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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
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Got my metal fast and the office took care to make sure I was satisfied with the dimensions.
I wasn't sure *exactly* what I needed, so I reached out to ask. They were super helpful and provided a detailed and QUICK reply. My pieces of metal were exactly what I needed and a great price. I'll use them again in the future.
Thanks for the feedback Carmen! I am glad we could help you find the material you needed to work for your project!
We normally have a good experience but this time the 3pcs of 12' aluminum flat bars were bent at the ends to make it into the truck? Why did they bend them?
Thanks for the feedback Heidi! I am so sorry this happened! I will be reaching out to you shortly!
I ordered two items. For one item, I ordered two 8' bars and they came in two separate heat lots with two separate material certs. Did they not have one lot to offer?
For the second item, I ordered 50 bars 8' long and most of the bars have surface roughness to them as if the material was dragged along a floor or rough surface. We will need to buff up these bars to use them.
Thanks for the feedback George! I am so sorry that happened! If you can send pictures to [email protected] we can try to get some sort of partial refund for you if you'd like!
After talking to customer service about the problem they were very professional and helpful
Thanks for the feedback Dominick! I am glad our customer service team could help in assisting you in finding what you need!
I get what you offer. Well the stock is a bit heavy for my machine any alternatives?
Thanks for the feedback Kenneth! I am glad you got your material. If you have your order number, you can call us Monday - Friday 8am - 8pm EST, and we can help you find something better for your needs! Our number is 800-704-2157!
Any time we need material for quick production they get it to us fast.
Thanks for the feedback Lloyd! We try to make sure all of our orders ship out the same or following business day!
- really appreciate the promptness and professionalism
- highly recommend
- buy local
Thanks for the feedback Stan! I am so glad you have had a great experience with us! Our world class customer service team is always happy to help!
Alec is the best! Always helpful, quick and efficient
Thanks for the feedback Tracy! I am so glad you had a great experience with Alec! He is one of our amazing sales reps, who is always happy to help!
Thanks for the feedback David! I am glad this came to you in the best possible condition. We make sure our packages are packed as best we can to ensure our material arrives to you in the best condition possible!
Had everything in stock and at the best price. Even with the shipping cost they beat all the local places. Great communication with multiple updates on your order and timelines for delivery. It's nice to have a place that offers consistently good products, prices and buying experience.
Once again, BEST IN THE BUSINESS
Thanks for the feedback Jon! I am so glad we could be a reliable source for you, and that you love our competitive pricing! We appreciate the business, Jon!
Shipped and packed well. Ordering was easy and selection was ample. Using Online Metals approx. 5 years now and they have never let me down.
Thanks for the feedback Denis! I am glad the ordering process was easy for you, and that we can be a reliable source for you!
Easy to order, quality product in stock, reasonable shipping cost, quick to ship, very satisfied. Online metals has provided me with great service and had the products I needed. I've been a happy customer for many years.
Thanks for the feedback Willy! I am glad we can be an accessible, and reliable source for you!
I ordered some metal flat stock and everything arrived very fast
Thanks for the feedback Paul! I am glad we got this to you in a timely manner, we try to make sure all orders ship the same or following business day!
Thanks for the feedback Greg! I am glad your order went through completely hassle free!
Online metals always has fast order processing and fast shipping and seems to always have data sheets included with their metals. Shipping is always reasonable, though occasionally if the metal is shipped from outside their network it can vary to the high side sometimes.
Thanks for the feedback Chris! I am so glad we could get you the material you needed within your time frame. We actually just adjusted the shipping costs yesterday, after renegotiating our terms with UPS. The prices should be a little better now!
Materials ship immediately, arrive safely, provide great value, and are all I could want.
Thanks for the feedback Eric! I am glad we could get you the material in your timeframe to work for your project!
Reliable company, some materials are more damaged than a I would prefer but overall happy with experience.
Thanks for the feedback Paul! I do apologize if they arrive damaged, but if you can send us pictures, we can go ahead and get a reshipment going for you at no extra cost. I am glad we can be a reliable source for you!
I use OM anytime I'm looking for metal for my restoration projects. They have a great selection, and their prices are some of the best around. Highly recommend it.
Thanks for the feedback! I am so glad you were able to find what you needed at a great price!
Small order was delivered to my residential address quickly.
Thanks for the feedback Steven! We treat all orders like a big deal, I am glad this got to you in a timely manner!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Joe! I am glad we could get the material you needed to satisfy your metal needs for your project!