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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
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Ethan should be the standard for all of your sales reps. All of the superlatives apply to him: Most patient, highly knowledgeable, genuinely friendly, prompt follow-through and follow-up, and finally, just a nice person to talk to.
As a business owner, I know how difficult it is to find those rare, good ones. Ethan is one of those rare finds.
I almost had decided to take my business elsewhere when the first rep I spoke with dropped me like a hot potato. Ethan stepped up to the plate and hit a home run! Thank you, Ethan!
Super fast shipping and materials. I live in Texas so it only took a day. Thank you!
Thanks for the feedback Kevin! I am so glad we can be a reliable source for you!
Been dealing with onlinemetals for quite a few years now. Cost are reasonable, lead time is too. Sometimes lead time is very fast.
Thanks for the feedback Rick! I am so glad we can be a reliable source for all of your metal needs!
I ordered 2 20lb proto boxes, one brass, one aluminum. When it came in (both in the same box) the box was severely damaged and about 2lbs worth of aluminum was missing unfortunately… I gave them a call, explained the situation and not only did they send me the 2lbs of missing aluminum, they sent me a whole new 20lb proto box for free! Great customer service! Highly recommended.
Thanks for the feedback Mckale! I am so sorry there was initially an issue, but I am so glad we were able to fix this for you and get you the missing aluminum, and more!
Messaged about a few damaged pieces of aluminum that were shipped scratched and marred. Replacements were quickly ordered and shipped out. They arrived the other day and in good condition. Thanks for the Excellent Service!
Thanks for the feedback Aaron! I apologize that there was an issue, but I am so glad we were able to resolve this issue for you!
Received a free BBG that needed a grill. After searching all over, googled replacement grills and Online metals was there! Online assistant was a great help and made recommendations! Product was delivered 3 days later! Yes, sharp but was careful with it. Just received email on "U" bars for edges but are pricey and don't know which to buy. Thank you Much!
Thanks for the feedback Dion! I am so glad we could get you the material you needed for your BBQ grill!
My first time to buy from Online Metals was a great experience. I have been buying metals from another vendor for ten years or more. On my latest project they didn't have much of what i needed, but you had everything - and at a better price! Your shipping was much more reasonable, too. I'm very glad to switch!
Thanks for the feedback Lewis! I am so glad we can be a reliable source for you, and hopefully for many more years to come!
Ordered some specific pipe, to fit a connector puck and threading.
Had the pipe cut to specific length. All was done as ordered.
The only thing was that the units needed to be de burred.
Price and quality is good. Delivery fast and well documented.
Thanks for the feedback Marius! I am so glad we could provide you with the material you needed within your time frame!
Search and search for a steel pipe/tube that would work to repair the PTO drive shaft for my Massey Ferguson hay bailer. This repair part worked perfectly with a bit of welding to complete the repair. The strength of the PTO shaft should work for years to come
Thanks for the feedback Larry! I am so glad you were able to get the piece you needed for your project! I am so glad that this should last for a while, let us know if you need to get more on order!
The website is easy to navigate and teh service was excellent
Thanks for the feedback Michael! I am so glad we could provide you with the best service, and that you were able to navigate the website easily.
Metal was exactly what I wanted. Close proximity to my house, will call pickup went ez.
Thanks for the feedback Ronald! I am so glad we could provide you with an easy pickup option for your order!
Good place to get metal online and 95% of the time I get it in just a couple of days. I do wish there was better prices for shipping on the longer sizes.
Thanks for the feedback Kevin! I am so glad we can be a reliable source for you! If you ever have any issue with pricing, just give us a call, and we can try our best to help!
Always a pleasure getting my stock from online metas. Shipping is fair and shipping time is awesome.
Thanks for the feedback Richard! I am so glad you like working with us!
The website is easy to navigate and the product description is helpful.
Thanks for the feedback! I am glad you were able to get the product you needed ordered seamlessly!
Thanks for the feedback Gale! I am so glad we could be competitive on pricing and help you get the material you needed!
Thanks for the feedback Mark! I am so glad we could get you the material you needed in a timely manner!
Fast shipping! Love ordering from online metals. You get the right stuff at a value price, quickly!
Thanks for the feedback Miller! I am so glad we could be a reliable source for you!
I ordered a 12" long section of tubing that was 1.5" OD x 0.049" wall x 1.402" ID in 304 seamless stainless steel. The order was accurately filled, and the tube was promptly delivered. I couldn't be happier with my purchase.
Thanks for the feedback Karl! I am so glad we could get you the material you are needing in great condition! Hope to see you order more in the future!
Great price great shipping will definitely by all materials from you Thanks
Thanks for the feedback Lawrence. I am so glad we could get you a great price to help you get the materials needed for your projects.
Great service and products. Fair prices A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Thanks for the feedback Michael! I am so glad we can provide you the service, and products needed for your projects.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Bob! I am so glad you chose to stick with us, and that you were able to talk with Ethan! He is a member of our awesome sales team, who is always happy to help! Glad we can be a reliable source!