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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
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Material received days after we were expecting it, so we had to bump our customers due date and be late on their order.
Thank you for the feedback Jeremey! I am sorry to hear about your experience! I will be reaching out to you shortly!
Still waiting on my brass.250-.750 have not gotten a tracking number yet
Thanks for the feedback Jerry! I am reaching out to you shortly, I am sorry to hear about your experience!
My goto source for small quantities of metal. Shipping a little high... I wish they'd use flat rate postal for Shipping small pieces.
Thanks for the feedback Lyndon! I am so sorry about the shipping cost, we had to renegotiate our rates with UPS. I am glad we can be a go-to source for you!
Experience in order process and shipping was good. Still extremely unhappy with cost of freight that exceeded by far the actual cost of shipment.
I actually need more of the same item previously ordered but am seeking local or alternative sources due to the shipping cost. May order from Alibaba or Aliexpress if not local.
Thanks for the feedback Gerald! I will be reaching out to you shortly!
First time customer and the order came lighting fast. There was one minor mistake and when I reached out to customer service they got back even faster and took care of the problem. That replacement came even faster!
Cannot recommend more simply because of the customer service!
Thanks for the feedback Chris! I am so glad we were able to rectify this for you and get the replacement to you as soon as possible!
Best prices compared to other local metal shops around here.
Thanks for the feedback! I am so glad we can be a reliable source for you!
Easy to use website, lots of reference material. It would be nice to know where the items were shipping from before ordering. This would help scheduling and shipping costs.
Thanks for the feedback Alan! I am glad you find our website is easy to use. We don't have a live inventory unfortunately, but if you call, chat in, or email, we can check for you!
Online provided what was ordered in a timely manner.
Thanks for the feedback Susan! I am so glad we could get you the material you needed in a timely manner!
Great selection of metals in alloys and sizes I could not find anywhere else. Will be my go-to for future needs.
Thanks for the feedback Glenn! I am so glad we can be a go-to for all your metal needs!
Great customer service. Shipped my purchase within 24 hours and it arrived well packaged and on time. Will definitely do business with again.
Thanks for the feedback Les! I am so glad our top notch customer service team was able to help you out!
Had exactly what I needed. Material was in top condition and minimum burrs.
I would recommend to friends and family.
Thanks for the feedback John! I am so glad this material was in the best possible condition for you!
Great! Significant increase in shipping cost was the only disadvantage. Otherwise the order came in fine!
Thanks for the feedback Dena! I apologize, UPS has renegotiated the shipping cost. I am glad the material came in great condition for you!
Thanks for the feedback Bart! I am so glad we can get you the material needed at a great price!
Easy order process and quick delivery. Very Thanks good buying experience
Thanks for the feedback Robert! I am so glad you had a great experience with us, and hope to see you return to order with us in the future!
Excellent vendor! Received material in a timely manner.
Thanks for the feedback Janette! I am so glad we can be a reliable source for you!
I have used OnlineMetals in the past and was happy to find exactly what I needed at a decent price. Shipping was fast and the aluminum sheets I ordered were delivered unscathed mostly because they were packed in multiple layers of thick corrugated cardboard. I would definitely recommend to others.
Thanks for the feedback Randy! I am so glad we were able to get you the material in a timely manner to ensure it worked for your project!
Great products and decent prices. I've always been happy with my online metals purchases
Thanks for the feedback Christopher! I am so glad we have been able to be a reliable source for you, and hope to continue doing business with you in the future!
I received my package packed very well. Upon opening the packaging I found the contents in perfect order. The contents would not have been in good order if it was not packed well ( do to the nature of the materials ordered). Thank you. I will purchase again.
Thanks for the feedback Richard! I am so glad the material got to you in excellent condition! We always do our best to make sure your material is packaged in the best manner possible to prevent any damage!
I have ordered from Online Metals. Com more than a handful of times and its always fast delivery. The online store has what I was looking specifically for and very very reasonable prices. Very fast delivery and I was updated throughout, from ordering to delivery. Thank you.
Thanks for the feedback Wilson! I am so glad we could get all those updates to you on your order! Glad to hear you will continue to rely on us in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Clint! I am glad we could help with your metal needs!