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OnlineDivorce

3.0

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OnlineDivorce Reviews Summary

OnlineDivorce has a rating of 3 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineDivorce most frequently mention good experience, easy process and filing instructions. OnlineDivorce ranks 2nd among Divorce sites.

service
139
value
55
shipping
43
returns
44
quality
325

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4,851 reviews

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Ohio
2 reviews
0 helpful votes
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Received online order
April 29, 2021

But no papers have been mailed to me, yet. I'm patiently waiting to get this over with.

Date of experience: April 29, 2021
Illinois
1 review
0 helpful votes
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Needed a new life
April 28, 2021
Updated review

It's been really easy so far. Im still in the beginning process

Date of experience: April 28, 2021
Andrey B. — OnlineDivorce Rep
over a year old

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team


It's been really easy so far
April 21, 2021
Previous review

It's been really easy so far. Im still in the beginning process

Date of experience: April 21, 2021
Minnesota
1 review
1 helpful vote
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I used this service specifically for the promise of a speedy and simple process, but it has caused more trouble than it has helped. For one, the service did not take into consideration the different addresses listed for my spouse and I and did not warn us, nor allow us, to file in a state that was not Texas even though neither of us are eligible to do so. The forms they prepared were for Texas alone and it took 2 weeks and a lot of calls made on my behalf to figure out that we couldn't file in the state of Texas anyway and those two weeks were wasted time. In addition, I have been bombarded by emails, phone calls, and promo pop-ups for a premium service I can't even use because I was filing in a state where that service is not provided. Overall this service has been irritating, stressful, and inconvenient.

In order to figure out I didn't qualify I needed to download the forms and follow the instructions to call the Montgomery courthouse and I only figured it out because I took the unprompted initiative to ask about my particular situation, i. E. not living in Texas and my spouse not living in Texas either. At that point, I was disqualified for a their 'Not Satisfied, Money Back' guarantee and thus they won't return their hefty one-time fee, included their monthly fee.

It is the fault of this service that I got far enough to download the documents in order to figure out that they were ultimately useless to me. The service is expensive for what they actually provide and extremely limited in providing resources to customers who fall outside the norm of those applying for divorce proceedings. I simply wanted a clearer and more guided process to filing but this service made it more convoluted and complicated than it would have been on my own and I had to take the initiative to figure out why. I had brought up my concerns with their phone representatives many times but they never told me it was going to be an issue, even though they asked me if I needed assistance and were calling to guide me when taking the next few steps.

Don't use them if you can help it. Scramble together some time and online resources and even call the courthouse itself before you ever use them. You'll ultimately be better off.

Date of experience: April 28, 2021
Texas
1 review
5 helpful votes
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Paid for the platinum services for a complete divorce in the state of Oklahoma. We had made over 10 customer service calls to no avail I had to goggle the necessary waiver of appearance form just to get us a court date. Then to have everything put on hold because we didn't have a child visitation schedule. We called and we emailed. Got no real answers from them. I asked for a refund and they told me it had went beyond the 30 days. I have filed a small Chaim against the company for failure to provide the services that they advertised

Date of experience: April 26, 2021
California
1 review
0 helpful votes
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Satisfy with the experience very helpful and easy thank you so much for all your help

Date of experience: April 26, 2021
Andrey B. — OnlineDivorce Rep
over a year old

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team

New Jersey
1 review
2 helpful votes
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COMPLETE SCAM!
May 25, 2021

Everything they do can be done free by yourself just by requesting the papers from the court. They charge $139 just to fill out their "survey". Yup $139 just to put your basic info onto paper. Tried to cancel and they refused to refund because by me typing my info then choosing not to use them (they never filled out my papers) they provided me "service". Then they automatically sign you up for a $35 a month subscription and another $10 annually to keep your info in their system which keeps charging until you cancel, but this is only written in small print in their terms and conditions, no where else.

COMPLETE SCAM, take your simple divorce to the courthouse and get the papers for free via the self help desk.

Date of experience: April 25, 2021
New York
1 review
0 helpful votes
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Not very helpful
May 25, 2021

Everytime i called could never get anyone on the phone

Date of experience: April 25, 2021
Massachusetts
1 review
0 helpful votes
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Divorce
May 23, 2021

Easy to do and completely get divorced and get my name back

Date of experience: April 23, 2021
Virginia
1 review
0 helpful votes
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Great experience!
April 22, 2021
Updated review

So far, this experience has been thorough and quick.

Date of experience: April 22, 2021

So far, this experience has been thorough and quick
April 15, 2021
Previous review

So far, this experience has been thorough and quick.

Date of experience: April 15, 2021
Pennsylvania
1 review
0 helpful votes
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The process was much easier than I anticipated!
April 22, 2021
Updated review

I'm just getting started and therefore have not yet formed an opinion!

Date of experience: April 22, 2021

I'm just getting started and therefore have not yet...
April 15, 2021
Previous review

I'm just getting started and therefore have not yet formed an opinion!

Date of experience: April 15, 2021
Missouri
1 review
0 helpful votes
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Divorce made simple
April 21, 2021
Updated review

Easier than I thought. Yeah I hope it continues to stay that way.

Date of experience: April 21, 2021

Easier than I thought
April 14, 2021
Previous review

Easier than I thought. Yeah I hope it continues to stay that way.

Date of experience: April 13, 2021
New York
1 review
0 helpful votes
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Crooks!
April 20, 2021

Took my money, gave me paperwork that I could not file with then refused to refund my money. Horrible customer service, nearly impossible to get assistance. Absolute Crooks. Now after paying them a total of $270 I have to start all over and get an attorney. Just what a single mom going through divorce needs. Do not do business with these crooks!

Date of experience: April 20, 2021
Canada
1 review
0 helpful votes
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Very satisfied
April 18, 2021

Didn't take long at all it was easy to fill out the form and they were very helpful when help was needed thank you so much.

Date of experience: April 18, 2021
Andrey B. — OnlineDivorce Rep
over a year old

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

California
1 review
0 helpful votes
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Pleasant not so pleasant
April 18, 2021
Updated review

It was great until you got to the end and it charged for the paperwork then tells you filing is not included

Date of experience: April 17, 2021

It was great until you got to the end and it charged...
May 9, 2021
Previous review

It was great until you got to the end and it charged for the paperwork then tells you filing is not included

Date of experience: April 8, 2021
Texas
1 review
0 helpful votes
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My divorce
April 17, 2021
Updated review

Filling the forms out conveniently online are helping this process go very smoothly. Thanks.

Date of experience: April 17, 2021
Andrey B. — OnlineDivorce Rep
over a year old

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.


Filling the forms out conveniently online are helping...
April 10, 2021
Previous review

Filling the forms out conveniently online are helping this process go very smoothly. Thanks.

Date of experience: April 10, 2021
Illinois
1 review
0 helpful votes
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Great service
April 16, 2021
Updated review

Very easy to use and understand. Price was fair and affordable as well.

Date of experience: April 16, 2021
Andrey B. — OnlineDivorce Rep
over a year old

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team


Very helpful
April 9, 2021
Previous review

Very helpful

Date of experience: April 9, 2021
Missouri
1 review
0 helpful votes
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Awesomely fast and easy
April 15, 2021
Updated review

Been good so far lets see what happens after paying

Date of experience: April 15, 2021

Been good so far lets see what happens after paying
May 8, 2021
Previous review

Been good so far lets see what happens after paying

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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Great
April 14, 2021

Great job for my divorce and god bless me do or this divorce

Date of experience: April 13, 2021
Andrey B. — OnlineDivorce Rep
over a year old

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Texas
1 review
0 helpful votes
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Annulment papers
April 14, 2021

This was very easy to follow and my papers were ready in 2 days

Date of experience: April 13, 2021
Andrey B. — OnlineDivorce Rep
over a year old

Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.

Ohio
1 review
0 helpful votes
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Hey
April 14, 2021
Updated review

It was quick and easy, it was quick and easy, it was quick and easy, it was quick and easy

Date of experience: April 13, 2021

Hey
April 12, 2021
Previous review

It was quick and easy, it was quick and easy, it was quick and easy, it was quick and easy

Date of experience: April 9, 2021

From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.


onlinedivorce.com
Newark, DE, United States