OnlineCityTicketsReviews 8,981

I wish I would have read these reviews before purchasing my tickets. Purchased Metallica tickets before they even went on sale. Spent a total of $250 (that amount includes the outrageous services fees) per ticket for floor general admission. I received the email download right away. I am just nervous that these tickets are not going to be any good with all the reviews. Usually when something is too good to be true its usually is. Wish me luck in August when the concert is.

I heard Paul Simon was coming to town and wanted to buy two tickets before they sold out, as a gift, so I wanted to make sure I got them.

Granted, it was my chronically inept ex who steered me to OnlineCityTickets. She knows all about the Web, texts all day every day. She is one with the virtual Universe

But I digress. After I decided the price was acceptable, I filled out all the usual stuff, I was then told there would be a $34 "service charge" PER TICKET. Normally, I would've flipped them off, but I went ahead and bought the tickets at what amounts to a 25% markup. I felt entitled to contact them and call them names, and even got an semi-apologetic response back.
I suppose they still use long-distance AOL dialup via 7k modem, and thats why a virtual, paperless ticket sent per email costs them $34 per.

I say be smart and surf the Web for a better, more reputable seller. Caveat emptor. Buyer beware. Trust, but verify. Be cognizant, don't be lazy.

Effing $34 "service charge" per ticket... I didn't know Bernie Sanders ran a "business" on the side... Ironcially, he's gonna have to pay a whole lot of taxes on his scam if he's president...

STAY AWAY!
On-Line City tickets is a scamming website! They present themselves as the box office for any venue and then add unbelievable surcharges. The ticket prices end up being 4-5 times the face value! They are scammers and will not help you on the phone.

As I have seen in other posts I thought I was buying from the venue how I was redirected to their website is unreal Thank God for Capitol One they are getting me my total refunded to me I recieved an expired American Express gift card with 2 white stickers on the card with the section, row and seats wrote on the card so called Capital 1 to dispute and the Manager from online city said the tickets were linked to the gift card well I thought ok and took her word for the ticket my daughters girlfriend had bought tickets too and she said she had actual tickets to call the Schottenstein center to see if they accepted the gift card and I talked to 6 different departments and no one had ever heard of a gift card ticket they finally sent my call to will call and there were no tickets for my name or " gift card # " for the concert I paid for so Again Thank You Capitol One for being an awesome Credit card Company!

Went to what I thought was Pepsi Center/Denver's website to purchase tickets for Bruce Springsteen. Was shown a chart for stadium & ordered what I thought were 2 floor seats in a section to the left of the stage front (row AAA). Because the seats looked so great I paid $550 for each. Received the tickets today & they are for general admission & priced at $130. I called & spoke with customer service & tried to explain that I had ordered seats. They kept arguing with me that I had ordered general admission. I should have paid closer attention because the button I pushed was for seats but I guess during the checkout process, the site redirected or something & I ended up with general admission. I was so upset during the phone call with customer service I couldn't even remember what row I thought I had paid for. I couldn't remember anything at that point. My husband called Pepsi Center & was told Altitude Tickets are the only authorized sellers of venues there. Never buy from anyone else unless you really want to be screwed. I ended up paying $1500 (exorbitant handling fees too) for $260 general admission tickets.

First things first, if there was such thing as 0 stars that would be my rating.
I wish I read the reviews before I spent over $230. They double the price of any other website. You can definitely find anything you're looking for cheaper on a different site (Ticketmaster, stubhub).
The tickets I got were for a concert and I got them the day before the event! I called 2 days earlier and they said they're sorry and that they promised they would be available to print the next day.
But the week before that, I tried calling and it was impossible to get to talk to a live person. I thought it was a fake site. I'm glad I got them and they were real but it wasn't worth the panic or the cost. Whoever put 5 stars is 100% part of this scam. DO NOT TRUST ONLINE CITY TICKETS.

I ordered 2 tickets for the PBR this weekend in Kansas City and when I get to the sprint center I couldn't go in because they had no affiliation with the venue so my order# didn't help at all, I call the site and come to find out they cancelled my order with out notifying me, so on top of that and dealing with their sh*ty customer service they tried to make me buy 2 more tickets, but the problem is is that they had put the $200 hold on my bank account because they were processing a transaction for these people, it's been over a week since I ordered these tickets and I didn't get to go to the PBR and I am and have been out of $200 for over a week. Complete bullsh*t! Excuse the pun