OnlineCityTicketsReviews 8,981

I am annoyed at the fact that when I purchased my tickets that you sent me an email stating that I put the tickets in my cart and didn't check out and offered me a $20 discount after the fact and I didn't wait on getting these tickets to Black Label Society I went straight through the process. So I feel let down by this.

The service charge is very high. I would probably find another source to find my tickets
The 85dollars for each tick is way too much. I could take a lemo downtown an back and it would a lot cheaper

It was fast and easy to use the website. The tickets came a lot faster than I thought they would. I did not like the handling fee though, $25 per ticket is too much. Why could there not be one handling fee per transaction? I bought 4 tickets and I know it did not cost a $100 to mail them to me!

I would feel better about this if the tickets contained my name. I was advised to purchase protection for these and did, so I hope that in an unfortunate event, I can use it to get a refund. Hopefully, that won't be necessary as I am looking forward to the event. The fees per ticket are high, it caused me to search for lower priced tickets. The ticket prices are high also, especially with the actual price listed on the ticket.

Thank you Fe youre service it is great and I appreciate your time and commitment onsideratiknit really did help me

I didn't know or told ther was fee to do get the tickets. Is this normal. I don't know why we have to type so much to get a short point across.

Wish I could have seen where my seats would be located exactly. The service charge was steep. For my purchase at least, this site was a lower cost than StubHub.

Their phone line does not connect to an actual person. It just loops you around through different options.

They charged almost double the actual cost of the concert tickets. They don't issue refunds. I reported them to CBC Marketplace.

The ticket was easy to purchase but the service charge was steep. I hope in the future that the ticket could be mailed instead of downloaded.

Very easy and convenient to place my order and to download and print. My review on the other hand needs to many characters

The process was simple and efficient. Enabling Paypal made it even easier. Looking forward to the show. Thanks.

I found the site to be very quick & easy to use & they gave me 20$ off so I'm very very happy I would use this site again and refer my family & friends

We paid for seats in section A (Buell Theater, Denver). They delivered seats in section D! Whopping service fee. I will not use this service again.

Quick, Easy, Satisfied!
Will absolutely Be Purchasing Again!
I Will
Also Be Recommending This Site To Others To Purchase Tickets.

I was not able to select an alternate method of delivery and was forced to pay the e-delivery/convenience fee. Ridiculous.

The seats are not the ones we bought. We bought 3 seats and to our surprise 2 of them are limited view. $630 wasted.

This is just another layer of fees on top of Ticketmaster fees. I fell for it and was totally duped. Delivery fee for sending a link to print tickets? Cost about $30 EXTRA per ticket using this site and got exactly nothing for that money. Go to Ticketmaster and pick your exact seat.

It was easy to order my tickets from this website. I have never used this website before, therefore I don't know how smoothly interactions will go between now and the date of our event.

I have never had an issue with timely delivery of tickets. Other sites often make you wait to receive your tickets up to within a couple of days prior to your event. That cuts it a little too close for comfort, in my opinion. Online City Tickets seems to be the most efficient and expeditious site I've used... and I go to lots of concerts and plays.