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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Smooth navigation on my booking and suggestions of fair prices
No seat assignments which makes it hard for partner whose paralyzed on right side also no way to ask for wheelchair assistance.
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Very good and can manage all my time during busy time of work.
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It's easy to book and the cheapest price compared with other agents
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Very quick. Great Service.i dont like to stand on a line so i booked my flights with One Travel. Quick, Fast service no waiting.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very easy for booking very affordable 'reliable and competent
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Simple to use, didn't grab extras but it's a nice option. It would have saved me time looking for car and hotels
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The only bad sides is when updating my rewards miles after each trip is not automatic and also I notice when I bought ticket to my family it doesn't count to my rewards miles.I think it should count as long as I'm the one is paying the fare and booking it should count and add to my rewards miles.
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It's easy to find a convenient and well priced flight. The web site is easy to use.
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Great service, quick response easy to follow instructions, thanks
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I tried to change my flight from current to Cathay Pacific and made a payment. Money was taken but no changes were made. However your office says no money is remitted when money is taken from my card
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Very easy to apply, affordable and no complications,no much information asked
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This app is awesome. I need to follow a resource that would assist me not refining the cheapest flights possible I had no idea that it would be so easy and so convenient I'm so happy
Thank you for your positive feedback. We are very happy to learn that it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy to book a fly and a good price compared to other's companies
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I was wandering how to get a ticket and through your agency, I have been able to get the ticket
Thank you for your feedback. We are happy to learn it was a satisfactory experience. Please contact our representatives if you have any questions or concerns.
Great price. Easy to book. No speaking to humans trying to get more money and out right lying. Saying this was not a real reservation and just standby.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very helpful service and well explained.
Good experience during the search
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Information was swift and accurate.
The ticket prices are very good.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
So far, service has been good
I have been informed about the price change and other services.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
5 stars friendly and helpful staff. I really appreciate them and will recommend family and friends to book with one travel.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
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Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.