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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My first time doing it this way. A little confusing, but got it done.
Good so far. The directions are simple and clear to follow. The responses and interventions are conveyed promptly. I am hoping for the good service I have always received from you
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
My favorite website - great service, best prices. Thanks a lot
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Gannon Agent *******
Very professional and courteous and helpful.
Very accurate information and processing.
He helped
In all the factors such as flight date changes and seat selections and booking Islamic meals and wheel chair.
What a nice person.
May God bless him and his family.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I've used this app a number of times and it's easy efficient and always seems to give the best deals. I like it.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy to follow because I have to see my brother who just had a stroke, short notice
Thank you for your positive feedback. We are happy to learn the we were able to assist you
Good prices and very fast service. In general, very good experience I recommended.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good and easy to use
Very convenient for me
👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
C est une très très mauvaises expérience, j était chargé son que je confirme l achat de billets
Thank you for your feedback. Our representatives have spoken with this customer regarding their concerns.
Customer service was so great experience with me very helpful thank you
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It's very good and it's trustworthy that's I used it and I will continue using it always
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was much easier than before. I hope the journey is super, too.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy and satisfied ticket purchase. I searches and found suitable travel date and time. Thanks
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It's been very fast. But I thought I was to pay in Seychelles rupees.
Thank you for taking time to give us your feedback. As a US based company we advise that all charges will be in USD. We regret any confusion.
Website easy to navigate, very affordable prices. Flight availability
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Excited to flex Frontier airlines again. Always a great experience.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Hi it's very very easy to come to book and confirm flights actually booking for six people I don't know if I'll get credit for it but all Hogan's and Benedict and Simmon is under my card thanks
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Fabulous job 😁. Easy way to check out flights and everything is emailed right away.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Excellent customer service. Friendly, patient, professional, knowledgeable and through.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Ok easy to navigate and clear instructions with valid hyperlinks. Quite good! As usual confusing prices.If I search for tickets for 2 persons I'd expect to see the full price for my tickets, not a per capita price. In this case I got badly misleaded because the half price sounded just like a reasonable deal to me (I normally fly out of season).
Thank you for taking time to give us your feedback. We regret any confusion
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your feedback. We are happy you were able to use our website to fill you travel needs. If you have any questions or concerns please don't hesitate to contact our representatives.
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