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OneTravelReviews 1,673

3.7

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OneTravel Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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13,592 reviews

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Texas
2 reviews
0 helpful votes
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My first time doing it this way
October 24, 2024

My first time doing it this way. A little confusing, but got it done.

Date of experience: October 14, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy you were able to use our website to fill you travel needs. If you have any questions or concerns please don't hesitate to contact our representatives.
They are happy to assist you

Uganda
2 reviews
0 helpful votes
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Good so far
October 24, 2024

Good so far. The directions are simple and clear to follow. The responses and interventions are conveyed promptly. I am hoping for the good service I have always received from you

Date of experience: October 14, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Mauritius
1 review
0 helpful votes
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My favorite website
October 24, 2024

My favorite website - great service, best prices. Thanks a lot

Date of experience: October 14, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Canada
1 review
0 helpful votes
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Gannon Agent 30162
October 23, 2024

Gannon Agent *******
Very professional and courteous and helpful.

Very accurate information and processing.

He helped

In all the factors such as flight date changes and seat selections and booking Islamic meals and wheel chair.

What a nice person.

May God bless him and his family.

Date of experience: October 13, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Philippines
1 review
0 helpful votes
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I've used this app a number of times and it's easy efficient and always seems to give the best deals. I like it.

Date of experience: October 11, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Georgia
1 review
0 helpful votes
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Easy to follow because I have to see my brother who just had a stroke, short notice

Date of experience: October 10, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn the we were able to assist you

Florida
1 review
0 helpful votes
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Good prices and very fast service
October 21, 2024

Good prices and very fast service. In general, very good experience I recommended.

Date of experience: October 10, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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Good and easy to use
October 21, 2024

Good and easy to use
Very convenient for me
👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

Date of experience: October 9, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Canada
1 review
0 helpful votes
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C est une très très mauvaises expérience, j était chargé son que je confirme l achat de billets

Date of experience: October 8, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. Our representatives have spoken with this customer regarding their concerns.

Illinois
1 review
0 helpful votes
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Customer service was so great experience with me very helpful thank you

Date of experience: October 4, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Maryland
1 review
0 helpful votes
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It's very good and it's trustworthy that's I used it and I will continue using it always

Date of experience: October 3, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Colombia
1 review
0 helpful votes
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It was much easier than before
October 10, 2024

It was much easier than before. I hope the journey is super, too.

Date of experience: September 29, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Turkiye
2 reviews
0 helpful votes
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Easy and satisfied ticket purchase
October 9, 2024

Easy and satisfied ticket purchase. I searches and found suitable travel date and time. Thanks

Date of experience: September 29, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Seychelles
1 review
0 helpful votes
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It's been very fast
October 8, 2024

It's been very fast. But I thought I was to pay in Seychelles rupees.

Date of experience: September 28, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for taking time to give us your feedback. As a US based company we advise that all charges will be in USD. We regret any confusion.

California
1 review
0 helpful votes
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Website easy to navigate, very affordable prices. Flight availability

Date of experience: September 27, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Wisconsin
1 review
0 helpful votes
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Excited to flex Frontier airlines again. Always a great experience.

Date of experience: September 26, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Massachusetts
1 review
0 helpful votes
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Hi it's very very easy to come to book and confirm flights actually booking for six people I don't know if I'll get credit for it but all Hogan's and Benedict and Simmon is under my card thanks

Date of experience: September 25, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Oregon
1 review
0 helpful votes
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Fabulous job 😁
October 5, 2024

Fabulous job 😁. Easy way to check out flights and everything is emailed right away.

Date of experience: September 25, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

New York
2 reviews
0 helpful votes
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Excellent customer service
October 5, 2024

Excellent customer service. Friendly, patient, professional, knowledgeable and through.

Date of experience: September 25, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

DO
1 review
0 helpful votes
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Ok easy to navigate and clear instructions with valid hyperlinks. Quite good! As usual confusing prices.If I search for tickets for 2 persons I'd expect to see the full price for my tickets, not a per capita price. In this case I got badly misleaded because the half price sounded just like a reasonable deal to me (I normally fly out of season).

Date of experience: September 24, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for taking time to give us your feedback. We regret any confusion

From the business

OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.