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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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No problems! Everything went as planned. Very satisfied.
My experience buying flight tickets wth One Travel, was very nice!
Thank you for feedback. We look forward to assisting with your future travel needs.
Good deal,faster and easy they got a good service and promotions I'm happy with it
Thank you for kind remarks. We look forward to assisting with your future travel needs.
Used One Travel before and things went well! Hope for same this time!
Thank you for your feedback. We look forward to assisting with your future travel needs
The same as previous visits. Although it did not save my previous bonus points. Also, points are only for hotels. I would like airlines.
Thank you for your feedback. We look forward to assisting with your future travel needs.
Good service it would be nice to find lower prices
Thank you for your feedback. We look forward to assisting with your future travel needs.
All bookings in American Dollars. Not very clear about that in booking info Taking extra money out in more than one transaction... Not ideal as it means you have accessed my C/card account once again without my knowledge. Big concern to me. Your Welcome
We regret any inconvenience. We are a US based company and we advise that all charges will be in USD.
I got a good deal at the right time. Price was important as I am a pensioner.
Good to know OneTravel, and make me happy to get ticket with satisfaction, and Nice web! Be back soon.
Thank you for your feedback
So far so good, booking my flight was easy. I just could not find info about bringing my pet with me.
Thank you for your feedback. Please contact our representatives or the airline with any questions regarding bringing your pet with you.
The best and very easy to understand your website I appreciated very much
Very good experience so far. Easy o navigate site.
Thank you for your feedback. We look forward to assisting with your future travel needs.
I'm very satisfied using OneTravel, thank you very much!
Thank you for your kind remarks. We look forward to assisting with your future travel needs.
Not happy I would like to cancel as you have ripped me off
This customer has spoken with our representatives and been given the opportunity to cancel the reservation.
I cannot find my flight status online,and i didn't receive itenirary ticket.I don't what happened
Customer has been assisted.
It was no bad, booking was easy and affordable… I have checked several traveling cites and this was the cheapest route to go. I will recommend to my family and friends. Thank you for making the experience pretty great
Thank you for your feedback! We appreciate you taking the time.
Very easy and good Price and not complicated. Thanks
It was a good experience. Will use site again
Thanks
Very helpful and quick response, my question was about adding luggage to my trip, unfortunately
He told me that it could not be done, since it was less than 24 hours before the flight. But he
Assured me that it can be done at the airport with the airline directly. Lets hope so. Thanks
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind remarks. We look forward to assisting with your future travel needs.