OneTravel

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3.3
Reviews 1,673
5 Stars
54%
4 Stars
10%
3 Stars
4%
2 Stars
2%
1 Star
30%

Viet Nam
1 review
0 helpful votes
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Confused
July 11, 2023

Confused. Don't know what's going on?all I need to know my flight booked or not.but to much steps make me headache

Date of experience: July 11, 2023
Canada
1 review
0 helpful votes
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Perfect support by Dina
July 8, 2023

Perfect support by Dina. She was very quick to understand my need, and searched the

Date of experience: July 8, 2023
Mexico
1 review
0 helpful votes
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Saludos
August 5, 2023
Updated review

Saludos. Al seleccionar los asientos no pude seleccionarlos debidamente y ahora no se como hacerlo. Apareces dos personas en el mismo asiento. QUE HAGO?

OneTravel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2023
CustomerService C. — OneTravel Rep
over a year ago

Please contact us with your 8 digit booking number so we can look into your concerns.

Se hizo muy dificil poder hacer mi plan de viaje
August 3, 2023
Previous review

Se hizo muy dificil poder hacer mi plan de viaje

Date of experience: July 4, 2023
Bahamas
1 review
0 helpful votes
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Using the Site was very Satisfying and effective
July 6, 2023

Using the Site was very Satisfying and effective. Easy access

Date of experience: July 6, 2023
Australia
1 review
0 helpful votes
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Good customer service and very professional approach
July 5, 2023

Good customer service and very professional approach

Date of experience: July 5, 2023
Ohio
1 review
0 helpful votes
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Bad experience they got flights delayed for 11 hours
August 4, 2023
Updated review

Bad experience they got flights delayed for 11 hours

Date of experience: July 5, 2023
CustomerService C. — OneTravel Rep
over a year ago

We regret your inconvenience. However, flight delays are by the airlines and not by our agency. We have no control over airline operations.

Good experience
July 5, 2023
Previous review

Good experience

Date of experience: July 5, 2023
Australia
1 review
0 helpful votes
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Good and easy to use while booking, and had an easy...
July 4, 2023

Good and easy to use while booking, and had an easy system

Date of experience: July 4, 2023
Canada
1 review
0 helpful votes
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There was nothing stating the price of 301.00 was the...
August 3, 2023

There was nothing stating the price of 301.00 was the price for Americans not Canadians. I am paying 100.00 more than I had planned on.

Date of experience: July 4, 2023
CustomerService C. — OneTravel Rep
over a year ago

Thank you for your feedback. For Canadian bookings, please use OneTravel.ca for tickets to be issued in Canadian currency.

Australia
1 review
0 helpful votes
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So far so good I have travelled with family and my...
July 3, 2023
Updated review

So far so good I have travelled with family and my self couple times and I'm very happy with the one travel next year I'll do the same I'll flight with one travel just because is good

Date of experience: July 3, 2023
Very good experience with one travel and trust with...
June 17, 2023
Previous review

Very good experience with one travel and trust with my booking

Date of experience: June 17, 2023
California
1 review
0 helpful votes
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Too many other offers...
July 3, 2023

Too many other offers...no discount code that worked today?

Date of experience: July 3, 2023
Florida
2 reviews
0 helpful votes
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Easy to find what you are looking for at a price you...
July 3, 2023
Updated review

Easy to find what you are looking for at a price you like

Date of experience: July 3, 2023
Easy to find a flight and hotel that you want on the...
July 3, 2023
Previous review

Easy to find a flight and hotel that you want on the days you want

Date of experience: July 3, 2023
Arkansas
1 review
0 helpful votes
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Easy and simple directions!
July 2, 2023

Easy and simple directions! Quick and easy resources!

Date of experience: July 2, 2023
Cambodia
1 review
0 helpful votes
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It's new for me but I think your service was great
June 30, 2023

It's new for me but I think your service was great

Date of experience: June 30, 2023
South Africa
1 review
0 helpful votes
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The service was good and user friendly It met my expectations

Date of experience: June 30, 2023
Saudi Arabia
1 review
0 helpful votes
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Unlike other websites that the price might change during...
June 29, 2023

Unlike other websites that the price might change during the booking process or the payment method the booking was easy and clear,,,,

Date of experience: June 29, 2023
Japan
1 review
0 helpful votes
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OneTravel has been pretty consistently good both for...
June 28, 2023

OneTravel has been pretty consistently good both for service and fares over the past... 10 years maybe? That I've used them.

Date of experience: June 28, 2023
New Zealand
1 review
0 helpful votes
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The whole process was easy and user friendly
June 28, 2023

The whole process was easy and user friendly. I will always choose OneTravel.

Date of experience: June 28, 2023
North Carolina
1 review
0 helpful votes
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Had to use 3 cards to pay bank card declined 3 times...
June 27, 2023

Had to use 3 cards to pay bank card declined 3 times thats why only 4 stars

Date of experience: June 27, 2023
Bahrain
1 review
0 helpful votes
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Fine
July 27, 2023

Fine - it would be nicer to speak to someone rather than type.

Date of experience: June 27, 2023
New Zealand
1 review
0 helpful votes
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Immediately action taken cared of my problem on my...
June 26, 2023

Immediately action taken cared of my problem on my card payments.

Date of experience: June 26, 2023