OnecomReviews 385

Erika dealt with my enquires quickly and professionally. Happy customer would highly recommend Onecom & their customer service is excellent

Online chat was quick and useful. The sim card was activated within minutes without having to wait on a line on the phone

Very quick and easy to use I got my advice straight away been with onecom for awhile no complaints from me so fair

Needed to activate a new SIM card. Kirsty on web chat today was friendly and quick. Very happy. So simple to use.

Agent was very helpful and friendly via online chat! Will use the service again! And hopefull speak to Eurika z again :D

James D was quick and informative... very good service, polite too... all very easy.
Thank you for your help.

Daniel H was a great help with activating my new phone. In the last few days i have had 2 enquiries about my new phone and on both occasions One com have left Vodafone standing when it comes to customer service.

Very helpful and explained everything clearly. The live chat was easy to connect with and I was connected very quickly.

I Just wanted to say thanks to Kirsty J. From Onecom Who just sorted my problems out super quick! Many thanks you are a star and my mini sim is on its way!
Having been to the Vodafone store who failed, it was a pure joy to get sorted in mega fast time.
Thanks again.
Keith Evans;-)

Excellent service and very prompt all done on the chat on line. This service works I believe is quicker than filling in a form that easily make mistakes. Having someone to communicate with that is prompt and efficient makes all the difference.

I would highly recommend the chat service it much quicker than phone

5 Service... Thank you eurika... excellent work... your attitude and knowledge makes me want to continue using onecom as my Vodafone supplier... thank you again and give this girl a raise

Upgraded my phone with no issues and gave me a cash equivalent instead of the free gift a competitor was offering.

Wanted to upgrade my phone and onecom matched a competitors deal exactly if not better as I got to keep The entertainment package for 2 more years! Karl Davies has dealt with my past 2 upgrades over 4 years and he's always highly professional, makes it easy for me to understand and always finds a way to make the process a little more fun/banter! Top Lad!

I found the advisor Karl Davies to be excellent. Wonderful service.he got me the contract I wanted. No problems.

Phoned today initially to obtain a pac code for switching to another provider. Karl Davies arranged an excellent deal for me which persuaded me to stay. Very happy.

Great service, very efficient and helpful would recommend this service staff are great, this is any easier way to contact onecom aswell

I spoke with Karl Davies today to set up a new contract for my mobile phone. Karl was extremely helpful and very courteous, I now have a new contract which I'm made up with. So thanks to Karl for his help and thanks to Vodafone

Called today for an upgrade, spoke to Karl Davies who provided excellent customer service. Thank you..

They kept sending my phone to the wrong address then sent me a bill for the full contract when I cancelled.