Office DepotReviews 480

I like the selection that OfficeDepot has, but i dislike the prices. More often than not, the same exact product is available at another store for less money. I dont use OfficeDepot much any more. I usually just use the store locations to try office furniture before I purchase it.

Their product line is good solid stuff and they have very helpful clerks there to help you! I have purchased from them numerous times. The chair I am sitting in right now (desk chair) came from them. They were very helpful and I am handicapped so that means a lot to me! I have to use a walker these days and cannot do so much but I was in need of a new chair as my old one (from them) wore out finally after years of use. 10 years old chair! Not bad as far as desk chairs go! What prompted me to get it from them in the first place is that I had bought one from somewhere else and it lasted only 3 years. I decided I wanted one that had better quality to it and it was too by golly! I would say I got my money's worth for sure!
Thank you Office Depot!

A satisfied customer

Worst customer service ever. They couldn't be less concerned about their customers if they tried. I ordered a desk that requires assembly and is shipped in two cartons. Surprisingly, they noticed one carton was damaged before it was shipped, but they went ahead and delivered the other one. When i called to ask about the second carton, they said they were going to have the carton that had been delivered picked up in a week, then issue me a refund, then i could start all over. It has been two weeks, the carton has yet to be picked up, i am still out the money for the desk and i have little hope that it will be resolved. Every time i call, they tell me they have sent my case to the resolution team who will call me back in 4 business hours or the next day. Only once have I received a return phone call. That call came in at 9:15 AM to tell me the carton would be picked up between 8 AM and 5 PM that day. It wasn't. They did offer to let me order, and pay for, another desk while I waited for the return and refund of the first one. Oh, and they sent me a link to write a review, which they then refused to post. Apparently the ability to actually get the merchandise has little bearing on whether or not you should buy something.

I've been looking for a new Epson printer that prints labels directly to a CD or DVD - they're hard to find! I found one at Office Depot - and it was on sale! Which made it even better.

My old Epson printer was still working, but I've had it for over five years, and it was beginning to hum and make rattling noises, so I decided to replace it before it stopped working.

I went to the Office Depot in Sherman, Texas. They had the printer I needed in stock. Before I found the printer on sale, I had bought a set of ink cartridges for my old printer.

The employee brought the printer to the counter for me - along with the ink I needed for the old printer, gave me a refund for the ink for the old printer.

He was professional, courteous, and helpful.

Office Depot does a good job of training their employees in customer service. Thanks.