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Oak & luna

1.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Oak & luna Reviews Summary

Oak and Luna is a jewelry brand that offers custom fine jewelry, medallions, tennis bracelets, necklaces, and more. They have various collections such as the Singapore Collection, Inez Collection, Lock & Key Necklaces, North Star Collection, and Zodiac Collection. The website also features a blog with articles on jewelry-related topics.

This summary is generated by AI, based on text from customer reviews

service
142
value
131
shipping
140
returns
115
quality
119

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great!
March 22, 2019

My name is unique, making personalization unique as well. This was fun, and product arrived in a timely manner.

Date of experience: March 21, 2019
Pennsylvania
2 reviews
0 helpful votes
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Love my necklace, fits well & looks great like the sixteen inch, lays nice on your neck have received many compliments. I bought the silver

Date of experience: March 20, 2019
Canada
1 review
0 helpful votes
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In love
March 19, 2019

I purchased the two is better then one ring in silver with both my daughters names and I absolutely love it! I never take it off and have gotten so many compliments about it.

Date of experience: March 18, 2019
Canada
1 review
1 helpful vote
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Amazing product
March 18, 2019

The necklace surpassed my imagination, looks better physically than in pics online. I would again again and again

Date of experience: March 16, 2019
New York
1 review
0 helpful votes
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Good customer service
March 16, 2019

There was a small issue regarding my order but customer service took care of it with no issues. They agreed to give me another item that I would like, and if the item was less than my original purchase they would of refunded the difference. I would recommend these products to anyone, good prices and shipping experiences

Date of experience: March 15, 2019
California
1 review
0 helpful votes
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My daughter just had her 4th last baby, so I wanted to give her something she could have that represented all of them. This necklace was the perfect gift! She loved it!

Date of experience: March 15, 2019
Canada
1 review
0 helpful votes
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Love it!
March 15, 2019

Absoloutely Beautiful quality silver love it i will cherish my necklace for years to come thamk u sooo much express shipping is worth it as well

Date of experience: March 14, 2019
Georgia
1 review
1 helpful vote
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I got the rose gold necklace, and my name was created just like I envisioned it. The jewelry is gorgeous and very elegant.

Date of experience: March 13, 2019
New York
1 review
0 helpful votes
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Love my necklace!
March 14, 2019

I got my maiden name done, love it and have had many compliments. Tends to be lopsided a lot perhaps due to large first letter. Would also love to see it done with an adjustable chain length to be able to coordinate with other necklaces.

Date of experience: March 13, 2019
Germany
1 review
0 helpful votes
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Good quality and nice presentation. The necklace was ask expected and more. Will be ordering from them again.

Date of experience: March 13, 2019
Canada
1 review
1 helpful vote
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I ordered two necklaces. One silver post and a rose gold name necklace. I was not happy with the color of the rose gold and the customer service department jumped in and replaced the necklace with a yellow gold one. I will definitely be ordering more jewellery from this site.

Date of experience: March 13, 2019
California
1 review
0 helpful votes
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Super cuteee_
March 13, 2019

Super cutee && super fast shipping! I absolutely LOVEd ALL of the jewelry pieces ordered! They are a GREAT gift for someone special, or even yourself! ;) BEST customer service everrr.!

Date of experience: March 12, 2019
Virginia
1 review
0 helpful votes
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Very Nice
March 13, 2019

I love my new name necklace. It looks very unique, and the quality is great. I wear it every day! I would recommend to everyone! Thank you very much.

Date of experience: March 12, 2019
Florida
1 review
0 helpful votes
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My beautiful necklace
March 13, 2019

I really loved my necklace. Delicate and very beautiful. Right size and right name. I super recommend. :)

Date of experience: March 12, 2019
Florida
1 review
1 helpful vote
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Beautiful jewelry!
March 10, 2019

Love my new name necklace! Getting lots of compliments on it and have shared your site to several friends!

Date of experience: March 10, 2019
California
1 review
1 helpful vote
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DON'T BOTHER
March 9, 2019

I ORDERED THE BAR NECKLACE IN ROSE GOLD. I PAID $99 FOR A PIECE OF GARBAGE. SO SMALL, AND I HAD ENGRAVING ON 4 SIDES, WHICH YOU COULD NOT READ ANY OF. PLUS THE CHAIN WAS BROKEN. THE RING WOULD NOT GO OVER THE CLASP. I BOUGHT A NEW CHAIN AFTER LETTING THEM KNOW. THEY SAID TO TAKE PICTURES. THERE WAS NO WAY I COULD SHOW WHAT WAS HAPPENING WITH THE CLASP. I SHOWED THE BILL FOR THE NEW CHAIN AND ASKED TO BE REIMBURSED FOR THE CHAIN AT LEAST. THEY MADE ME AN OFFER TO REPLACE THE WHOLE THING, OR GET SOMETHING ELSE. I TOLD THEM MY DECISION AND NEVER HEARD BACK. I CANNOT BELIEVE A COMPANY THAT HAS ALL GOOD REVIEWS AND NONE ARE BAD. BTW. THIS WAS A BIRTHDAY PRESENT TOO!

Date of experience: March 9, 2019
Illinois
1 review
0 helpful votes
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Amazing!
March 10, 2019

Absolutely love my necklace! Such great quality and is so personalized just beautiful! The shipping was pretty quick too and can packaged very delicately!

Date of experience: March 9, 2019
Canada
1 review
0 helpful votes
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Unique & beautiful
March 6, 2019

It is beautiful necklace and exactly what my daughter wanted. I was updated at each stage of the process and received it a couple days before the date they said it would arrive.

Date of experience: March 5, 2019
Pennsylvania
1 review
1 helpful vote
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In our family we like unique and different names, though it's usually been the girls that are given the unique and/or uncommon names. When my daughter had her first child this past December, she gave him a name that is quite rare and not found in any baby name books or online searches (which is pretty match how hers is). So when I saw the "Two of a Kind" ring, I knew she'd absolutely adore it. I was so excited that I couldn't wait until Mother's Day, so I gave it to her on Valentine's Day. She absolutely adores it! She has stated on multiple occasions that it is the best ring she has ever been given, and will probably also EVER receive. And that means something considering for her graduation gift I gave her a ruby ring that is surrounded with diamonds. She says she has seen other "name rings" before, but nothing quite as lovely as yours.

Date of experience: March 4, 2019
Arizona
1 review
1 helpful vote
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The necklace is wonderful the chain is nice. I only have a problem with the clasp. Too small and hard to connect.

Date of experience: March 2, 2019