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Oak & luna Reviews Summary
Oak and Luna is a jewelry brand that offers custom fine jewelry, medallions, tennis bracelets, necklaces, and more. They have various collections such as the Singapore Collection, Inez Collection, Lock & Key Necklaces, North Star Collection, and Zodiac Collection. The website also features a blog with articles on jewelry-related topics.
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So happy with this necklace! Beautiful & good quality chain and clasp. True to size you order. Have rec'd many compliments on it. I love it so much in the silver I got that I'm now thinking I want one in gold.
I order a custom name ring and I absolutely love it. I am always nervous ordering from new companies online because the quality can vary. However Oak & Luna exceeded my expectations and from the first day I received it I got asked by friends and family where they can get theirs. So beautiful and I always wear it!
I loved the product, customer service and everything overall. I just would have wanted to wait less for my necklace, but other than that, I don't have any complaint!
I bought the silver script necklace. I wear it all day! I absolutely love it.
Initially I made a change to the order.
Customer service was fast and accurate.
I am thrilled thank you!
Absolutley live the quality of my necklace. It came fast and looks fantastic. 5 stars. Oak and Luna will definitely get more of my business
A perfect gift for a tween or teen! Who doesn't love their name on a necklace? My daughter loved hers.
I heard about Oak and Luna from a sponsored add on insta.
So I thought it would be a beautiful idea to order a bracelet with my niece's name for my sister in law's Birthday.
I put my work address for delivery, the system automatically updated it to my home address which I put in the billing. So the delivery was going to the billing address rather than the shipping address (they should really fix this).
I read the FAQs on the website, it said 10-12 days for delivery.
I received my tracking on the 12th day, which didn't even work, everytime I click on the link and tracking number, it would just take me to a page with no further information other that it's on it's way, it never told me when. I then emailed the team to find out what's going on and where my delivery is as it's been 20 days now. I never heard back from them, still till this day. So I inboxed them on instagram asking where my delivery is. Still no reply, even though it said they had read it. I kept inboxing them, they finally replied. They said I had to purchase it again and will get 30% off and they can guarantee I will arrive in 21 days. No refund of the first purchase and no response as to where that order ended up. I was surely not going to give them any more of my money. So I just gave up and took it as a loss and a lesson learnt never to order from this company again. A month later the bracelet turned up. Pointless as the birthday has now passed and I had to purchase something else to not attend empty handed. Just some advice for the company, just tell us the truth, give us an update. That's all we ask. Don't not reply and ignore your customers, it's so rude and an awful experience.
Great product! I had a ring with our children's names for my wife's birthday. It is beautiful! She is over the moon. Great price, great craftsmanship!
My girlfriend loved the necklace. It fits perfect and sits nicely around her neck. If i ever need to get her some more jewelry (definitely will have to) I'm coming back to Oak and Luna.
Obsessed! Good quality, super cute, so personal and dear to my heart and affordable! Just wish it came faster! Ordering a second for myself and my newly engaged friend
I bought this for my daughter for her birthday. Super cute. Great quality. She loves it. Couldn't be happier.
The product is absolutely beautiful and AMAZING quality! Not cheap at all. Definitely worth the investment.
The necklace I ordered is absolutely beautiful. The font is perfectly written, elegant in style, and very light weight. It is the one piece of jewelry in my collect I wear every single day. Ordering was simple and delivery was faster than I thought it would be. Overall an excellent experience shopping on Oak&Luna!
User friendly and easy to buy, quick shipping and love the product. What else could you ask for? I bought one for me and for my friend. She also loves hers.
Since I've received it- I put it on my finger and it has not come off. I absolutely love love love it! Has my two boys names on it- so it will forever be one of my favorite jewelry pieces
This necklace is beautiful. I wear it everyday. So many people at work stare at it then ask "where did you get that beautiful necklace?" So I write down the Internet address!
I sent a custom name necklace to my niece who is 15 and she absolutely loved it!
The style font was new and modern just like teens these days!
Having wanted a name necklace for some time, I had never found anything that was both affordable and different to others, I live in Scotland and found my whole shopping experience fabulous with oak & Luna, also the shipping was quick, will definitely use this company again
Love my ring. First time buying. Bought one for me with three names on my ring. Two names on a ring for my daughter. Just love them both.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members