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NZSale Reviews Summary
NZSale has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 1st among Flash Sales sites.
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For the most part a great website, my only problem is that if a shipment is delayed for whatever reason I think some form of communication would be appreciated by the customer.
This year I have done 60% if my shopping on NZ sale. It's convenient and so easy to do with a great variety of products.
Clothes, books, toys, shoes, cosmetics and household items all just a click away from my front door. So easy.
I love it. The courier greets me by names now!
Its like an adventure, you are not sure what you are going to find when you 'click' to open the email and there you are... awesome shopping at your fingertips on a website that's so easy to navigate and purchase what you want!
Why I didn't give you a 5 was because it takes so long for things to get here and I understand some things have to come from overseas. The wait is to long. Just being honest!
I love nz sale the the time taken for most orders to arrive is frustrating
I am always happy with the products and service I receive. There was one order that I had a query and they responded within less than 3 hours after I messaged them on the app. Happy with the fast service and never received an item where I wasn't happy about.
I've used NZ Sale a lot, to purchase women's, men's and children's clothing, plus homeware. I've definitely had some amazing deals and been exposed to both known brands and unknown overseas brands, which is interesting and means that I have access to different products than what is available on the NZ market generally. One criticism I have is that product descriptions are not always accurate (or there is very little information), butbitherwise the service has been good. Wil be back again!
I've ordered a fair few things from NZSale and have never had an issue. Always prompt communication, easy parcel tracking and plenty of sales.
I am new to this site and I can't believe I went so long without it. NZ Sale has seriously changed my life for the better. I can try out and see so any different products without spending an arm and a leg. You have created an addict out of me. I check nz sale more than Facebook now and I look forward to what tomorrow brings. Love NZ SALE!
This is the best way to shop i have got alot of things from this site and it has been great.
Excellent -lots of variety and great bargains, good site for xmas shopping for all the family.
I have been a customer for a least two years, I do most of my gift and clothing & Accesories shopping through out the year. I am so ready for Christmas, all my gift shopping done, with no crowds and delivered to my door. New sales daily great selection of products to choose from.
For pensioner grandparents in their seventies. A range of affordable clothing, footwear and toys for three under 5s at this time of our lives with cost of living eating into fixed incomes. Not to mention the benefits for ourselves.
Especially at Christmastime.
Well done
I love shopping with nzsale because majority of stuff I've ordered has always arrived before their estimated delivery time which is a big yes for me.
Will recommend if product I have ordered comes within approximate arrival date
Wow, I am an avid shopper on NZ Sale. I have enjoyed the hassle free easy navigation site and just love adding items to my cart for easy completion of multiply sales in one transaction. If and when an issue araises (which is not often) despite not holing stock NZ SALE always deliver with a solution. Can not be faulted! Customer is 120% looked after by the team :)
I have bought several items online and have never had any trouble. They arrive when they state they are going to and have always been good quality. We visited the Hamilton store at the Base shopping center and had a really good experience while there too. Staff were very helpful and friendly as well as informative with specials and where to locate things we were looking for. Only downfall with the visit to the store was that there are not enough changing rooms. We had to wait for quite some time to try on clothing but were able to both fit in the same changing room to save time as there were other customers waiting as well. Overall though I absolutely love NZ Sale! A++++
Pretty efficient service, happy with the products, great sales. Only thing to improve would be email updates with orders.
Over the years i have bought many thing through nzsale - this is my first review.
They have great partners/vendors. I have bought designer items at high street prices - and have never been disappointed.
From the business
Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Jo - thanks for taking the time to share your insight. We work hard to get our customer's their orders as soon as possible! :) xx