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NZSale has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 1st among Flash Sales sites.
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Love everything I have bought so far.
True to description and pictures.
Great prices and free delivery! What more do you want.
It was easy to use, easy to get the goods no hunting to get tack n traces. Overall great!
Whether I'm looking to buy a favourite designer perfume, skincare, hair product or want to treat myself to a new pair of sunglasses or a handbag I will always go to NZ sale first as they often have exactly what I'm looking for at a price much cheaper than anywhere else. My orders have always been processed and dispatched quickly and any of my account or customer queries have always been dealt with efficiently and professionally. A pleasure to deal with and you always know you're getting the best price.
It is a magical journey through every shop I could ever want at my finger tips, anytime and anyplace.
Always have so much to offer, I buy alot of birthday presents as it is cheap and lots available, but also has your more expensive brands. Customer services is always really good for returns and refunds, also really helpful and delightful to deal with. I never feel scared or worried to buy off this website
Considering how busy the help team must be, the respond time was quick and the information given was clear and helpful.
I was able to remedy the error I had made with my order.
A pleasure to deal with.
Such an easy website to use and even easier to make a purchase
The prices are very cheap and quality very very good.
It was so much fun being able to search the website and have a huuuuuge range of items to chose from. The prices are discounted meaning items are a lot more affordable, making it the perfect site to buy from for Christmas.
Everything comes as stated. Some good bargains! Would love it even more if there wasn't such a long wait on some items!
My order was fast to make and I could tell what was available really easily.
Love the deals that you can find one of a kind and great quality
The great variety and range of products available on NZSale, it's first rate mobile app, and ease of returns make NZSale the only online shopping site I use. The excellent Customer Service ensures I will stay loyal for as long as I am buying clothes, shoes, accessories, household items & beauty products... love your work NZSale.
I've brought a few things off of nz sale and they have been nothing but quality and such quick shipping despite having to wait until the sale ends which is ok.
Everything is so easy to find and I love that they have resales of some items so you can keep getting the sam of something for the same price as last time.
Shopping was easy. Goods should arrive shortly... hopefully in time for Christmas
I love the convenience of NZSALE! It is relaxing to search through the sales daily. I get excited to see the new products pop up daily. It is also amazing to be exposed to products from overseas that you cannot find in stores. Although at times it can take a while for your parcel to arrive it is fun to get home one day and find it waiting at the door.
My experience has been pretty good. I like the range of sales that are on not always clothes. Although I'm still trying to get a House of Harlow pendant but I'm always too late!
The service has always been excellent with goods arriving being exactly as described and having significant savings when compared to main retailers. Sometimes frustrating when I miss the deadline for a sale but there has never been an instance when the items have not reappeared at a later date so patience is always paid off!
Living in a smaller town of New Zealand I do a lot of my shopping online. I like the variety NZ Sale offers, as I can buy items I'm not able to locally. Sometimes the discounts are minimal though and the delivery estimate dates are no way near the actual delivery date. Better descriptions of products would be awesome.
Answer: Hello Michelle, Thank you for your message. Can you please advise the order number and I will help check on it for you?
Answer: Hi Jaroslav, thank you for messaging us. I am sorry for the delay. The order has been dispatched today and you can expect them soon.
Answer: Hi Akeneta, thank you for your message. The item has been dispatched and you can track the item on https://www.nzpost.co.nz/tools/tracking/item/LZ977707109NZ.
Answer: Hi Katey, thank you for your message. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Sheryl, thank you for your message and I am sorry to hear that you have not received a response for your queries. Could you please send a photo of the item received that shows the size to [email protected]. Please include the order number as well. Looking forward for your reply.
Answer: Hello Tania, Thank you for your question.To use a store credit, promotional code or voucher simply browse our sales: 1. Add your favourite items to your cart 2. Click "Äpply Voucher" at the payment details section 3. Select the amount you'd like to redeem which is available in your account during the checkout stage. From here, we'll deduct the value of the credit from your order. You can view your available vouchers and their expiry by visiting the My Vouchers section of your Account. Please note that vouchers can only be used on sales event items and not their postage. Any leftover or unused vouchers will be reinstated on your Account. Be sure to keep note of the 'use before' date that is listed on your Account to avoid missing out! Should you apply a voucher to your order and not complete the transaction, it may take our system up to 15 minutes to refresh and to return your voucher back to your account. Make sure you click on the voucher before you confirm payment as it's not possible to add a voucher after you've completed your order!
Answer: Hello Shipra, Thank you for your question. I apologise for the delayed reply. You can find our return policy here: https://www.nzsale.co.nz/ReturnPolicy.aspx?cid=10
Answer: Hello Oskar, thank you for your question. I apologise for the delayed reply. All information on product is available on the website under the product information.
Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%

