Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of NZSale

NZSale

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate NZSale?
grey stargrey stargrey stargrey stargrey star

NZSale Reviews Summary

NZSale has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 1st among Flash Sales sites.

service
49
value
49
shipping
49
returns
36
quality
46

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
Follow Amir a.
Unfollow Amir a.
Share Review
Report Review

Amir Experience
December 3, 2016

I had a good experience in terms of options and prices however, there were some delays in items shipment.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Ahmed I.
Unfollow Ahmed I.
Share Review
Report Review

Delivery should be more faster
December 3, 2016

Delivery should be more faster. Overall very good experience

Date of experience: December 2, 2016
Georgia
1 review
0 helpful votes
Follow Joanne A.
Unfollow Joanne A.
Share Review
Report Review

Easy Peasy shopping
December 3, 2016

I have found NZ sale great. I enjoy the option of some super sales and the free shipping on most items for the nest hour but it does tempt me to buy more! It would be perfect if I could get the product a bit quicker.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Hana-jane C.
Unfollow Hana-jane C.
Share Review
Report Review

Uuuuuhhhhhmmmm Pretty Average
December 3, 2016

I enjoy the different range of items for sale and are at great prices. When I do go to get things a lot of the time they are sold out- to be expected when the products are good prices- so that's not so bad. It's the time for delivery that really grinds my gears. Sometimes it can be up to 2 months wait- I do try to buy as much in advance (birthdays etc) but most of the time the delay in shipping has meant that the day has been and gone. This has now stopped me from buying so many gifts for others from the site as i can never guarantee when it will be delivered. If the delivery had better timing - I would be giving this a 100% thumbs up.

Date of experience: December 2, 2016
Customer S. — NZSale Rep
over a year old

Hi Hana-jane, thanks for your review! We understand It's hard to patiently wait for deliveries, the struggle is real! While you wait, did you know that we have a number of NZSALE outlets around both islands open most days, ready for you to shop till you drop? Our outlet locations are listed on our Facebook Page, so be sure to check it out! https://www.facebook.com/nzsale/

Hong Kong
1 review
0 helpful votes
Follow Stephanie R.
Unfollow Stephanie R.
Share Review
Report Review

The easiest way to shop
December 3, 2016

When I find a sale that I am interested in. The process to purchasing is so smooth and quick. And as for the number of sales to pick from. There is usually something that is for me. Returns are easy. But I have only has to do this once

Date of experience: December 2, 2016
New Zealand
1 review
1 helpful vote
Follow Karina D.
Unfollow Karina D.
Share Review
Report Review

Love it
December 3, 2016

Amazing sales. I've bought so many things from NZSale and I have never been disappointed.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Maddy G.
Unfollow Maddy G.
Share Review
Report Review

My favourite online store!
December 3, 2016

Order a lot from this website. They have great products at amazing prices and their outlet shops are amazing. However some orders take a very long time to arrive but they're always in good shape and quality when they arrive. NZsale is definitely my favourite online store and I would highly recommend it

Date of experience: December 2, 2016
Thailand
1 review
0 helpful votes
Follow Nancy K.
Unfollow Nancy K.
Share Review
Report Review

Good shopping experience with Nzsale would be even better to have more physical shops around central Auckland

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Ilona W.
Unfollow Ilona W.
Share Review
Report Review

Too easy
December 3, 2016

Shopping with NZ sale is ridiculously easy, I like that I can shop at any time of the day and be guaranteed good bargains on anything I buy. Items usually arrive very quickly, and are of good quality and live up to the expectations seen on the website. I also really like the "track my order" section so I am constantly updated on my order, where it is up to in the processing stage and when I should be able to expect it.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Jill C.
Unfollow Jill C.
Share Review
Report Review

Always exciting
December 3, 2016

I always look forward to receiving my parcels. Only ONCE has there ever been a mistake made... but it was remedied promptly and my money was refunded.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Tania R.
Unfollow Tania R.
Share Review
Report Review

Tempting
December 3, 2016

Mix of awesome and average shopping great range and great sales did have a parcel ho astray help desk sorted in end but communication with the help desk was lengthy but the sales are still tempting and I guess mail does go astray a concern that once leaves NZ sale delivery not guaranteed so would not now be spending large sums on an order that may or may not arrive

Date of experience: December 2, 2016
Customer S. — NZSale Rep
over a year old

Hi Tania, Thanks for sharing your experiences please feel free to call the customer service line in future if you need assistance with any orders. Cheers

New Zealand
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Exactly what was promised
December 3, 2016

I received my goods in good time and they were exactly what was promised. Very happy with the purchases

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Rebecca A.
Unfollow Rebecca A.
Share Review
Report Review

Nz sale
December 3, 2016

Generally very good, any problems have been sorted out quickly.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Teresa d.
Unfollow Teresa d.
Share Review
Report Review

Reliable shopping
December 3, 2016

Shopping internationally from the comfort of my home

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Regi-Irene O.
Unfollow Regi-Irene O.
Share Review
Report Review

I gave 4/5 review to indicate how I am happy about the services since my first purchase in nzsale. The product range has variations and easy to search specific item you've looking for. However there was one product that was not checked before sending the package to me. I can't use it despite the refund.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Nicola H.
Unfollow Nicola H.
Share Review
Report Review

Great value
December 3, 2016

Amazing deals, Great variety, occasionally lengthy delivery. Sizes could be explained more e.g. a chart with country conversions. Could have more buyers picks or gift for x ideas.

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Katy C.
Unfollow Katy C.
Share Review
Report Review

Excellent
December 3, 2016

Great site to use just shipping on the slow side sometimes

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Jessie S.
Unfollow Jessie S.
Share Review
Report Review

Amazing deals and efficient service
December 3, 2016

I have bought a few things from nz sale and they have always turned up on time and easily tracked by courier. When i did have one mistake it was sorted within a couple of days. Great service

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Tamarini P.
Unfollow Tamarini P.
Share Review
Report Review

Mac cosmetics purchase
December 3, 2016

Purchased a Mac foundation and received it in good condition and on time as well!

Date of experience: December 2, 2016
New Zealand
1 review
0 helpful votes
Follow Paula M.
Unfollow Paula M.
Share Review
Report Review

Awesum app on my phone. Bargains galore every week... makes it very easy to shop on the go rithout goj v near shops. Perfect..

Date of experience: December 2, 2016

From the business

Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%