Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
NZSale has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 1st among Flash Sales sites.
We monitor reviews for authenticity
Enjoy shopping with NZSale. Great prices on products on sale.
Products arrive in good condition but sometimes take quite long to arrive.
90% of the time clothes size are correct. There was one time when the size was smaller than stated online and another when the quality was poor, looked as it was fake.
Ordered quite a lot in the one order, but unfortunately one of the items wasn't sent and I received a much smaller sized different styled pants.
The rest of the order was fine and received quite quick.
I always get the parcel I buy, I love that I can track and follow its progress. And I love how they get back to you when you have a query regarding a package.
I love nzsale for its high brand and designer clothing & makeup at affordable prices. Awesome daily deals, the only fall down is shipping can take a while for certain products. Overall one of my favourite go to online shopping sites.
This has been my first order with NZsale, there is a little delay with my order but customer service has informed me as to why. Love all the deals available
Not sure if you can already do it, but I haven't figured it out. As you have to wait for the deal to close before shipping, it would be good to know when the deal closes. I have been waiting 3 weeks for my purchase now.
Hi Hayden, Thanks for sharing your feedback each sale before entering will notify you how many days the sale has left to run on the website. Cheers
The website provides value and quality, makes shopping easy, delivers products on time, and provides excellent customer support. I have used various other websites but my experiences with NZ Sale has been exceptional comparatively other websites are mediocre
Amazing sales. Would love to see more cool kids clothes, not just fancy kids and more shoes. Shoes are my weakness! Keep up the good work
I have generally been pleased with my purchases. They have been as described and expected
Loved the product. Only criticism was that took soon long to arrive
Love NZ sale. Always sumthing to browse and window or monitor shop. Lol it's great, great prices. Great deals. Reasonable shipping with free shipping if u purchase within a hour. Highly recommend to all
Good range of products a lot of which you can't get in NZ which is an added bonus! Good refund policy. Only criticism would be the wait times for items to arrive.
Nzsale is my main online store I go to. There is plenty of variety, and the price range would have something to suit everyone. I have generally been really happy with my purchases. I have seen that some RRP's seem to be exaggerated when I have seen the same item elsewhere.
Delivery times can sometimes be a pain, but often that is the price you pay for a bargain
Great experience. Orders delivered quick and if any returns - they processed quick too (that's important)
My favorite Internet site for shopping. Always a bargain to be had. Cheap, affordable and always can find something I want or need.
There is always something that will grab my attention and I know that what i buy is exactly what I will be sent, the quality is always high and I have never had a complaint.
There is such a great variety of different products in different sales. I have brought great gifts and a lot of different things I need. Only thing that is sometimes annoying is how long things take to be delivered but I've just learnt to factor that in.
Answer: Hello Michelle, Thank you for your message. Can you please advise the order number and I will help check on it for you?
Answer: Hi Jaroslav, thank you for messaging us. I am sorry for the delay. The order has been dispatched today and you can expect them soon.
Answer: Hi Akeneta, thank you for your message. The item has been dispatched and you can track the item on https://www.nzpost.co.nz/tools/tracking/item/LZ977707109NZ.
Answer: Hi Katey, thank you for your message. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Sheryl, thank you for your message and I am sorry to hear that you have not received a response for your queries. Could you please send a photo of the item received that shows the size to [email protected]. Please include the order number as well. Looking forward for your reply.
Answer: Hello Tania, Thank you for your question.To use a store credit, promotional code or voucher simply browse our sales: 1. Add your favourite items to your cart 2. Click "Äpply Voucher" at the payment details section 3. Select the amount you'd like to redeem which is available in your account during the checkout stage. From here, we'll deduct the value of the credit from your order. You can view your available vouchers and their expiry by visiting the My Vouchers section of your Account. Please note that vouchers can only be used on sales event items and not their postage. Any leftover or unused vouchers will be reinstated on your Account. Be sure to keep note of the 'use before' date that is listed on your Account to avoid missing out! Should you apply a voucher to your order and not complete the transaction, it may take our system up to 15 minutes to refresh and to return your voucher back to your account. Make sure you click on the voucher before you confirm payment as it's not possible to add a voucher after you've completed your order!
Answer: Hello Shipra, Thank you for your question. I apologise for the delayed reply. You can find our return policy here: https://www.nzsale.co.nz/ReturnPolicy.aspx?cid=10
Answer: Hello Oskar, thank you for your question. I apologise for the delayed reply. All information on product is available on the website under the product information.
Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%


Hi Sharon, Thanks for your feedback. We have a super easy return system should you need to return the incorrectly received pants. Cheers