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NZSale Reviews Summary
NZSale has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 1st among Flash Sales sites.
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Gives access to labels not usually available to those in smaller areas with less shops.
Have to be careful about size guides not always correct
Very good shopping site. Just need to ensure the payment gateway is able to accurately discriminate when one is in NZ or not
It would be good if the site could be navigated as easily as the sister one BuyInvite with regards to categories, sizes, account tabs etc
I have been purchasing from NZSale for some years, since its conception and have found the experience quite rewarding. Yes, products can take a wee while as they might come from America or Europe etc but as I plan ahead when I buy, for the future rather than'I have to have it now', it works extremely well. To have the advantage of having something different is a huge plus. I have found dealing with staff extremely good both head office for returns etc as well as sales staff in the shops. Absolutely no complaints. Thank you NZSale... great job well done!
I have purchased from nzsale twice now. I find it a user friendly platform across devices.
The products offered are high quality, and reputable brands.
The communication from the site is clear and honest (the product specifications, shpiping costs and lengths etc) and there are some fantastic deals to be found!
The only negative issue I have found is that I spend far too much time on this site-getting lost in all the offers.
I am a very satisfied customer. Thank you
I always look through the specials nearly every day. I have purchased lots of bargains and always recommend the site to my friends and work colleagues. So easy to make a return, not like other sites.
I have done a couple of orders and the were easy and fuss free
Plenty of quality items to choose from, never disappoints.
This site offers a range of products you can't find elsewhere at amazing prices. Really easy shopping experience on the site, and pretty quick delivery on a lot of the products too. Really great website.
The fun & convenience of online shopping is so much better when the delivery service is better & faster than its competitors - come on NZ Sale & get it together. You'll have happier customers; more repeat business & increase referrals.
Hey Lee-Ann, we appreciate your honest feedback here. We're constantly working on ways to improve our delivery times to get our lovely customers their goodies even faster xx
Always happy with goods sent, when I jad occasion to query something, response was quick and courteous
Purchased several items near Christmas and received efficient and prompt service. The products were better than described and the prices were amazing.
I have bought numerous items on NZSale and I always get a great bargain with items that cannot otherwise be found in New Zealand. Worth buyding from
Girls love shopping and shopping online is so convenient. The variety and discounts on Nzsale is superb.
It has always been easy to shop with NZ Sale, and they always back up the service, so if there are any problems with the product delivered, help is never far away.
Your team does an excellent job from purchasing items to returns, a service I have used twice in 8 years.
Good range of items and very easy to order. Any issues have been sorted out promptly and deliveries usually arrive well within the designated timeframe(if not early)
The site has great bargains and so far everything is exactly as promised. I have ordered everything from jewellery to kitchen things and it all turns up well packed and safe. The delivery dates are a bit misleading but if you don't have a deadline for a gift or are happy to wait then you will get good deals here (to be fair the delay might be custom's fault not the site).
Hi Erika, Thank you for sharing your feedback regarding delivery. Cheers
I am a regular shopper with NZsale and so far have loved everything I brought bar one or two hair products which were not the best but this still hasn't stopped me from shopping with them.My only gripe is that the shipping/delivery takes way too long and it feels like forever for your items to arrive.
Orders are placed as and when required and no point in holding and waiting for sale to be over
From the business
Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Lance, it's great to see you've been able to take advantage of some of the international brands we've been able to secure! It's a shame to hear some products haven't been true to size when received. Our Return Policy will have you covered if something is not quite right, and best of all - you can visit ANY of our NZSALE outlets around the country to drop off your return :) xx