NordstroomReviews 708

I will never buy clothes from anyone else. Everything is stylish and affordable and so many choices! I love everything I buy there: shirts, purses, skirts; pants, belts, you name it. ONE PROBLEM: my teenage daughter keeps stealing my clothes!

Nordstrom is no longer the brand name that you would expect with bad customer service. I ordered a facial product with their online promotion of 3 gift products. However, I only received one gift product. After contacting their customer service, they acknowledged that it is a mistake in the advertisement, but refused to do anything except for returning the product. It is very disappointing that after spending so much time with the purchase and they do not honor their promises.

I like your store, there is always what you need, good quality and at affordable prices. Fast delivery. Thanks for your great service

Worst CS I have ever communicated. I have ordered Nike Yoga Pants and received Nike running shorts which costs cheaper than my ordered pants, I have explained that my address was a freight forwarder address and I am in a different Country from where shipping back to US costs a lot of money and they regret to pay the shipping fee or send exactly what I have ordered without return! WORST COMPANY, WORST CS! Not recommended!

I returned over $500 worth of merchandise to Nordstrom this year, double processed through their system and with their insert labels and they lost it, will not refund me my money and have become a crap customer service organization. I've contacted them multiple times detailing everything, I've been a customer for over 20 years and have spent tens of thousands of dollars there and they treated me like garbage.

Ordered online and the package was marked as delivered when it wasn't. Contacted customer service but they refused to refund or replace it as their "internal investigation" showed it was delivered. I pressed them for proof of delivery and they said I would need a subpoena for them to provide it! What kind of customer service is that? Now I'm out hundreds of dollars because they choose cheap unreliable carriers like LaserShip. Will never order from them again.

Big variety of items but overpriced and can be found in other websites for less. Overall good experience].

I thank your store and employees for the excellent work, everything is very high quality. Service is excellent

I want to recommend this store, there is always a good and large selection of quality and stylish clothes

I ordered my fiance diamond pearl David yurman earrings for valentines day. Today she opens up the box, and to our surprise there are NO earrings in the box. I will never order anything from nordstrom ever again.It was a box of tissue and an empty pouch.

Just awful
I returned a mens coat to Nordstroms Massachsuetts
The gave me a gift card rather than credit my account
I never asked for a gift card
Sice October 2021 I have been calling and emailing to have my account credited rather than a gift card
The amount is $498
This is the worst customer service
I will not shop at Nordstroms
D Wasiuk
Hampton NH

The reviews scared me a little, but I took a chance and the product arrived. Liked that during the pandemic, the product arrived as stated on the site, without the delays that I expected. Item tracking is very accurate.
I liked the quality, I thought that the quality of the goods would be worse. The support team works great. The product is of very good quality, I am very happy!

I like this store, there is always excellent quality and excellent selection, and excellent service, thank you for such a store

I can safely recommend this store for great shopping, here you will find a lot of beautiful, stylish and most importantly high-quality clothes

I liked your clothes, cool quality, reasonable prices, large selection. My order came on time, i like your service

I purchased a Nordstrom rack gift card to send to my daughter out of state for her birthday and the was used prior to sending it out and never used it or gave any information about the card. I contacted there customer service and explained I was out 500 dollars and they refused to do anything to refund the money used on the card. I'm retired and on a fixed income and couldn't replace what was taken from me. Please don't use these cards as this is a very poor company and I will not be doing any business with them again and I was a very loyal customer.

I like this online store, everything is always top notch! Excellent quality and fast delivery, thank you

I love everything about Nordstrom. Everything ships fast, and if somethings wrong I get my credit right away. When you cant shop in the store this is the easiest way. Order online, return it if you don't like it, what else do you need. I shop here at least 1 a week. Beats going to the stores.