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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Pennsylvania
1 review
0 helpful votes
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Great
July 29, 2022
Updated review

It was easy and the clothes are so cute! I get so many compliments when I wear them.

Date of experience: July 29, 2022

It was easy
June 23, 2022
Previous review

It was easy

Date of experience: June 23, 2022
Ohio
1 review
0 helpful votes
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Bought 2 dresses and 1 shirt. Took forever to receive the dresses and the shirt has yet to arrive. Bought the items July 29th. Wanted to return one of the dresses but shipping was a lot to return. I thought I was ordering from an American company. But I wasn't and I won't ever again. The gal offered me 15% refund. Haha. My 3 items came to 87. That 15% on the 1 dress would give me somewhere around $5.00. Great deal… not! All said, the clothes are adorable but if they don't fit you are stuck! And my shirt is yet to arrive.

Date of experience: July 29, 2022
Massachusetts
2 reviews
0 helpful votes
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Trying To Return Items-IGNORNES!
July 29, 2022

Have to return my purchases & it is frustrating. Instead of being simple, one has to hunt high & low on the site…they claim they will contact you w/in 48 hours (way too long!) & it's been over a WEEK & I still have no contact! Awful service! I will never purchase clothes here again. Plus it took forever for delivery! Rock bottom!

Date of experience: July 29, 2022
Canada
2 reviews
0 helpful votes
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Size charts
August 28, 2022
Updated review

My experience so far was great just hoping the clothes fit as shown to the size chart and hoping I have no problem if needed to be returned.
So the products I had to return because they were too big was resolved thank you

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


My experience so far was great just hoping the clothes...
June 25, 2022
Previous review

My experience so far was great just hoping the clothes fit as shown to the size chart and hoping I have no problem if needed to be returned. All goes well I will shop more

Date of experience: June 25, 2022
Virginia
1 review
0 helpful votes
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Company DOES NOT RESPOND to making returns
August 28, 2022
Updated review

The clothes that fit are lovely. Unfortunately I have several items to return and the company has not responded in over a month. If you can't return, don't buy!

Date of experience: July 28, 2022

Love measurement charts!
June 16, 2022
Previous review

Love measurement charts!

Date of experience: June 16, 2022
Florida
1 review
0 helpful votes
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Very bad costumer service
August 28, 2022

The shipping prices are absurd and the cupons dont work or are too low! Hope the quality is better. Very deceiving company, dont advise costumer that their products are made out of the USA and are bad quality. The costumer service is deficient and not helpful. Avoid this company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback.

Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping when the order reaching $109 after discounts (excluding final sale items). And we will try to improve our shipping issue.

So when your order amount after discounts is less than $109 you`ll be charged the shipping fee. Hope for your understanding.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
3 reviews
0 helpful votes
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Not as described
July 28, 2022

Though the initial mis-order was my fault, the goods shipped did not reflect those advertised, the return policy, shipping back to China, would have been more than the cost of goods. I will thank Noracora for the quick refund of 17% of purchase price. That number might be a bit wrong, but it was about 17%.

Date of experience: July 28, 2022
Washington
1 review
0 helpful votes
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DYE /MELTED ONTO white part of shirt
August 27, 2022

The dye from the collar and stripes bleed onto the shirts main white part. Noracora offered 15% off so i don't need to ship it back to China. They will not give you the address to see what the cost is so there is no way for you to tell if 15% is better then sending back, I totally get 15% $2.50, would be fine if it was a fit issue or I did not like! That is on me. However this is a defect and is not wearable. The return includes photos so they know the issue. It is poor quality. Minimum they could of done was--- A) ship a new one, B)offer the cost of the shirt off another items. C) better % back. I purchased several other items, almost $200 worth they were cute and not many issues, most likely only a one season attire, as expected for price. Hoping they make it through a washing... I would have purchased again except for their response, was "colors of products will differ on different displays, for different products. Sad but not worth not knowing how many dollars to ship back.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We understand your thoughts. Our products are shipped from our fulfillment center in China so the address for returning products is also the return warehouse in China. Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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Terrible
August 27, 2022
Updated review

I would never buy shoes of any kind from Noracora. The quality is terrible... worse than Walmart!

Date of experience: July 28, 2022

Love the products
June 26, 2022
Previous review

Love the products

Date of experience: June 26, 2022
Denmark
1 review
0 helpful votes
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All ok
July 28, 2022
Updated review

Super easy. All ok what to say I am ok whit my Bay. Thanks and have a good Nice day

Date of experience: July 28, 2022

Super easy
June 28, 2022
Previous review

Super easy

Date of experience: June 28, 2022
Iowa
1 review
0 helpful votes
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Terrible return policy
July 28, 2022

I ordered about 7 items. 3 did not fit, so I wanted to return them. When I went to return them, I was told I could but it would be a big charge to ship back to China. Had I known, I would have never ordered from NoraCora. Very frustrating.

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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Terrible return policy.
July 28, 2022

If you have a return, you must pay for shipping to China or accept a small percentage of purchase price as a return gesture.

Date of experience: July 27, 2022
California
6 reviews
0 helpful votes
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Delightful easy summer wear dresses
August 26, 2022
Updated review

I've been very pleased with every dress I ordered. Hope for winter season there will be simular selections in fall winter fabrics

Date of experience: July 27, 2022

Easy to shop
June 1, 2022
Previous review

Easy to shop

Date of experience: June 1, 2022
North Carolina
1 review
0 helpful votes
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Worthless junk
August 26, 2022
Updated review

Picture pretty clothes! Waste of my money! Trust & Believe ME!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Picture pretty clothes!
June 27, 2022
Previous review

Picture pretty clothes!

Date of experience: June 27, 2022
Wisconsin
1 review
0 helpful votes
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Disappointed
August 26, 2022
Updated review

The sizing of the merchandise is not consistent with large not necessarily large. The dress, in particular,
is poorly constructed.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I'll give you my opinion after I receive my merchandise
June 26, 2022
Previous review

I'll give you my opinion after I receive my merchandise

Date of experience: June 26, 2022
Illinois
1 review
0 helpful votes
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Definitely NOT return friendly!
August 26, 2022

When I inquired about returning 2 items, I received an email back stating that all returns need to be sent to their return center in Guangzhou, China. "The customer is responsible for return shipping costs and any other related return charges, including possible custom fees). Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s)." Don't believe the '30 DAYS EASY RETURNS' in bold print in the middle of their website. They really deserve lower than 1 star... never, never again!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback.

We understand your thoughts. Our products are shipped from our fulfillment center in China so the address for returning products is also the return warehouse in China. Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.We will improve the return issue of our website and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

South Carolina
2 reviews
0 helpful votes
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My Great Experience!
July 27, 2022

Not a first timer!
Close for true to size, are stylish, and.
Reasonable
Yes, you do get your product.
Yes it is in an awesome zipper bag
Yes you should try it

Date of experience: July 27, 2022
North Carolina
1 review
0 helpful votes
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Love my Noracora clothing
July 27, 2022

From my initial online order to delivery, the process was fast and easy. And at these prices, I was pleasantly surprised at how much I really like the top and pants I ordered. I've gotten a number of compliments on both. Highly recommend.

Date of experience: July 27, 2022
Canada
1 review
0 helpful votes
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Review on my Purchases
August 26, 2022

I have had nothing but bad experiences & headaches with your clothes that I buy from Nora Cora. They look great on your website. When I rec'd the clothes the materials are misleading. The sizes are not consistent. The quality is crap. You think that I'd learn. Thus last order was bought in error. I would go through PayPal but I this order wasn't purchased through them, or I'd be getting another credit. If you had good customer service you'd let me return this order. To a Canadian distribution center. You are not easy to deal with. The sizes are not the true sizes that I wear. Size 14 or a Large. Your materials are not what I expected. I won't be buying from you again!. I don't expect feed back because half the time you don't give me the courtesy of an honorable resolution or sn answer.

Date of experience: July 27, 2022
South Carolina
1 review
0 helpful votes
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Disappointed
July 27, 2022

I had no idea that this company was out of China. I am a size 8, and usually wear mediums. Well, these clothes are huge. I imagine a small would swallow me. The problem is that to send a return is out of the question because of the cost to send it back to China. Find a company in the US!

Date of experience: July 26, 2022