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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Canada
2 reviews
7 helpful votes
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What I expected
September 10, 2022

First of all it was not the dress I had looked at. The picture of the dress was only to the knee, when it arrived it was a maxi dress, not at all what I expected. There was no shape to it it looked like something that a tent maker would make.
I was not entirely surprised. For the price paid and the beautiful fabrics pictured it was the ultimate con. I learned my lesson and donated the garment to the local thrift store!

Date of experience: August 10, 2022
Texas
1 review
0 helpful votes
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Cute clothes, but shipping is very high! Costs way too much to return, so basically you get what you get

Date of experience: August 10, 2022

Cute clothes, but shipping is very high!
August 10, 2022
Previous review

Cute clothes, but shipping is very high!

Date of experience: July 11, 2022
South Carolina
1 review
0 helpful votes
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DISHONEST
September 9, 2022

Quality is cheap missing items offered me 50% discount on items that I did not get. Based in China
Reviews are good because they control it. I was sent a generic review that I'm sure went in the trash
Jeans looked nothing like the picture please don't waste your money

+3
Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Ohio
1 review
0 helpful votes
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Took long
September 9, 2022

Took a long, long time to receive, especially annoying after haveing to pay high shipping/handling charge. Merchandise was okay, but barely worth the wait and charges. Won't shop again

Date of experience: August 10, 2022
Maryland
1 review
0 helpful votes
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Tops
August 10, 2022

One thing I liked delivery is quick but one item with my last order took longer because it came from out of US.

Date of experience: August 10, 2022
Illinois
1 review
0 helpful votes
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I had trouble with delivery..
September 9, 2022
Updated review

I was not home during the day to sign for delivery. I recieved a text by a company stating no holding of merchandise. Merchsndise would be discarded and no refunds.

Date of experience: August 10, 2022

Excellent, except had a little trouble completing...
June 30, 2022
Previous review

Excellent, except had a little trouble completing order.

Date of experience: June 30, 2022
Illinois
1 review
0 helpful votes
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Rip off
August 10, 2022

I am not ordering from NoraCora anymore! Disappointing workmanship and shipping costs for orders is up the wazoo! Then for returns you are required to ship back to China?! And pay another $18.00 + dollars?! Are you kidding?! No way! I will cut my losses and tell people to stay very far away from NoraCora!

Date of experience: August 10, 2022
Georgia
1 review
1 helpful vote
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TERRIBLE online business.
September 9, 2022

WORST online business I have ever encountered. Do NOT believe their suggestion of easy returns. I don't mind paying return shipping fees but they somehow fail to mention that all items must be returned to CHINA, until you submit a return request.
>>>>>"Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible customs fees). Your refund will be processed after our return center receives and inspects the return package.
Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s)."

SERIOUSLY? You spend $100 and they will give you a $15 cash refund,

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Tennessee
2 reviews
0 helpful votes
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Clothing Store
September 9, 2022
Updated review

If you pay attention to the sizing chart you will find you won't be disappointed. The chart is extremely important because an XL might fit like an L or a 2X. The measurements given on their sizing chart is what will give you a great experience. Clothing is affordable. I have ordered here a couple times.

Date of experience: August 10, 2022

Returns
January 3, 2021
Previous review

I am finding the return process very frustrating. I am trying to return a partial order and your directions for return are misleading. I had emailed the provided email address of "[email protected]" and I keep getting "unable to deliver". Somehow I found my way to the correct email address and am now waiting for your response. This had me for two days trying to reach someone for assistance.

Date of experience: January 3, 2021
Wisconsin
1 review
1 helpful vote
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Not happy with my dress.
August 10, 2022

Your clothes look beautiful on the website. So I ordered one for a special celebration. Dress came. Cheaply made. Lace only in front and flimsy, like dime store lace. What appeared to be layers was flimsy cotton stitched at neck and hem. I will never wear this dress, and yet to return it would cost another $10-15. Plus a foreign exchange charge ended up on credit card. I will never recommend your site. Further, I believe that there is one parent company using lots of names doing the same thing. Kohlslady is another.

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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READ THE FINE PRINT-my bad
August 10, 2022

I purchased five shirts and only one fit. I overlooked the information that noted an XL in the US is a 12 in China. I also skimmed over the fact that I would have to pay shipping and possibly a fee. So, I took the 15% refund which wouldn't even buy 3 gallons of gas in CA. The bright side is that 4 women, in a women's shelter, will be blessed. Moral of the story…read the fine print!

Date of experience: August 10, 2022
North Carolina
1 review
1 helpful vote
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Will not order from you again
August 10, 2022

It took almost a month to receive my order & you charged my credit card immediately, instead of waiting till order was shipped. It said your company is in South Carolina & I am in N. Carolina... unacceptable.

Date of experience: August 9, 2022
Illinois
1 review
0 helpful votes
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I was expecting a better quality item
September 9, 2022
Updated review

It was ok thats all I have to say but I will be using these items for sleep wear

Date of experience: August 9, 2022

Quick and easy
July 10, 2022
Previous review

Quick and easy

Date of experience: July 10, 2022
Texas
2 reviews
0 helpful votes
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Pretty dress
August 10, 2022

Easy, but not sure about the sizes. Cotton. A challenge for wrinkles

Date of experience: August 9, 2022
North Carolina
1 review
0 helpful votes
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Cheap fabrics... sizing not accurate.
September 9, 2022

I ordered shoes that were not good fit, earrings that came broke and cheaply made. The sweaters were different fabric from what was shown... the pants were too big and cheap fabrics on all clothes. My order was large and disappointing. I requested a return form and still haven't received. The total order took very long to arrive. I definitely will not order from this company again! What a terrible experience!

Date of experience: August 9, 2022
California
1 review
0 helpful votes
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Looked better online
September 9, 2022
Updated review

I thought I put my order in, but then received no notification. I then resubmitted my order to later find out I duplicated it. I had to cancel one order. After receiving my order, I wasn't happy with most of the items, so I had to mail them back. I haven't received any confirmation whether they've refunded me get.

Date of experience: August 9, 2022

I thought I put my order in several hours ago but never...
August 10, 2022
Previous review

I thought I put my order in several hours ago but never got confirmation.

Date of experience: July 10, 2022
Virginia
1 review
0 helpful votes
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I will give it until Tuesday morning then I will contact my bank and show them that I've been trying to return them to you but I get no response

Date of experience: August 9, 2022
Australia
1 review
0 helpful votes
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Partly satisfied
August 10, 2022

Love the clothes but unexpected cost for delivery was high as it is in US dollars

Date of experience: August 9, 2022
California
1 review
0 helpful votes
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Thinner material than expected from pictures
September 8, 2022
Updated review

I'd like a 15% reduction in price for not returning them. The material was much too thin.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2022
Miss W. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


I'm glad to find what I'm looking for and at a very...
July 10, 2022
Previous review

I'm glad to find what I'm looking for and at a very reasonable price.

Date of experience: July 10, 2022
Utah
1 review
0 helpful votes
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Did not fit as expected
August 9, 2022

I ordered small and three of the dresses were so large I can only wear them around the house. Wasn't worth the hassle to send them back.

Date of experience: August 9, 2022