Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not good, items had extremely faulty stitching. One dress would have fit someone 7 ft tall. The shirts were fine. Unbelievable what is required to return. The pictures of the clothes do not match what was delivered.
Save your money.
Like the looks of the items, can only hope they will be the right size, have quality and appropriate fabrics that are described.
Dresses are too long
Didn't like the material
Not happy with the merchandise
Not planning to buy in the future anymore
Great fashionable clothing this is my third time ordering from them it's hard to return things but just make sure you try to get the right size or a little bigger to have an altered everything is very fashionable and looks pretty much like the photos they show… Make sure you go by the correct size it is a must… Very happy with the service and got them pretty fast
Was bad from the start. Tried to send perfered shopping@ $20.00 the order was placed on 8/13/22
Arrived 9/8/22. It was a gift I was to take with me on trip. I am on that trip and the article is at the house.
I will never do business with them again.
Yrs Easy to order.
Dissapointed with the product sizes & material. Jeans were ginormous. Not true sizes. Tops were all small even though I ordered xxl
Donated the clothes.
Very upsetting.
Return process was terrible, very unfriendly. It was like I was being forced to take the 15% cas refund. Some of the clothes I purchased were fantastic but some ran extremely small.
I'm happy with my purchases. Sometimes the fabrics are disappointing & the time to receive them is long.
Shipping took a little longer than hoped for. Not a big fan of the fabrics, even though I knew what they were when I ordered, I wanted to try because of the prices.
Won't buy anything else. Took way too long to get here and quality was poor
First time buyer. Hope sizes are true. Can't wait to get item.
The good items are very good and a very good value. Unfortunately, there's a lot of misleading advertising--as to fabric. Frustrating to have to scrutinize every entry of interest for fabric type--and still to get incorrect or misleading info. There are numerous items described as "100% cotton" or "cotton and linen" or "linen", but then to see "Cotton and Polyester" in the small print further down in the description. Several times now, I've ordered an item described as "100% cotton" but the received item is labeled either all or mostly polyester. Another caution: you must check the sizing on every item before ordering. There is no uniform sizing.
Very uneven experience. Some products are excellent. But there is very unreliable product information--especially as to fabric and fibre content. Items advertised as "cotton", even "100% cotton" turn out to be 100% polyester or cotton-polyester blend, heavy on the polyester. You should take more care.
Frustrating to have to keep searching for fabric type, and to see numerous items described as "100% cotton", but to also see "Cotton and Polyester" on another line in the description.
I like the "Buy Now" feature. Not pleased with how hard it is to look at "like items". It's frustrating to have to sift through scores of images of clothes not at all like my (last or current) selection.
Very nice clothes (as pictured), and good colors. But sizing changes with each item--important to check on each one.
The clothes were true to the picture and true to the size. I was very satisfied and would order again.
It was great to browse through all the different styles and find some unique pieces.
I was very happy with the quality of the pieces I ordered. The prints were beautiful, the fabric was soft and the fit was perfect.
Ads everywhere! So many choices and great prices. If they don't fit, its because I didn't watch the manufacturer. They all don't go by the same size. Too big or too small! Too much trouble to return from where I live.
Trying to pay the Outlet order with a credit card is ridicules. Check it out.
The fabric is cheap, the fit is terrible. I've been disappointed in ordering from Facebook ads before but because of the high ratings here, I thought this company would be better. I'm not sure who wrote those high reviews but it wasn't a USA consumer. I included photos of what I ordered vs what was sent and illegible instructions for how to return the items. (My order came in 2 packages and both were illegible)
We are deeply sorry that you are not satisfied with our product and service. You can follow the below steps to submit your return request on our website.
How to Make Your Return:
Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select th reason for your return or describe the issue accordingly.
After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.
Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I spent $130 with your company and find out when I wanted to return everything that the return charges were unbelievably high or I could take 15% of $130. I'll donate the cheaply made clothes before I do either of the above.
I was displeased that the process for refund was so complicated. Other sites allow returns and they pay the postage.
The product is cheaply produced I was charged for something I didn't even order and having trouble returning because the order number is wrong and not mine.
Several months and I still don't even have my full order, but they have my money.
Think twice before ordering anything. Save your money and aggravation.
We can not locate your order with the number HBLC01149338. Could you tell us the email address so that we can find the order and help?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
What they advertise IS NOT what you get if you live in the USA. I carefully measured myself and took time to review their size charts. I am typically XL. But to be absolutely sure I went up one size. Not one of the 3 loose blouses I bought fit. When chatting with their customer Service Rep, I was told, and I quote: "Aurora 10:49:56 am The size chart is made according to the garments size rather than body size" Now how are you to know that size without the garment? They offered me a refund of about $8.00 on my $51.00 order. Outrageous, not to mentioned that they wouldn't give an estimate on charges to return which I am responsible for. READ their conditions before ordering, that's what they told me after the fact. And, Buyer Beware. Never again!
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
There were a number of clothes I would have ordered, however high shipping costs and cheap materials like viscose or polyester detract from the motivation to buy. You've sacrificed quality for price.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!


Thank you for your feedback and sorry for the inconvenience. We have replied to you via email but did not get your response.
We are waiting for your confirmation regarding your return.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!