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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Michigan
1 review
0 helpful votes
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Not the qualiy I expected.
September 21, 2022

The products sizing seems off and the quality is not very good.

Date of experience: September 21, 2022
Pennsylvania
1 review
0 helpful votes
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Return Policy
October 21, 2022
Updated review

Sizes were not comparable to US sizes. After ordering found out they were being shipped from China.The return policy stunk. I was informed the postage would be so high that it was better to keep the items and they would refund me 25%. Learned a lesson here.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. Sorry to tell you that we do not do standard size. The size of items from different styles varies. We recommend you check the detailed measurements in the size chart when shopping. You can compare the measurements with the clothes you usually wear. Hope this will help.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


Great found what I wanted
July 24, 2022
Previous review

Great found what I wanted

Date of experience: July 24, 2022
Florida
2 reviews
0 helpful votes
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Fabulous
September 21, 2022

Everything I have ordered from NORACORA was "fabulous"! Great material, perfect sizing, and delivery was quick. I will continue to purchase from NORACORA, for myself, as well as for gifts. Oh, and the price, for the quality of products, is very reasonable~

Date of experience: September 20, 2022
Oklahoma
1 review
0 helpful votes
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I liked the item
September 20, 2022
Updated review

I liked the shoes that I purchased for my sister's birthday and they came about a week before. However as much as I like the shoes, which are true to size and look exactly like the picture... I had a hard time trying to track my item on my own without the help of customer service each time. Also my item showed it was in my city and the next day it was 30 miles away as if was being sent back. This is the only problem I had and I wish you would make it easier to track.

Date of experience: September 20, 2022

I just had a bit of trouble checking out
August 21, 2022
Previous review

I just had a bit of trouble checking out

Date of experience: August 21, 2022
North Carolina
1 review
0 helpful votes
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Please take a tip from Amazon returns
October 20, 2022

I found searching for items cumbersome and returns are a nightmare

Date of experience: September 20, 2022
New Hampshire
1 review
0 helpful votes
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Women's jersey
September 20, 2022

So far easy, shipment is a little pricey. But lots to choose from, not so happy with the material of this jersey.

Date of experience: September 20, 2022
California
1 review
0 helpful votes
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Buyer Beware
October 20, 2022

Beware if you decide to purchase and you're unsatisfied, you must return items to China. Save your money- Go to Amazon.

Date of experience: September 20, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

Florida
1 review
0 helpful votes
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Product Review
September 20, 2022

The items I ordered were greatest! I do find myself doing a lot of looking before I can find items I really like in my size.

Date of experience: September 20, 2022
Pennsylvania
1 review
0 helpful votes
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Customer Service
October 20, 2022
Updated review

I ordered several items. A few were not what I expected - material and fit. I wanted to return them. Customer service reached out to me and offered a satisfactory solution. I greatly appreciate their quick response to my dilemma. The other items are just as lovely as they appear online.

Date of experience: September 20, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. Sorry to tell you that the address on the received package is not our return address, it is only a hub of the shipping company.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


So far so good
August 12, 2022
Previous review

So far so good.

Date of experience: August 11, 2022
Massachusetts
1 review
0 helpful votes
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Shipping a little high priced
September 20, 2022
Updated review

Looks like nice things 1st time ordering from company

Date of experience: September 19, 2022

Looks like nice things
August 21, 2022
Previous review

Looks like nice things

Date of experience: August 20, 2022
Connecticut
1 review
0 helpful votes
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I am very happy with my choices.
September 20, 2022

Ordering was easy. Delivery time was reasonable. Sizes were true.

Date of experience: September 19, 2022
Florida
1 review
0 helpful votes
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Good buiness
October 19, 2022
Updated review

Good seller, nice variety of clothing. Prices very reasonable. Easy to shop there. Have received many compliments on the dresses i have purchased from this company.

Date of experience: September 19, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback.

Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Regarding the delivery time, you can learn more about our shipping policy here https://noracora.com/information/shipping-delivery

We`ll keep improving our products, delivery and service.If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


The shopping here is easy and the fashions very nice...
September 20, 2022
Previous review

The shopping here is easy and the fashions very nice but; i don't care for the shipping rates. They seem a little steep! That might change my mind about shopping at Noracora. Sorry.

Date of experience: August 20, 2022
New York
1 review
0 helpful votes
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DO NOT ORDER FROM NORACORA'S
October 19, 2022
Updated review

Unless you want to wait a long time for your order to be delivered AND you want to pay a very large cost in return shipping. It is NOT obvious when ordered shipping and returns are from China. For ~$150 USD order cost to return was $75. Sure Noracora offered a $35 credit, so now I am in the hole for $120 w a bunch of dresses that do not fit.

Sizing is much smaller than standard USA sizing.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 19, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Easy ordering
July 27, 2022
Previous review

Easy ordering

Date of experience: July 27, 2022
South Carolina
1 review
0 helpful votes
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Great but sometimes very slow in getting.
September 19, 2022
Updated review

GREAT! So far the clothes are true to fit. I'm loving them

Date of experience: September 19, 2022

Shopping is easy and great!
August 20, 2022
Previous review

Shopping is easy and great! I have ordered a number of times and am very please with my clothes.

Date of experience: August 20, 2022
Canada
1 review
0 helpful votes
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Very good quality products
September 19, 2022

I ordered on line, although payment was made prior to receiving, I received the product in a very good time frame. The product was exactly as I ordered

Date of experience: September 19, 2022
Iowa
1 review
0 helpful votes
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Winters coming
September 19, 2022

User friendly
Called customer service about the order and they were very nice.

Date of experience: September 19, 2022
New Mexico
1 review
0 helpful votes
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Easy, quick experience.
September 19, 2022

My shopping experience was incredibly easy to complete.

Date of experience: September 18, 2022
California
1 review
0 helpful votes
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Very easy to find what I was looking for and would certainly use again in the future.

Date of experience: September 18, 2022
Arkansas
1 review
0 helpful votes
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Great Buys
September 18, 2022

I was very happy to receive my order from NoraCora. I loved the wine red color on my dress that hangs around my shoulders. Awesome buy and very satisfied.

Date of experience: September 18, 2022
Michigan
1 review
0 helpful votes
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Products
October 18, 2022

I checked reviews outside of noracora - I was seeing 4+ Tried for weeks to get a return label, I did not receive. I took the 40% refund then gave most items away. Sizes are off, fabric was terrible. I don't recommend

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For good willing, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!