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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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California
1 review
0 helpful votes
Follow Cookie K.
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The website suggests quality, fashionable items. I ordered some items all of which are cheap in quality and do not look remotely like the photos on the website. When I tried to return them, I was told that the return center was in China, that it would cost me (the customer) too much to return them, and that it would take a long time. Noracora offered me 15% of the original cost of the items instead of returning them. When I declined, the company then offered me 25% of the original cost of the items. I declined again. I wanted a full refund. I am stuck with poor quality items and a loss of around $90.00. This is an awful company. Stay away!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Minnesota
1 review
0 helpful votes
Follow AnneMarie K.
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NoraCora is one big scam. Over 1 month and no merchandise. Contact them through email because can't find a customer service number and get lies upon lies saying package in transit and sending a bogus link to track package. They won't refund my money back. I urge you to submit an Online FBI Fraud report. It's easy to do and the more complaints the increase chances of closing NC down. They are stealing. I should have listen to my sister. She waited 5 weeks and what she received from them smelled so bad and so poor quality, she immediately threw away.

RUN AWAY FROM NORACORA AND NEVER LOOK BACK!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Canada
1 review
1 helpful vote
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Scam
July 14, 2020

I've been waiting for 3 weeks for someone from customer service to get back to me. Money has already been taken from my account almost 200 Canadian and never got a confirmation from them. I believe I've lost my money... teaches me a lesson to never purchase online from this sites. Hopefully someone will get back to me. I'm trying to get money back ( hope the bank will be in my side)

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Ohio
1 review
0 helpful votes
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Deceptive! Beware
July 14, 2020

This company is NOT a boutique. They steal photos of cute and stylish clothing from other websites and make cheap renditions of their own. The clothes do NOT look like the photos. The material is NOT as advertised. The clothing sizes are the only thing I found to be accurate but even though they fit I will not wear them because polyester is too hot to wear in the summer and the clothes are ugly and look nothing like the photos. Total waste of my $. Had I done my homework I would have found that out. And read the reviews. Do any of the good reviews seem legit? They don't make sense. I think this company has people writing their reviews for them (maybe their own employees)? Decide for yourself but be warned that your items will take approximately 1-2 months to arrive from date of order and you will likely be totally disappointed. You can't send the clothes back because they will refuse them. They offer you 20% off to keep the clothes. They will also offer you a greater discount to remove your bad review. Scam, bad business practice... don't get burned like I did!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Minnesota
1 review
1 helpful vote
Follow Kristi S.
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Not only did I have a two month wait to receive my order, when it came it wasn't anything like the picture on the website. I have been trying for over two weeks to return the item. They keep giving me the runaround. There was no invoice with the order, which I found highly unusual. And they say they will give me a refund without an order number. But I never received an invoice! Absolutely the worst business Ever.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We cannot locate your order by the information you provided. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Denmark
1 review
0 helpful votes
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Very happy
June 14, 2020

Very happy with the customer service but mainly with the product. I have never received amazing products and services from an online store. I can't wait, but I'm really excited, thanks!

Date of experience: June 13, 2020
Canada
1 review
0 helpful votes
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I bought the wrong size entirely because of me and sent an email. They have a friendly approach with no problems and nothing was too difficult. Good customer service is very difficult to find, I congratulate everyone in particular the customer service agent who took my case very professionally.

Date of experience: June 13, 2020
Germany
1 review
0 helpful votes
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My first online experience buying a suit for a job conference call. It doesn't fit, but an agent on this page has made the experience great, he will definitely be a happy customer again. Thanks again!

Date of experience: June 13, 2020
Ohio
1 review
0 helpful votes
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Online ordering
July 14, 2020

FYI
If you see anything advertised by Noracora for clothing or products, BEWARE!
They are a ripoff company that has bad reviews. My spouse ordered from them in April and she is still waiting for her items. Had I seen the reviews on them I never would have ordered from them. Weeks later they tell you that one of the items you ordered is now out of stock. However, they still have your money.
STAY AS FAR AS YOU CAN FROM THIS COMPANY!
YOU HAVE BEEN WARNED!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 3 and July 9, did you receive it? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Arizona
1 review
0 helpful votes
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Bull$#*! Sizes
July 14, 2020

Cute cute clothes. But only if they fit. So if you are a size 14, you'll need to order 5XXXXX. Even then the armholes are as big as a cigarette. All these stores are bogus. If they have the same topsthey have the same sizes. Bull$#*! waste of MONEY$$$!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Italy
1 review
0 helpful votes
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So happy!
June 14, 2020

The items were delivered super fast. I was very surprised by the high quality of the fabrics used! The clothes were exactly as described, and the fit was perfect! So happy!

Date of experience: June 13, 2020
California
1 review
0 helpful votes
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BUYER BEWARE
July 14, 2020

BECAUSE OF PAST REVIEWS, I WAS GIVING THEM THE BENEFIT OF THE DOUBT. BIG MISTAKE! I NEVER RECEIVED MY ORDER OF $185.76. THAT I ORDERED IN BEGINNING OF MAY AND NOW HALFWAY THROUGH JUNE IT'S A CHARGE ON MY CREDIT CARD. DON'T BOTHER TRACKING, THEY'LL SAY IT'SON IT'S WAY. IT NEVER GOES ANY FURTHER THAN THAT. TRIED CUSTOMER SERVICE AND E MAIL CAME BACK. DOESN'T EVEN DESERVE 1 STAR
BEST OF LUCK!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Italy
1 review
0 helpful votes
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Great service
June 14, 2020

Great service. Definitely one of the best online clothing stores. And really fast shipping! Great with returns too. The clothes are always of good quality and the girls have always been very nice.

Date of experience: June 13, 2020
GB
1 review
17 helpful votes
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I am more than satisfied with the customer service I received from a lovely girl! She is professional, fast, patient and incredibly attentive to the needs and concerns of clients. What should have been a frustrating exchange for the two of them (returns are never fun), they strived to be an absolute BREEZE thanks to excellence in communication, problem solving and charm. I cannot recommend this boutique higher, she is the epitome of customer service that went well!

Date of experience: June 13, 2020
California
1 review
0 helpful votes
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Awesome
June 14, 2020

The customer service was amazing and very helpful. She helped me fix the problem with my order and went above and beyond. Excellent client service! Thanks for tons girls

Date of experience: June 13, 2020
Georgia
1 review
0 helpful votes
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Beautiful
June 14, 2020

These are one of the most beautiful joggers I have ever bought, they are so good quality that I was lucky to have a pair as they sold out very quickly but OMG they are amazing and super comfy. Super cozy and warm can be dressed up or down, i will definitely buy here again.

Date of experience: June 13, 2020
California
1 review
1 helpful vote
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Scam
July 13, 2020

I guess I should of checked out this company before I placed my order. They have poor customer service they don't listen to what you say to them I sent 10 or more reply's to the emails I send them about an order that was not received by me. They say it was delivered but probably not cause you can't even file a claim with the post office because you don't have their return address. And when you ask them you don't get a reply. How are these people in business? What a way to scam people out of there hard earned money. I guess we live and we learn.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? The order number you replied us is incorrect.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Illinois
1 review
0 helpful votes
Follow J S.
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Do not order from them. My order apparently shipped, but I have not received it after 2 months. The tracking number states that it can not locate the order. Repeatedly have contacted the company and they respond that customer service will contact me in 24-48 hours and I am still waiting for some type of contact from the company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Delaware
1 review
0 helpful votes
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Customer service responds in one day. They tell you to wait, your order has shipped. Summer will be over before this summer wardrobe arrives at this rate! So far no one has actually looked into the problem as far as I can tell.

Date of experience: June 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
0 helpful votes
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Think again!
July 13, 2020

Ordered over 30 days ago. No reply on ordered items. No response, no emails. Scam! BUYER BEWARE! N

Date of experience: June 13, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!