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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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California
1 review
0 helpful votes
Follow FELIPA F.
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Super quick responses back to email! They did not have my size, it is something so they offered to change the size or send me a gift card and they also expressed that they sent my package at no additional charge.

Date of experience: June 20, 2020
Canada
1 review
0 helpful votes
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I was very satisfied with the customer experience I had with this online clothing store. I ordered a floral print long dress, My item was shipped the same day. It's easy to see who prioritizes customers.

Date of experience: June 20, 2020
Georgia
1 review
0 helpful votes
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Amazing
June 21, 2020

Amazing customer service, quick and accurate response to my email to help me solve my problem.
Thank you ladies, it is always a pleasure and the quality of the clothes is always incredible, that's why I always buy here!

Date of experience: June 20, 2020
Georgia
1 review
0 helpful votes
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I loved it!
June 21, 2020

I made a purchase and accidentally selected the wrong size. It was such a simple and uninterrupted process to exchange. Dealing with this boutique on customer service was excellent, it was quick to respond and it also helped me make sure I got the right items. I will definitely be surprised again with a purchase here, I loved it!

Date of experience: June 20, 2020
California
1 review
0 helpful votes
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I cancelled my order and they said they were going to send it anyway. I refused shipment and sent it back. They refused my return and sent it back to me again. I'm sending it back for the second time although they put stickers over the return address so I couldn't send it back. Scam Company with cheap clothes that don't match the pictures. Should be banned from selling in the US.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2020
Jules R. — Noracora Rep
over a year old

Sorry we don`t recommend buyer to refuse the shipment from us. If you need to process your return request, you`d better contact us at [email protected]. We`ll try our best to improve your shopping experience.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Romania
1 review
0 helpful votes
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The best
June 21, 2020

The garments here are of incredible quality and their customer service is unfailing. The customer service girl understood my situation and thanks to her I will buy again with this boutique!

Date of experience: June 20, 2020
Spain
1 review
1 helpful vote
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Positive
June 21, 2020

I asked for a suit and the strap broke when I tried it on. I got in touch with customer service, they helped me quickly and efficiently. They sent me a return label the same day online, and my refund occurred shortly. They were very helpful and totally turned an unfortunate situation into a positive one!

Date of experience: June 20, 2020
California
1 review
0 helpful votes
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The store is amazing, all the clothes are really unique! The quality and price are really great and the customer service is amazing! I would recommend 100%! Love tons for this boutique!

Date of experience: June 20, 2020
GB
1 review
0 helpful votes
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This is the fifth time I have ordered here and I have never been disappointed. The fabric is always of excellent quality and feels great; Delivery is efficient and returns are super easy!

Date of experience: June 20, 2020
Tennessee
1 review
0 helpful votes
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I placed my order online May 4th. Nothing has been received, after several attempts to reach the company. The tracking information states arrived in San Francisco on May 14th. That's all the information received.

I've requested a refund several times.

Please beware of doing business with this company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 15, did you receive it? We also sent you a message to confirm the status of your order. Please check.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

GB
1 review
0 helpful votes
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Happy!
June 21, 2020

I'm in love! I am so happy that the sizes are perfect and the fabric is amazing! I can't wait to buy more! Thank you and thanks to the personalized service of this online boutique!

Date of experience: June 20, 2020
Illinois
1 review
0 helpful votes
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Loved it
June 21, 2020

The quality of my clothes bought here is incredible and the shipping was fast, you did not realize that the size is different because I am generally small, but the one I ordered was too small, even so there was no problem with the shipping.

Date of experience: June 20, 2020
Ohio
1 review
0 helpful votes
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Stay away from this company! Don't waste your money!
Products are not what appears on the website. You will receive a pathetic excuse of an item! Very cheap and not true to the size. It is so much trouble to receive it. And then it is so much trouble to return, so I decided to put it on the garbage.
Stay away!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
2 reviews
0 helpful votes
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Slow service
July 20, 2020

My sister made a big order and after 5 weeks still hasnt fotten her order. She stopped payment today

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2020
North Carolina
1 review
0 helpful votes
Follow Michelle G.
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I ordered a long casual dress that appears to be cotton in the picture on the website. What I received nearly 6 weeks after placing my order was a cheaply made polyester Version of the dress. This whole website is a scam! I am baffled that they are allowed to continue to operate and scam customers.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2020
GB
1 review
0 helpful votes
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LOVE!
June 21, 2020

I have been a loyal buyer with this boutique for years and am constantly impressed not only by the quality of its items, but also by the customer service that is highly recommended and I will constantly shop here! LOVE!

Date of experience: June 19, 2020
GB
1 review
0 helpful votes
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My favorite
June 21, 2020

This is the most incredible online clothing store, my favorite.
The shipping is excellent and the quality of the clothes is absolutely fantastic, definitely satisfied.
The store is easy to navigate and I always find what I'm looking for.
Thank you

Date of experience: June 19, 2020
Georgia
1 review
0 helpful votes
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This online clothing store has wonderful customer service! I had a problem with my order and the wonderful sales agent was very understanding and helpful. I can't thank you enough and I'm so excited to receive my outfits! It has a large selection of chic clothes and vibrant accessories that are perfect for the holidays! I can't wait to use them after the pandemic!

Date of experience: June 19, 2020
Switzerland
1 review
0 helpful votes
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Is amazing!
June 22, 2020

I have bought some clothes here and I love everything from the quality, the material and all the finer details that are included. The girls are always very helpful with any questions you have asked them. They are so kind and caring and always respond fairly quickly. Overall, this boutique is amazing!

Date of experience: June 19, 2020
Switzerland
1 review
0 helpful votes
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Perfect!
June 21, 2020

I loved my first purchase from this store. The size guide helped me choose the perfect fit, and the dress was of a very good quality. I will definitely buy here again!

Date of experience: June 19, 2020