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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Portugal
1 review
0 helpful votes
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Perfect
July 7, 2020

I have been shopping online for more than 10 years and this online store far exceeds everything that exists. The quality of your product is impeccable and customer service is available at your fingertips. True to its size and completely reasonable prices for the quality you get. My only stop, I highly recommend it! Go ahead girls!

Date of experience: July 6, 2020
Ukraine
1 review
0 helpful votes
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Quality clothing
July 7, 2020

They have the most amazing clothing designs and their website is very easy to navigate. I love how fast your shipping is! I really love all her clothes as they are of high quality.

Date of experience: July 6, 2020
California
1 review
7 helpful votes
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Trash
August 5, 2020

After waiting a very long time for this order I was so disappointed. I ordered a pair of cargo pants the material is horrible like umbrella material. The summer dress has seams u done hem coming out and sized for a very small Asian person I ordered an extra large. The top I ordered has a material that is very scratchy not soft at all. After trying to get through to customer service with this I gave up and then also found out you have to return items to China.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2020
California
1 review
0 helpful votes
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This may be a scam
August 5, 2020

Ordered items on May 7. Today July 6, still no delivery. When I call USPS and Pitney Bowes, they tell me the tracking numbers noracora gave me do not exist. Noracora ignores my communication. I am calling my credit card and USPS to get refund and report scam.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Indiana
1 review
0 helpful votes
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Where is my stuff
August 5, 2020

I ordered a nice amount of items, look super cute. Got a shipping notification on June 19. There is a "track your order" option, it doesn't work. I sent numerous emails to the customer service dept. not one response. I am beginning to wonder if it is a scam to get money and never deliver. A few more days and I am contacting the better business bureau.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2020
Jules R. — Noracora Rep
over a year old

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered, hope you`ve received your order.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Mississippi
2 reviews
1 helpful vote
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Please do not be fooled by the pretty pictures of clothing from this company. The merchandise never ships and it's hard to reach someone about it. I ordered some items on May 8,2020 and today is July 5,2020 and I have not received them. I wanted to call the company to speak to someone about it, but was only given email contact information. So I emailed them three times before I received a response. I was told that it takes 3 to 5 business days for my order to process and to be more patient, but its been a month and a half. The order should have been processed and shipped by now. I didn't know the merchandise was coming from China and that's my mistake but the company should say this online when you're placing your order. You only find this out after you've placed the order. I know it takes time for orders to ship from another country because I've ordered from other countries before and they keep you informed on the progress of your order, but not this company. A month had passed before they email me to say anything. They're different and that's why I believe they're a fake. I have already filed a complaint with the FTC (Federal Trade Commission) and I advice anyone who has experienced this type of behavior to do the same.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Greece
1 review
0 helpful votes
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Thanks girls
July 5, 2020

This is a perfect one stop shop to buy clothes on the internet, I am always very happy with every purchase. I can't get enough, super fast delivery, which is the best, thanks girls.

Date of experience: July 5, 2020
Ireland
1 review
0 helpful votes
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5 stars
July 5, 2020

Excellent customer service and even better quality clothing than in the mall stores. I always congratulate myself on what I'm wearing from here as it always feels so good! I recommend girls to wear any day.

Date of experience: July 5, 2020
Italy
1 review
0 helpful votes
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Order my shirts 2 weeks ago and they are here! The fabric is so soft and comfortable that the online size chart is perfect to match your size. Now my new favorite shirts!

Date of experience: July 5, 2020
Luxembourg
1 review
0 helpful votes
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Love love love!
July 5, 2020

Beautiful and sharp website (makes me want to buy everything) but also very easy to search and find exactly what you need. Incredible quality, even faster shipping. Love love love!

Date of experience: July 5, 2020
Japan
1 review
0 helpful votes
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Incredible clothing designs for all tastes. Excellent prices and sales. The quality of the products is excellent. I love new product updates and seasonal discounts. Free shipping and personalized service! It is still an excellent option to buy clothes online!

Date of experience: July 5, 2020
Romania
1 review
0 helpful votes
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This is my casual, cocktail or semi-formal online clothing store!
The size, quality and price are always perfect!
Postage is mega fast; Or if I opt for a pick up at the post office or directly at my house, the staff is always friendly and adapts to all my needs!
I recommend this online store!

Date of experience: July 5, 2020
West Virginia
1 review
0 helpful votes
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Absolutely great!
July 5, 2020

I have been using this online boutique for a long time, I love their clothes and they are always my first and generally the last stop to shop online. There is always something for my style, not only that, the website is easy to use, I always receive what I buy in my online purchases. As I said, they have never failed me, especially with the returns. Absolutely great!

Date of experience: July 5, 2020
France
1 review
0 helpful votes
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Happy customer
July 5, 2020

Buying for the first time and I loved my clothes. I only bought a few basics, but the fabric and quality are amazing. The pants are super comfortable and the tops have such a nice feeling. Such super fast service too, even during these unprecedented times they shipped my order so fast. Thank you for the wonderful service, you will continue to shop in the future. A happy customer!

Date of experience: July 5, 2020
Spain
1 review
0 helpful votes
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Beautiful
July 5, 2020

My new jacket came super fast with a beautiful note. I am so happy with my purchase and the gesture of love you gave thanks for the super fast delivery!

Date of experience: July 5, 2020
California
1 review
0 helpful votes
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Poor, Everything!
August 4, 2020

1st & last time customer! Delivery took 1 mos customer service is A. I. & clothing FRUMPY.! Photos are super misleading & I would have NEVER
Have bought any of the 4 items had I actually seen & felt fabric quality! This line is for older women who love poly blends & adult Geranimals!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Georgia
1 review
0 helpful votes
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My dress that I bought here can be used for all kinds of occasions! Informal, formal or office! Unique and different, it is not only a normal dress, it is super comfortable and easy to wear.

Date of experience: July 5, 2020
Minnesota
1 review
0 helpful votes
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I placed an order April 30,2020. Today is July 5,2020. I haven't received anything. I've sent numerous emails and they keep replying..."Please wait a few more days"! Blaming Covid-10 and customs. I too have demanded my money back. They charged my card immediately, now I want my money immediately! DON'T ORDER ANYTHING FROM NORACORA IT'S A SCAM. I didn't know they were in China. I wouldn't have placed that order if I had known their location.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
1 helpful vote
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COVID or NOT...
August 4, 2020

Terrible, terrible delivery. I ordered items on May 17,2020 and it's July 4,2020 and I'm still waiting for the items. The website says 10- 21 days for delivery. When I sent an inquiry email on day 25, they said due to COVID expect another 10- 21 days added. Almost 50 days after the order... still waiting. Don't order from this site if you ever want to receive your shopping items. To Noracora, don't advertise a delivery time that you can't adhere to -COVID or NOT!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2020
Jules R. — Noracora Rep
over a year old

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order is still on its way, we`ve sent you order tracking information by email. Please check.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

GB
1 review
0 helpful votes
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Precious unique clothes in the online catalog. The top and bottom of my blouse have a great fit. It ships instantly and is sometimes in my home in a few weeks. New accessories are also often added.

Date of experience: July 4, 2020