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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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I enjoy this clothing website. It is easy to navigate and the purchases have been of good quality and have been received in the estimated estimated times. There is a wide range of designs to choose from.
I ordered on May 16th, it is July 26th still have not received, I have contacted the company more than once, they place tracking the package on the buyer
Excellent place to buy clothes, I love the options available. This is my second linen skirt that was ordered on this site, I just love it, excellent fabric, excellent value for money.
I have bought some items here now and my experience is excellent so far. You get great bargains as long as you don't mind waiting a bit. You can check your order so you always know it is progressing. You can even, as I have, contact customer service to cancel an order if necessary and they will get back to you very quickly and arrange for a refund without hesitation. The dresses so far have been exactly as described and the quality has not disappointed.
Always a great experience shopping with this boutique! They have excellent clothes that are delivered within the time period that they declare. Rarely have I had a reason to return something, but if I have had to, they have also been very easy to handle. I love how they take care of their clients!
Items did not fit, asked to return, Noracora says return in to Guanzou China, and will be expensive and include customs cost, so better to just accept 15% return and keep the clothes. The items were shipped to me from 216 Harris St., South San Francisco. Would any LEGITIMATE online clothing vendor have their return site for items bought in the United States, in China during a pandemic?
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I couldn't even tell you what fabric 4 tops and 1 dress were made from, but I'd liken the material to a cheap parachute, shiny and thin... don't get near a flame with these clothes on. The photo in front of a window tries to show how thin it is- that's 2 layers of cloth. There are no tags inside with laundry instructions or material or country of origin. There were clumps of dangling threads hanging off. The shape and sizing were giant... I'm a petite medium and I could fit 3 of me in the medium dress. It took 2 months to get the order after an email inquiry questioning where it was. Returns are at the customers shipping cost to Guangzhou, China OR accept a 15% return on the total of your order. The return email says you have 7 days to decide, I was given an automatic 15% credit. I do not recommend this company.
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Takes a month to get delivery. My order was the wrong size in the package.To return I MUST PAY the shipping cost to CHINA (Cost $80). They offered 15% refund on $14 dress (that's $2.50!) - a LOSS, but to pay shipping to CHINA - A HUGE LOSS because THEY sent the wrong size.
THEY SHOULD BE CLEAR UP FRONT that they are in CHINA. Their website shows their address is in the UK
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
So far I have been very happy with all the clothing delivery customer service and it is good that I can use the internet so easily! So far all my orders have been of good quality
I ordered two pairs of sneakers a couple of weeks ago and they arrived on time. He kept me informed of the progress of the shipment through messages to emails. Shoes are as advertised. Very happy!
High quality shirts. Extremely reasonable price. Extremely fast delivery. They delivered it to me at my house. Everything of great quality. Happily, but from them, again and I would recommend them.
Good t-shirt declared on this site at a very reasonable price with fast shipping, used during the last 6/7 months I never had any problem or dissatisfaction, customer service is also amazing!
Super easy to make purchases on mobile devices. I always end up shopping online at my lunch break. Always able to find what I want easily. Wide variety of clothing. Great prices.
Always happy with the range of clothing and 100% happy with the quality of the products received.
Placed an order on 05-29-2020 for multiple items; received one and still waiting on 6 other items on 07-25-2020! Went on their website and can't locate a phone number to call! You can fill out an online "customer service " (I use that term loosely) to contact them. I did this on 07-19-2020, and received an automatic reply that a customer service representative will contact me within 48 hours. Nothing! If they did call, they didn't leave a message. I'm out almost $150, summer is more than halfway done, and items I wanted for the season, aren't here! I tried shopping online during the pandemic and got ripped off!
DON'T ORDER FROM THIS COMPANY!
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 28, did you receive it?
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
My sweater arrived on time and was at a great price, I bought 2 for ourselves and one for my daughter.
Easy to use and configure and works as a gift, it is beautiful and the sizes are suitable.
Have admired many items on this site. Great representation. The one item I received was pretty tacky. Design was printed on fabric (not embroidered as appeared) and fabric was cheap synthetic. Very disappointing
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I spent over a hundred dollars on what I thought were well made adorable clothes. When they arrived TWO MONTHS LATER, they were NOTHING like the picture, made of the CHEAPEST fabric, NO TAGS ON ANY ITEMS, and honestly, there is no shape pattern to these clothes, they look like a kindergarten child made them! I am furious with CHINA and how they continue to treat us like this. Also I received two pairs of tan colored pants in completely different sizes that I didn't order! One pair looks like kids clothes and the other is for a tall person. The only item that looks like I could possible wear is the orange tank top which again looks nothing like the pics online. I will continue to spread the word of this company and will never ever support CHINA if I can help it! ANY other country is better than CHINA MADE! They should be ashamed!
I contacted them VIA the email they had on the receipt, a couple days later they responded saying they would give me a 10% refund if I would just keep the items! Are you kidding me! Otherwise I have to personally pay the shipping costs to CHINA and they won't tell you if they received them or not.
The Better Business Bureau should have shut them down a long time ago!
We`re sorry that you`re not satisfied with your purchase and thank you for your sincere feedback. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
After waiting 9 weeks for my top to arrive, I was very disappointed in the color. I was looking forward to the beautiful blue I saw online, but received a very light, almost gray shirt. I tried it on, even though the events I bought it for were long over, and it was WAY too tight. But the weird thing was, the sleeves and arm holes were ok.It's like they have never seen someone my size. I will take this to a thrift store ASAP, since it costs even more to send it back than I paid in the first place. However, I expect this shirt to be a big disappointment for as long as it exists. Anyone it fits will have giant, oversized and baggy sleeves. Hard pass!
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I have been buying products online here since 2018. They have a variety of clothing and items that you can only buy abroad or online. It is very convenient to buy on this website. I am also very happy with their customer service team as they are easy to contact and very efficient. I am happy with the quality of the products I have purchased.
I have already used it several times and the shipment always arrives within 14 days. All my order arrives, without fail! The best online clothing shopping site I've ever used
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on August 1. Hope you`ve received the parcel.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.