On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Large online store, with impressive clothing, has a large selection of clothing for casual and evening wear. I like the convenience of being able to browse and shop online.
Placed order 6/15 and it arrived, piecemeal on 7/31! Tried cancelling on several occasions - no go. Seller provided "tracking" - apparently ships on a slow boat from China, then does not get delivered to USPS for weeks after it arrives in US. Buyer has to pay for shipping returns. To China I guess. Quality fair - as expected for inexpensive price(haven't tried washing yet). Some of the size guidelines accurate, others way off. Colors are as they appear on website, quite nice.
I love the options of being able to buy online. Good website. I like having a bookmarks page so I can plan my wardrobe. I love him dresses especially.
The personal is very nice and servicial. I never had a problem returning any item on credit.
I have been trying to exchange a dress for a smaller size for a number of weeks. I get their automated email that they received my email, but no one from the company ever gets back to me.
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
It's a scam - No 800 #. The email comes from an ESL employee in China(always a canned response). No refunds. It's been 2 months and TWENTY emails(including threat of legal action), Still don't have the order. They advertise VERY aggressively. PLEASE PLEASE PLEASE DO NOT order from this fraudulent company. Someone else just wrote to US should shut them down. I totally agree. All should report them to the FTC as I did.
IT'S A SCAM!
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Shopping at home has never been so easy! I find this website very easy to navigate and order clothes. Payment is simple, excellent communication with orders and delivery is fast. Great prices will bring me again too!
My recent purchases here are amazing, my skirt size was perfect and the quality is excellent, delivery was fast, I have never been disappointed in the clothes I buy. The online process is very easy to use and the sizing guide is very helpful.
I have been a buyer of this online store for a long time and I can emphasize that they offer quality clothes with excellent customer service. Wide selection to accommodate trends and sizes. Keep up the good work!
Always very happy with the quality, and if I'm not sure I write to the staff who do their best to answer my questions and they are very friendly. I would love for them to be delivered to my home, but I understand that in a pandemic the shipments are a little more difficult, for now I picked up my last order at the post office in my city.
I love how the clothes of this online boutique fit me. I cannot complain about the service, the quality and the current fashion. I love the fact that I can get things on the website without leaving my home. Please keep your clothes and shoes great as before!
Here's something for all the girls. No matter what shape, size, or design, there will always be something to make you feel like a million bucks. In addition to that, the clothing range is extremely attractive and has a wide variety for all tastes.
I have bought clothes here for years online, because there are no stores near where I live. The size is true, the colors are accurate and the products of good quality. The offers they make are excellent, and the service is also excellent. I love their catalogs and I enjoy the specials even more.
I have always found that the operators of this online boutique are very helpful and friendly. I have always found that the clothes are mostly better than I expected. I also love accessories like jewelry or earrings.
I bought two dresses here, it was amazing and flattering. They arrived very early. Buy easily. Great service from the girls, highly recommended from me. Thanks team!
Very fast and super helpful response, I would not hesitate to buy them again! They helped me even though it was outside their usual policy. This online boutique is great!
The clothing does not arrive in a timely way. Quality of fabric is poor. Sizing is all over the board. When you go to return something there is nothing fast about it (like they claim in the return section), they drag out your receiving a refund approval, then you find out you have to return to China! They suggest that you take a 15% refund to not return and use it to 'to change the size of cloth' for sizing issues.
It is ridiculous!
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
DELIVERY: I ordered some clothes on June 8th. They arrived July 29th. Repeated emails to their customer service department provided no update other than "track your package". The package tracking showed no information other than they were waiting. QUALITY: I ordered a shirt with a VW bus image on it. It arrived and was actually an Iron On Sticker! I could print that on my home printer but choose not to as they can't be ironed and they peal off after the first washing. NEVER ORDERING FROM THEM AGAIN. SAVE YOUR TIME AND MONEY.
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The folks at Noracora have been responsive to my complaint here, and the company is doing the right thing in terms of customer service. I appreciate it. I hope that others have a good experience with purchasing from them.
I ordered two very cute-looking dresses back in late April. One finally arrived after about 6-7 weeks, and I was very disappointed in the quality. The item had said "cotton" but in fact it was nylon or nylon mix, exactly the type of material decorative flags are made from. I couldn't wear it and have ended up cutting it up to make masks out of.
The other dress finally arrived today, and it's a similar issue. Again, claims to be "cotton & polyester" but feels more like nylon or possibly nylon-rayon mix. However, it's not as stiff and "flag-like" as the first dress, so I'm going to give it a try. I will not, however, ever purchase from Noracora again.
Below was my original review.:
But since I then I have been receiving communications with a real person who seems to care about my order and the money I spent which I appreciate so I am updating my review because of improved customer service. Although I still haven't received my items due to problems in the parcel service end, I no longer believe Nora Cora is a scam. It's only fair to revise the review.
Items I ordered on 6/8 never received. Customer service contacted 3xs by email( no phone number available) received same irrelevant responses out how to track item. I was tracking item. No info found after July 5. Now all items are "out of stock" so now I don't have my money and I don't have any of the items. And no one to talk to about it.
Do not buy from this site!
Original review:
Items ordered on 6/8 never received. Customer service contacted 3xs by email( no phone number available) received same irrelevant responses out how to track item. I was tracking item. No info found after July 5. Now all items are "out of stock" so now I don't have my money and I don't have any of the items. And no one to talk to about it.
Do not buy from this site!
Every time I order online here, I feel like a queen with how easy it is to navigate, team communication, and last but not least, the free shipping that arrives in a few days. Thank you very much for having excellent customer service and quality clothing.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.