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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Michigan
1 review
0 helpful votes
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Worst service ever
September 2, 2020

I don't know who gives you glowing reviews, must be friends and relatives and I don't know where you get a 3.5, RATING. Thre one I saw was 80% negative. I wish I had checked before I ordered. I ordered on June 2. It is August 2 and I still don't have my order. Now I read in my tracking report that the itrems are out of stock and I need to reorder. I will be contacting a consumer assistance agency. In the mean time, DO NOT ORDER FROM THIS COMPANY. IT IS THE WORST SERVICE I HAVE RECEIVED IN MY 80 YEARS

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 7 and August 3, didn`t you receive the parcels? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

GB
1 review
0 helpful votes
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Special offers
August 3, 2020

I usually buy clothes here when they have special offers. It's easy to shop online 24 hours a day, 7 days a week, and the return policy makes it a risk free transaction. Checking reviews is usually a very good way to find out the fit and quality.

Date of experience: August 2, 2020
California
1 review
0 helpful votes
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This Company is a Scam! Its from China, Takes way too long to receive. Then when I finally get it 2 separate orders(I place the order together) 1 month later the other arrived from another location. Turns out try to return these they tell you how much it cost to return to China so best to keep it and they will refund me 15%. No way I want all my money and return this or throw this in the trash. Yes, Trash I would not even donate these that is how nasty this fabric feels. Not safe to put on the body or the smell of the fabric. So bad! I feel ripped off from China! I did not know it was China when I ordered this or I would not of placed the order. Super cute clothes on the models but do not believe the photos they are not what you get. You get JUNK!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Colorado
1 review
0 helpful votes
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This is my favorite place to buy clothes and accessories, the quality and variety are amazing! The stores are large and full of variety, the great designs and the staff are helpful. I also love receiving catalogs so I can see what's new!

Date of experience: August 2, 2020
Canada
1 review
0 helpful votes
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Easy shopping
August 2, 2020

I love that they usually have something I would like to buy. Very easy to do and happy with my purchases. I have recommended it to my friends after they have commented on something that I am wearing since they like it.

Date of experience: August 2, 2020
Kansas
1 review
0 helpful votes
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Poor return policy
September 1, 2020

If you purchase something from Noracora make sure it fits. The return policy is not fast and easy as advertised. What they forget to mention is the return address is in China and can cost more than the item itself. My purchase price was $33 and to return in their envelope would have cost me over $53. They offered me 15% in lieu of returning it. Eventually I was able to get 40%(a little over $9) but I am out the rest of my money and have an item I cannot wear. So be very careful. One good thing - they were good at responding to my emails within 48 hours as advertised.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. The order number which you provided is incorrect.

Please reply our message to provide us your correct order information. Or you can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
0 helpful votes
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I have shopped here for years. I love their clothes and accessories. I recommend this to anyone, as I always find their clothes of great quality. I have a closet full of clothes from this boutique that I really use!

Date of experience: August 2, 2020
Delaware
1 review
0 helpful votes
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Awful awful AWFULLY AWFUL
September 1, 2020

I ordered in the end of April and still not received the goods! I have done everything except to fly to China!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 21 and August 6, hope you`ve received it. We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Switzerland
1 review
46 helpful votes
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Always friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.

Date of experience: August 2, 2020
Texas
1 review
0 helpful votes
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I ordered 3 tops in 2 sizes larger than I normally wear, based on other reviews. 2 were still too small, 1 was too large. [The size charts online refer to measurements of each item, NOT your body measurements, so they're all different and nearly accurate.] The shoes were at least a full size smaller than normal. The prints on 2 tops were somewhat different from those shown online and 1 top was styled differently - simple extension sleeves instead of set-in. Too expensive to return to China, lesson learned. Took over 2months to arrive; would likely take as long for a refund if I returned it all. Still get 2 stars cuz I love the style and general looks of their merchandise, and would buy again if only I could try on everything first!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Florida
1 review
25 helpful votes
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Company misrepresents products with photos online of another mfg goods. Fraudulently claims goods arrive in 8 to 10 business days and it took 3 months. When they arrived order was incorrect, products not remotely like the photos and were of very cheap fabric and quality not worth turning into rags to wipe a floor. Return policy is deceptive. They require you to return goods to China and then will issue a refund. Here is the final "got you". If the order is incorrect or goods damaged they can claim you never sent the original shipment back and keep your money and you are out the very expensive shipping price. They also are filling sites like these with fake reviews that are glowing and completely inaccurate to balance bad reviews. All around frauds and deceptive business. DO NOT USE!

Update: After submitting this review, the company contacted me stating they would offer a full refund without shipping of the merchandise. If this is honored as proposed I will update this review. Additional review to follow.

Follow up: Additional contact from company representative requested I remove this review in turn for full refund. Still awaiting credit refund.

Date of experience: August 1, 2020
Canada
1 review
0 helpful votes
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Easy to get hooked
August 2, 2020

An easy and convenient way to shop online with a wide variety of clothing, shoes and accessories that are often different from those found in its shopping malls. Great colors, good value particularly at the time of purchase.

Date of experience: August 1, 2020
GB
1 review
0 helpful votes
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I loved my clothes
August 2, 2020

Quality, excellent personal experience, offers an easy return service you didn't need. A very happy and happy customer who definitely used this boutique as a favorite page

Date of experience: August 1, 2020
GB
1 review
0 helpful votes
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I have always been happy here. Clothes quality and prompt delivery. You first started using it when you were at home with babies, making it a great way to shop. Babies are 23 and 25, but I still shop with this boutique!

Date of experience: August 1, 2020
Colorado
1 review
0 helpful votes
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Favorite store
August 2, 2020

So easy to buy here, and returning is not a problem, just deciding between the wide range of clothing is the most difficult part. I can't rate them highly enough. Prices are also great.

Date of experience: August 1, 2020
Canada
1 review
0 helpful votes
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This boutique makes it easy to shop for clothes and accessories to look good by shopping online. Quality with guarantee of exchange or money back of any purchase that is not to your liking.

Date of experience: August 1, 2020
New York
1 review
0 helpful votes
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Easy shopping!
August 2, 2020

I have ordered many times here over the years, I love looking at clothing designs and ordering. I love receiving clothes in the mail. Easy to use service, I have received my orders without problems.

Date of experience: August 1, 2020
Canada
1 review
0 helpful votes
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It's just that!
August 2, 2020

I have been an online shopper since this boutique started the online experience. Buying online is a great way to choose the item you want from the large online catalog. First choose your garment, color, refer to the size chart, fill out the order form, where you want it delivered, at your home or at a nearby Woolworths. If you are not satisfied with your choice, be it the wrong size or color, you can return the garment for credit or you can replace it with the appropriate size or color.

Date of experience: August 1, 2020
Illinois
2 reviews
0 helpful votes
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I have numerous problems with this order, namely 1/2 of it is still missing & I wanted for a trip in July. Everytime I email the company to request 1/2 a refund, I get told someone will contact me within 48 hrs. You guessed no contact! So I email again still no refund. They took the money out right away. Why cant they replace it as easily?

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2020
Texas
1 review
0 helpful votes
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I made a mistake in my home address when registering here. My first order did not arrive, so I checked and modified the address online, then used the online chat service to see what could be done. They offered me replacement items or a refund, but I really wanted the dresses I had ordered since I was going on vacation soon. Customer Service contacted the local courier service and my package was still in the warehouse. Arrangements were made to redeliver, and I got my dresses the next day. I am a very happy customer.

Date of experience: August 1, 2020