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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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This is the best of online shopping, buy in times of pandemic believing that it would never come, on the contrary, I got good quality in my dress and a fast service with an easy to follow process. The page is updated frequently and is also easy to read.
I suppose they will just change their name (again) when they continue to get negative feedback~took over 2 months on a very SLOW BOAT FROM CHINA from order to delivery~was delivered (finally) when I was on vacation and having my mail held, thus they claimed the 15-day return had passed~even though situation was explained (with a copy of my mail hold) they refused BOTH REFUND OR EXCHANGE-super-lousy policy, don't do it! Stuff looks super-cute on the size 0 model, but in reality its made cheap and flimsy and nothing fits as expected!
After I posted a bad review and complaints on sitejabber.com, Noracora did contact me and offer me a full refund, without even having to send the stuff back. I guess that's fair. Just wish it hadn't escalated to that point. But, I consider this an effort on their part.
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you, we`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The clothes look really cute online. On 7/2/20 I ordered three items. On 8/4, I received two of the items. I had ordered the same size on both shirts taking into consideration the measurements listed for the garments. One is slightly big and the other is super small. And, the too-small item looks like the stripes are woven in online - WRONG - it is printed on the shirt. Very low quality look. The third item is still processing. I e-mailed to get return information (their website does not include instructions) on 8/4. I included all the details, what I wanted-- return for credit the garment that was too small and cancel the third item that is still processing over a month later. Two days later I get a very generic form-ish email asking me to send them the information in a different format. The e-mail was a reply to what I sent already! I don't know if they are overwhelmed or there is a language barrier. Whatever the reason, I will never order from them again and I recommend you avoid ordering from Noracora at all cost. Oh, and btw, when I typed in the return address on the package in google, i found the lovely BBB Rating. The positive ratings on here are probably plants from the company.
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I have had my comfy leather jacket on this website for some years. It is like new, which is a great color to mix with any of my clothes. I can wear it with black pants or go casual with jeans. I always get feedback when I wear it and it's a timeless piece. I also wear the many dresses bought here!
Always great shopping and their staff are great and always help no matter what you need. I would recommend this online boutique to anyone. Keep up the great work and keep on giving great products
I have been a customer here for 3 years. The staff is friendly, efficient, orders or returns are made quickly
I love the products, I would recommend the company to other girls.
The excitement increases as my order arrives. The website is folded with many beloved picks tagged and then reality sets in upon receiving the clothes! I love this boutique!
Great service, good quality clothes and different styles and colors. Always new styles and European styles that are always a little different! A great return service that's easy for everyone!
I love buying clothes here! This may seem like a cliché, but it's true, I feel like a girl in a candy store, so much to choose from, great current fashions, beautiful colors and fabrics, and really great quality, and these clothes are made to last. I still have a pair of jeans from 2 years ago bought from this website! I really like them because they fit me perfectly. Good prices, great deals It's a fabulous internet experience!
I have found that most of the clothing I have purchased here over the years has been true to size, color, with the exception of one shirt, which has been returned and given a refund or replacement, with no issues.
Don't order from this site unless you want to wait weeks or months for your order. And don't expect any level of customer service. I have been trying to get a response from their "customer service" for over a week. I have sent 5 or 6 emails to them and received 0 help. Good luck if you make the same mistake I made by ordering from this site.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on August 15, hope you`ve received your order. We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
High quality clothing along with a wide range of designs and fashion houses save time at the touch of a keyboard. Always true to size, however, sometimes color is not exactly as it appears, however refunds are quick as are changes. I highly recommend this boutique.
Over the years I have bought many products from this online boutique and I have always been happy with them. Often, items arrive earlier than expected. Living in the country means that we have limited stores, so it is great to have options and more online.
The service of this online clothing page is excellent. Each email is friendly, helpful, patient, and informed.
I will always buy clothes from the website. It is better than shopping on the street every time!
After 10 weeks my order finally arrived. Even when the garment said "cotton" it was clearly polyester. Not a single item was wearable. Cheap polyester garbage! I didn't want to throw good money after bad ($60.00 to ship items back to China), so I took the package (5 dresses) and gave it to Good Will. Nora Cora offered to reimburse 10% of the cost. Never again!
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I would give them a '0' star rating if I could. The quality is beyond horrible. Items received did not even come close to the description or picture of the product. If you order something, do not expect the size, color, material or anything to be what you see or expect. When we tried to return they said we were past the 15 day window of their return policy and did not care about anything else. I think they count on this and take advantage of sending out garbage. If you want to throw your money away on something you will never wear - this is the place for you.
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
Please note items can only be returned within certain date, here is our return policy: https :// noracora. Com/information/Return%20Policy. Expired return request is not acceptable.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The best online clothing purchases in general! I hate shopping, so I love browsing online. Good quality, variety, style and service. Over the years of shopping online, the only time I was disappointed with the return and refund was so quick and easy.
Great service once again! I ordered my skirt to find it out of stock, but they left my order in the background and I received it once they got stock. I thought they had forgotten, they informed me that he was exhausted. They did not charge me until the goods were delivered. Fantastic service, always get great reviews
I have been a repeat customer for many years, most of my wardrobe is purchased here.It is quality, convenience and friendliness in a package, the page is excellent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.