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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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NL
1 review
0 helpful votes
Follow NEHUEN L.
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Thanks!
August 9, 2020

I can say that it was a great purchase on this website! It arrived almost as fast as promised, in general it is a very nice top! Fits my bust as expected! The size guide is very good, although I ordered a larger size.

Date of experience: August 8, 2020
Canada
1 review
0 helpful votes
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I always make a purchase of some clothes here because they have a wide range of beautiful berope designs. I'm a frequent customer because everything is super cheap and there are so many discounts that keep me shopping. Also, my favorite part is that if you spend more than a certain amount, which is so easy, they also offer free shipping. I would recommend this clothing website to my friends and family!

Date of experience: August 8, 2020
France
1 review
0 helpful votes
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Appropriate
August 9, 2020

I love this clothing website, so much so that it is all worth the money I spent for my order with supreme quality. The price offer is also appropriate, suitable for students like me.

Date of experience: August 8, 2020
Canada
1 review
0 helpful votes
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This clothing is not remotely close to what you see in the photos. It is cheap and fits nothing like the size guide or what you see. I will update my refund experience as it progresses but DO NOT BUY THIS STUFF — It is cheap and everything is sized for People under 5 feet tall.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. The order number which you provided is incomplete. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

New York
1 review
0 helpful votes
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This company is direct from China. #1. Order took about 3 months to receive
#2. If you need to return anything, shipping to China starts at around $20

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping. Hope for your understanding.
To learn more about our return policy, visit here https :// noracora. Com/information/Return%20Policy

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

France
1 review
0 helpful votes
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Excellent prices
August 9, 2020

I had no idea that this website existed on the internet, it is a godsend, because generally clothes are what I buy most online. I've been stuck buying products on other websites that have such insane margins, but not anymore! I am free!

Date of experience: August 8, 2020
Nevada
1 review
0 helpful votes
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Very good website
August 9, 2020

Very good website to buy beautiful stylish clothes. The website is good and the delivery period is reasonable. Customer service is excellent. Responds to emails very quickly (within 24 hours) and takes action very quickly as well.

Date of experience: August 8, 2020
GB
1 review
0 helpful votes
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I've been getting a few things online here and absolutely love it! I don't have a clothing store close to where I live, so I was so happy to have found one on the internet that is not fake, the prices of clothes are mostly very good. The delivery process is not too bad either. I am in love with this website.

Date of experience: August 8, 2020
GB
1 review
0 helpful votes
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I spend hours and hours browsing through all of their designs and am always happy with how I can easily find the clothes I am looking for, how I discover cool accessories that I really need, and even those that I don't. :) I have not used online shopping here so much because obviously because I am satisfied with the whole shopping experience. Keep it up!

Date of experience: August 8, 2020
California
1 review
0 helpful votes
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I love the clothes
August 9, 2020

I love the clothes and fashion accessories that this online clothing page does not offer. It has by far the widest range compared to other similar websites, the delivery is very reliable, even in quarantine!

Date of experience: August 8, 2020
North Carolina
2 reviews
1 helpful vote
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Still waiting
September 7, 2020

Haven't received order yet been a month in two days. As stated to a rep my first and last order that is if I ever receive it. BE AFRAID BE VERY AFRAID OF THIS CHINESE COMPANY!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on August 14 and 18, hope you`ve received it. We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Georgia
1 review
0 helpful votes
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I ordered a shirt from this website once and it was delivered fast, at a good price, the page updates fast enough to know what clothes are available.

Date of experience: August 8, 2020
Canada
1 review
0 helpful votes
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Every time I use this website I have to control myself not to buy too much! There are many options and the prices are within a reasonable range. I can almost always find the things I am looking for.

Date of experience: August 8, 2020
Italy
1 review
0 helpful votes
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Great online store
August 8, 2020

I have bought clothes and accessories here. Overall, I am quite satisfied with the quality and price of my latest dress. Excellent products, I would recommend them to others.

Date of experience: August 8, 2020
Australia
1 review
28 helpful votes
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During my latest purchase I ordered 2 items, one is the fake shoes that I already wrote about- the company said if I will remove the bad review they will give me a full refund and keep the shoes. The shoes went to charity, as sending them back to china will actually cost more than the purchase + need to pay tax which is ridicules.
I didn't want to remove the review as I want others to be aware and not shop there.
Second item arrived 4 week later. And no surprise, nothing like the advertised image.
Not the same colour, the size is off, poor quality of cotton and the print is not even in the middle of the T shirt.
Stay away!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Georgia
1 review
0 helpful votes
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I like the fact that if I return something, in a few days I can see that it has been credited. This gives me the peace of mind that I am not going to waste my money if my clothes don't fit.

Date of experience: August 7, 2020
NL
1 review
0 helpful votes
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I have found that the clothes that I buy on this website are of good quality and elegant. I hate buying clothes in physical stores. The process of trying on clothes and making an instant decision is stressful for me. With this online boutique, I enjoy the process of selecting the clothes that I like easily and quickly. I can imagine combining it with clothes that I already have, and then making the decision to buy or not. Very cool!

Date of experience: August 7, 2020
Oregon
1 review
0 helpful votes
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DO NOT ORDER FROM NORACORA: Their Customer Service is non-existent!
You can only return for a fraction of what you paid for items.
After you learn about the terrible "return policy", you will not be allowed to exchange the items either.
DO NOT ORDER FROM THIS COMPANY!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

GB
1 review
0 helpful votes
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For me, this online boutique is about comfort, regular models, a wide variety of clothes and great accessories. Initially I bought only clothes, but now my favorite purchase is jewelry, they keep getting better!

Date of experience: August 7, 2020
New York
1 review
0 helpful votes
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NO RETURN!
September 7, 2020

When asked how to return one item they kept ending the copy of their website with no specific information.
When I finally insisted, after few emails, they offer $3 refund! Or, they sarcastically answered, I had to send the package back to China!

Date of experience: August 7, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.