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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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My order arrived at my house, a beautiful jacket, great and even better than I expected. Fast shipping, everything went well with this website!
I bought a beautiful long pink and green skirt on this website. Great fit and quality. I can't wait to see what they have to offer this season.
I had a problem and they responded to my concerns immediately. It is difficult to find people who strongly support the products when they are online, this is not the case here. If you haven't already, check it out.
I ordered some shorts that were too big, they did not exchange my product but they refunded my purchase. This generates a lot of confidence in me, so I will go back to buy in this online boutique!
Very good website to buy beautiful clothes at a good price. Good quality of clothes, fast delivery, low prices. It is an excellent online clothing store!
The perfect place on the internet to get nice clothes at a low price, I recommend you choose one size more than the one you usually wear.
Something is not right about this merchant. I placed a large order (HBPT*******) in July and on 8/19 I received a a package (HBPT *******) containing clothes I did not order, in sizes that are too big for me. Immediately, I e-mailed the company customer service (*******@norcorcora.com) to request authorization for return and for a return address.
This is what they replied, see below.
HBPT*******
Sorry that you are not satisfied with the item(s).
Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receive and inspect the return package.
Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https :// www.noracora. Com/information/Return%20%26%20Exchange
***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***
Thanks for your patience! Please don't hesitate to email us if you have any questions.
Best regards,
Zoe
NORACORA
They basically discourage returning by saying they are located in China, customer is to pay for the fee and custom charge, and stall on the return process in hope of pasting the 15 days deadline they imposed for refund.
I then received the order matching with my order number HBPT******* two days later. The items do not match in looks nor quality shown on the website. I am requesting return "authorization" and address. I will report once they respond.
DO NOT ORDER FROM THEM! THEY ARE A SCAM COMPANY, I ORDERED 2 TOPS. I GOT ONE CHEAP TOP AND IT WASNT EITHER TOP I ORDERED. THEY SAID SEND IT BACK FOR A REFUND. I SPENT 33 DOLLARS TO SHIP IT BACK TO THE ADDRESS THEY GAVE ME. THEY DID NOT PICK IT UP AT CUSTOMS SO 6 MONTHS LATER I GET IT BACK. THEY SHOWED A DELIVERY TO MY ADDRESS SO WHEN I TRIED TO CLAIM FRAUD TO PAYPAL AND MY CHARGE CARD COMPANY, I LOST BECAUSE I DID, INDEED, RECIEVE A DELIVERY FROM THEM. THEY HAVE IT DOWN TO AN ART. THEY ARE FRAUD SELLERS FROM CHINA WHERE THEY SELL IMAGINARY CLOTHES. NEVER ORDER RROM CHINA. IT IS FILLED WITH CRIMINAL STORES. THEY ALSO ERASE YOUR ORDER NUMBER SO WHEN YOU LOOK IT UP, IT SHOWS IT NEVER EXISTED.
I bought some boots and a bag here. The prices are low compared to other online stores, but the quality of the items is fantastic. No complains.
This was received very well packaged and in excellent condition. It looks stunning, the fabric look is beautiful. The vibrant colours are striking. It looks much better in reality than in the pictures on the website. The service was second to none. Will definitely recommend
They are a fabulous online boutique. Fantastic prices and clothes. I think more websites should be like this. In my opinion, they are wonderful to deal with and I would recommend them to anyone.
I bought here a very nice and high quality pair of bracelets, good packaging. I am very satisfied! I will try ordering the dresses now, I find them beautiful!
Excellent quality material, the zippers and everything in my new coat is of very good quality. I am relieved as I was a bit concerned about ordering from a website I did not know about. I would definitely order again.
I'm very happy that not only did this website solve my problem... but they also understood the urgency of my request and helped me. The staff was very friendly via email. Sometimes it is better not to read negative reviews without giving it a try.
I spent almost $100.00 on clothing and everything is poorly made and nothing like the pictures! The sizing was way off as well. Had to wait months for my order to arrive. I am totally dissatisfied with everything and tried to get a refund. What a joke! It comes from China and the money I have to pay to send it back is more then what I paid for the clothing! Now I'm stuck with a bunch of ugly clothing that I'm going to donate to charity if they will take it!
I have a nice experience with this online store. I easily found the sweater I was looking for, when it arrived, the quality was surprisingly, and higher than the price would indicate, very happy with my purchase
We were both delighted with the result. My sister is quite tall, so we knew we would have trouble getting a ready-to-wear outfit, but the service at this online boutique was the end of our troubles. It was perfectly fitted, arrived long before the estimated delivery time. Everything is top quality and better than I expected. I do not hesitate to recommend it.
But took a chance and ordered anyway. Although it took me a while to get it, I received the dress I ordered and it looked great. I got a lot of compliments on it. I will buy from them again.
I will definitely order from this website clothes again! The shirt is exactly as shown on the site. It took a few days from when it was ordered until it was delivered. To measure my measurements were about 16, so I asked and it will have to be fenced. Make sure to measure yourself before, this one is perfect for me, it is well finished, the fabric is also a luxurious feeling, I am satisfied.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members