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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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I placed my order on May 18,2020 received an email on May 31 that my order had been filled. When I tried to track the order I could only get info from it being posted on 6/5/20 to it arriving in CA on 6/28. My email inquiries were politely answered by continually asking for more info which had already been included and being answered with "it's in the mail" be patient. It is now over 3 months later and they say they can't give me a refund for items not received. This is unacceptable.
Total ripoff. Most clothes are too small for the sizes indicated and basically did not fit. When I tried to return I was discouraged because the return was to China. Also told in an email "We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth." Imagine that instead of a full refund NoraCora will refund you 15% so that you can buy cloth to alter the blouse. Total ripoff.
I will NEVER order from Nora Cora again. Not only are the clothes much smaller than stated sizes, the material is very flimsy. The worst part is that returning the items has been a nightmare. The customer service address: [email protected] is coming back as an invalid address when I try to email them to request return authorization for a refund. How could this be? No reputable and honest company would perpetrate such a scam. I am also reporting them to the Better Business Bureau and other agencies. Spent over $200 with Nora Cora and AndynZoe so very upset.
Bought 11 items on May 20th, I have received 2 in last two weeks (August). Both are too small, and I used the size chart. Don't buy from China!
Orders from this website arrive quickly and the clothes are worth it, what you pay for arrives, in addition to being original and beautiful, it has good quality.
I placed an order for a dress on this website and it arrived before the estimated date. It is excellent, of very good quality, with a super nice design. I give them a 10.
I love the quality of the clothes that I bought in this online boutique. Very cool clothes with fabrics that help keep me fresh and beautiful. Congratulations!
Very good quality clothes, fast shipping, are very consistent with their philosophy of being at the forefront of fashion. I am very happy with the online purchase here and it is likely to be repeated.
Everything perfect, I love the two sweaters that I ordered in this online boutique, quality and fabric design fully meet the expectations I had!
Everything perfect with this online boutique. The dress I ordered was sent perfectly packaged. The order arrived in a very short time. Highly recommended
They have very cool and very original clothing designs and at a good price, the quality and size are normal. I only bought 2 dresses but I am satisfied with both!
The package arrives very quickly, everything is correct with my order and is as requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. Sometimes it is difficult to find the correct size on the Internet, but here I did not have any problems.
The skirt I ordered from this boutique is beautiful and it fits me well. The moment Im satisfied, I will buy from this store again.
The clothes in this online store are beautiful, they have a good price, taking advantage of seasonal discounts I can buy more than I expect.
An online fashion and accessories store, I get cheap and excellent quality clothes, I recommend it, especially the accessories.
I bought a very nice shirt here, I had a problem with the stock of the chosen color and I had to change for another but the treatment was very good, friendly and resolved with a quick sum by email. Totally satisfied, I will repeat the purchase with this website!
The quality and size of my dresses are normal. I have only bought 3 but I am satisfied with all of them, I will surely buy more in this online boutique.
Very good! They are fast with shipping, the clothes are very good and of good quality. Just be careful with the sizes, if you are rather size 40 always wear an XL, but it will be small. Luckily I already have it and have never needed to return anything in this online boutique!
I am always happy to buy clothes on this website. Shipping is fast, I loved my sweaters, I hope I can buy from them again in no time.
Great I had the order with a delivery date for today and I arrived earlier than expected, it is the first time I asked on this website and the truth is that well, I ordered some boots and great, I will ask for something safer.
A long skirt, long dresses have a perfect fit. His clothing line is fabulous. I would recommend it to everyone.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!

