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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Canada
1 review
0 helpful votes
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My new dresses
September 17, 2020

As always, when I order clothes from this online clothing store, the shipping is fast and the quality of the items is excellent. Very happy with my new dresses and shoes.

Date of experience: September 17, 2020
Canada
1 review
0 helpful votes
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Nice dress
September 17, 2020

Browsing the internet I found this online store, I tried buying a nice dress... very nice, I am very happy with my purchase, I will order more clothes here!

Date of experience: September 17, 2020
Canada
1 review
0 helpful votes
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Super happy!
September 17, 2020

Super happy with my new clothes. I have already made several purchases on this website, very satisfied with all of them. What I liked the most were the shirts, they are light, of good quality and very colorful, I love them

Date of experience: September 17, 2020
California
3 reviews
3 helpful votes
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I purchased 72.00 of clothing from Noracora. The chest portion of all their clothing run much smaller than the rest of the outfit. The return address on the package is in San Francisco, but as soon as you try to return anything, they want it sent internationally. It costs half of the entire order to return the items! Complete waste of money. I will never order from Noracora.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Massachusetts
1 review
0 helpful votes
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Scam artists
October 17, 2020

I ordered May 15th, confirmation said they are getting order together for shipping. Never heard again from them until August 8th in an email that the order is at post office and to go there to pick it up. I moved on July 17th, had a forwarding address on file. This package got forwarded, but I never received it. I contacted NoraCora, let them know, they just keep telling me to go to post office. I have gone to both Old and New post offices at least 4 times! Nobody seems to know where this package is. I demanded a refund from Nora Cora... all they tell me is to go to the post office. Terrible customer service! Never order again, don't even know why I ordered from them in the first place! Should have looked into them before I ordered... No I am out $133.00!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

We have replied your message regarding your order, but we didn`t hear anything back from you. We`re still waiting for your reply.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Greece
1 review
0 helpful votes
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No complains
September 17, 2020

Every month I buy things in this online clothing store, they have many beautiful things and all the products I bought are as described. I always tell my friends about this store and they always like the things I buy here.

Date of experience: September 16, 2020
Greece
1 review
0 helpful votes
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I love the variety
September 17, 2020

I love the variety and especially the prices of this online boutique, the packages arrive in excellent condition and well protected.

Date of experience: September 16, 2020
Greece
1 review
0 helpful votes
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Super pretty
September 17, 2020

All my clothes bought here are super pretty and of perfect quality! I wanted to shop here so I made a small purchase of a shirt online and was successful so I placed another order and it was pure love.

Date of experience: September 16, 2020
Greece
1 review
0 helpful votes
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Recommended
September 17, 2020

100% recommended website. Delivered earlier than expected. I got exactly what I asked for. I would use this website again to buy cute clothes. Excellent client service.

Date of experience: September 16, 2020
NL
1 review
0 helpful votes
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Fits me perfect!
September 17, 2020

I received my dress quickly and it is exactly as it is shown on the website. It fits me perfect! Its fabric is not translucent and denotes its quality

Date of experience: September 16, 2020
Austria
1 review
0 helpful votes
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Little details
September 17, 2020

I have a couple of simple clothes from this online boutique, one of them is a cardigan and it's super cute, I also have blouses and belts, I have to say that I like the things I buy in this store, the quality and the little details are important to me!

Date of experience: September 16, 2020
Florida
1 review
0 helpful votes
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I have never written a review before but I believe it is my duty as a consumer to take time to report how truly terrible the customer service at Noracora is.
On May 22 I ordered a size 8 sandal off the Noracora website. On July 15th, ( Note: almost 2 months delivery time), I received a size 40 sandal. When I contacted the company, they offered a 15% refund and to keep the shoes. They would not pay for a pre-paid shipping label. They had the audacity to tell me they did send the right size even when I sent pictures of the size 40 on my foot. After weeks of emails back and forth, they finally offered 50% refund but the shipping to China that they expect me to pay, is more than the price of the shoes.
Please take time to read other reviews. Apparently the pictures they use do not depict the actual merchandise they send. The sizing is off, the quality is poor. Don't waste your money on this unethical company!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Luxembourg
1 review
0 helpful votes
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Beautiful set
September 17, 2020

I bought this beautiful set (Top and skirt) on this website and it is very cute, original and elegant. I loved. I used it to my birthday dinner and it looks great.

Date of experience: September 16, 2020
Japan
1 review
0 helpful votes
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Im obsessed
September 17, 2020

Im obsessed with this dress. It looks much better in person than in the photos on this website, I love it. I'm ordering another one right now.

Date of experience: September 16, 2020
Japan
1 review
0 helpful votes
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I bought 4 jeans
September 17, 2020

I bought 4 jeans in this online boutique, and after a reasonable time the order arrived... I am very happy! They look great and although they are chubby, they are very cute. Perfect for the season, they look great with boots.

Date of experience: September 16, 2020
Washington
3 reviews
0 helpful votes
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Total scam
October 16, 2020

Quality of clothing is terrible, they are small in terms of their sizing chart, poorly made. They will not accept returns even though they say they will.
DO NOT BUY THEIR CLOTHING

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

California
1 review
0 helpful votes
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I ordered 3 blouses, each one arrived 3 sizes too big and 2 were not the color I ordered. I emailed that I would return all 3 items and was told I would have to pay shipping costs back to China (even though clothes were shipped from the state I live in) + customs fees. I was offered a 15% refund instead- which i accepted. Of course, I never received the refund on my paypal account. I donated the blouses to a thrift shop.
Will not be ordering from them again.

Date of experience: September 15, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Wisconsin
1 review
0 helpful votes
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I buy cheap clothes
September 16, 2020

I buy cheap clothes on this website and sell them at my store, everything I have bought has been very good, and they give an incredible discount for wholesale purchases there!

Date of experience: September 15, 2020
NL
1 review
0 helpful votes
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I really like
September 16, 2020

I really like that all the clothes here are super cheap, the fabric of most of my blouses is a silk-like fabric that keeps you warm, this website really tries to please me!

Date of experience: September 15, 2020
Alabama
1 review
0 helpful votes
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Contacting FTC
October 15, 2020

I placed an order May 3,2020. I still DO NOT have my order. They still have not responded to my repeated requests for merchandise or refund. I have made over 30 requests for refund or product. Sick of it. Have given them so many chances before I contacted FTC. Now they will not communicate with me at all. I do not believe any of the positive reviews. If you read them long enough they begin to repeat. This company scared me enough that I got another cc. It is my opinion this is not a trustworthy online place to shop. BEWARE!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

We have replied your message regarding your order, but we didn`t hear anything back from you. We`re still waiting for your reply.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!