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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Pennsylvania
2 reviews
4 helpful votes
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Their Return Policy: "... it's easy to return and receive a refund." Reality: You must return to CHINA and pay for shipping fees, customs fees, and anything else the Chinese may throw your way. It's a complete racket. They deal in English and American dollars, pose as a national business but they are located in China. Nowhere on the site will you see that, though! Only AFTER they already have your money and refuse to provide the return process they misled you to believe they offer. Plus, the merch is poor quality and they take 8 weeks to deliver, regardless of what they promise. It's a racket! The worst site I've ever dealt with.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Ireland
1 review
0 helpful votes
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I will continue to order
September 30, 2020

I have placed many orders and many more to come on this website. Any clothes you ordered here are great. One had a defect, they fixed it immediately, they made things better. I will continue to order from this online boutique for years to come.

Date of experience: September 29, 2020
Ireland
1 review
0 helpful votes
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Wow!
September 30, 2020

One of the best online purchases I've ever had! Very useful and fast! I would definitely recommend using this online boutique to anyone!

Date of experience: September 29, 2020
Greece
1 review
0 helpful votes
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Feels great
September 30, 2020

The website looks and feels great with even better customer service looking to help anyway! I will be shopping tons of clothes here in the future

Date of experience: September 29, 2020
Hungary
1 review
0 helpful votes
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Elegant fashion
September 30, 2020

I have been shopping with this online boutique for a long time. I definitely think that this place with a lot of trend and elegant fashion has a peculiar fascination for its customers. I have greatly appreciated him with his excellent overall customer service.

Date of experience: September 29, 2020
France
1 review
0 helpful votes
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I am happy!
September 30, 2020

Fast shipping, good contact, clothes consistent with the description, I am happy with my online purchases here, I recommend them

Date of experience: September 29, 2020
France
1 review
0 helpful votes
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Very satisfied
September 30, 2020

Very satisfied with all my clothing purchases here. If someone is a little concerned about buying a product from the internet, I can understand that they were, but since then I have ordered many clothes, I am a very satisfied customer.

Date of experience: September 29, 2020
Germany
1 review
0 helpful votes
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Very good experience
September 30, 2020

It was my first online purchase here, very good experience. The dress is beautiful and of good quality and the shipping has been fast and smooth.

Date of experience: September 29, 2020
Bulgaria
1 review
0 helpful votes
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Fabulous boots
September 30, 2020

I ordered some fabulous boots online here, I ordered them one size larger. There was no problem, the response time of my email was in place, just like the delivery.

Date of experience: September 29, 2020
Canada
1 review
0 helpful votes
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Love dresses and jeans
September 30, 2020

My sister and I have been shopping at this online boutique for 3 months, and so far it has delivered everything we expected. We especially love dresses and jeans. We already got 5 items from your new collection. We love everything!

Date of experience: September 29, 2020
Oman
1 review
0 helpful votes
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Looks perfect
September 30, 2020

The high waisted jeans that I bought from this website are the correct size. My excess fat is not falling off the side, my breathing is not restricted, and my butt looks perfect.

Date of experience: September 29, 2020
France
1 review
0 helpful votes
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Buying online is easy
September 30, 2020

Buying online is easy, but trusting the online store that you haven't shopped from before is a bit difficult. Luckily this clothing website is a trusted online store that I found. All of his clothes are amazing in quality. Their service and customer care are simply incredible.

Date of experience: September 29, 2020
Massachusetts
1 review
0 helpful votes
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There is nothing good about my experience with Noracora! It took 6 weeks to get items and when I ordered I did not realize it was not in the USA. Everything was way to big, the colors of the tshirts were not as described, the fabric was cheap stretchy fabric. The clothes looked nothing like the website. All they could do was offer 15% credit instead of sending back to China! It is still bothering me! When I tried to Google them that is when I saw all the complaints about them! I sent them an email to say that I wasn't sure if they were aware of what was being sent out was nothing like shown on the website. They didn't seem to upset about it! DO NOT BUY FROM THEM! I would rather giverthem no stars but that is not an option!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We tried to you contact you by message, but we didn`t hear anything back from you. You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Finland
1 review
0 helpful votes
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Perfect online shopping experience. Fast shipping, packaging is correct, beautiful and neat. My dress is exactly what I expected in color and material.

Date of experience: September 28, 2020
France
1 review
0 helpful votes
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Good price
September 30, 2020

The shoes you buy here are of better quality than expected. Good price for such a good product. The shipment does not take long to arrive.

Date of experience: September 28, 2020
Georgia
1 review
0 helpful votes
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Excellent
September 30, 2020

Excellent, I had a date and that's why I ordered two dresses. Very useful website both before and after buying the dresses. I will definitely be back!

Date of experience: September 28, 2020
Iceland
1 review
0 helpful votes
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Arrived at my house
September 29, 2020

On this website they answered all questions quickly and made sure I understood. My dress took a while, but it arrived at my house in time to wear it to an event I had recently!

Date of experience: September 28, 2020
Italy
1 review
0 helpful votes
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My new jacket arrived
September 29, 2020

My new jacket arrived, I loved receiving it and it is pure love at first sight, it is super soft and very warm, its size is unique, since it does not have buttons and pleats, it adapts to all bodies, and then the combination of white and gray, it's super cute. I do not know if this year they will be very fashionable but I do not care, it is worth buying.

Date of experience: September 28, 2020
Japan
1 review
0 helpful votes
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Coming in as expected...
September 29, 2020

I bought my first pair of shoes in this online boutique. They were delivered on time and fit beautifully! I have enjoyed using them a couple of times and now they are coming in as expected.

Date of experience: September 28, 2020
California
4 reviews
0 helpful votes
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Very Shady Company
October 28, 2020

I placed the order (HBPT*******) ON 7/19. DID NOT RECEIVE IT TILL 9/23. REPEtedly requested status on order. Company very slow in responding. Order received was not as described and much too large. Requested a Return Address Label five times and have still not received it. Item cannot be returned without that label and approvel to return. They only give 15 days to return the item. They are stalling til the 15 days are up, so they do not have to take the return. No phone number to contact them. Very shady company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We`ve sent you return label (return address) by email, but we didn`t hear anything back from you. For now, we don`t offer phone service. Please don`t trust any phone numbers published on the internet. Many of our customers have been deceived by fake customer service calls.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!