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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Reasonable
October 29, 2020

This is one of my favorite online stores. Avant garde clothing and excellent service! They offer free shipping both ways. Furthermore, their customer service policies are fair and reasonable.

Date of experience: October 28, 2020
Canada
1 review
0 helpful votes
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Congratulations
October 29, 2020

It is a better experience to buy clothes on this website! Congratulations on your products, all very well, I love this

Date of experience: October 27, 2020
Canada
1 review
0 helpful votes
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Elegant clothes
October 29, 2020

Wide range of elegant clothes, you can always find something interesting and unique on this website, very satisfied with my online purchases.

Date of experience: October 27, 2020
Canada
1 review
0 helpful votes
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Beautiful
October 29, 2020

I bought a bag online here that turned out much better than I expected, it has many pockets, its texture and color are beautiful, it seems more expensive than what I paid!

Date of experience: October 27, 2020
Canada
1 review
0 helpful votes
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I love this online boutique! It is so extraordinary. Anyway, we must understand that buying online without having a seller glued to your side is much more charming.

Date of experience: October 27, 2020
Canada
1 review
0 helpful votes
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Great website
October 29, 2020

Great website with many unique pieces. The customer service experience was excellent too. A must see shop on the internet.

Date of experience: October 27, 2020
Spain
1 review
0 helpful votes
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All the cool staff on this website fight for my attention! Lots of baby jewelry and gifts. It's fun to browse, very nice clothing designs.

Date of experience: October 27, 2020
Spain
1 review
0 helpful votes
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I bought several blouses last year for my family around the same time, more exactly for the clan of grandmothers. I bought them online. One of my aunts, who has gathered our ancestors, was amazed and loves them. This year I got another design that I am sure you will love.

Date of experience: October 27, 2020
Spain
1 review
0 helpful votes
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Great
October 29, 2020

This online clothing store is a great company to buy quality clothes at a good price, their website is easy to use. Your products are great, I recommend you buy with this page.

Date of experience: October 27, 2020
Spain
1 review
0 helpful votes
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The first jacket I bought on this website has been the topic of conversation with my friends, the customer service was excellent, I liked the design and the size a lot, recommended online store.

Date of experience: October 27, 2020
California
1 review
0 helpful votes
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Excellent
October 29, 2020

Excellent online clothing shopping service, I highly recommend it. Fast delivery, good quality, dressed exactly as designed on the page.

Date of experience: October 27, 2020
Mexico
1 review
0 helpful votes
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DO NOT ORDER FROM THESE GUYS - TOTAL RIP OFF! I ordered from NoraCora in July - after 4 months I had still not received my merchandise. After contacting them numerous times - and being put off by them each time- they finally came back to me and said their shipper had tried to deliver to me but couldn't so "destroyed the merchandise" so they would give me a 30% refund (and keep the other 70%). There was no delivery attempt, no delivery notice, no calls, no emails, no nothing. I'm attempting to get my money back from my credit card company, so we'll see. The message here is buyer beware - they are not an above-board company, and there are lots of reviews out there to substantiate what I'm saying. Shame on me for not doing my research before ordering from these guys - they've got highway robbery down to a fine science.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

Sorry to know that you haven`t received your merchandise. We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you have been unable to check the status of your parcel, you can contact us and we will help you check. Also you can track your parcel here https://noracora.com/order-query

We received notification from shipping carrier that your order was not delivered successfully. We also have replied your email and we`ve contacted your through PayPal as well.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Australia
1 review
0 helpful votes
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Ordered 4 tops. 2 fit, kind of. 1 too small gave to sister. The one I really liked was 2 sizes too big. After offering me several higher (each time) refunds. They finally agreed to replace the top if I paid the GST and returned the top. I did this, they asked where I had sent it, but I had used the reply address they supplies. First couldn't fine it, then said they don't do returns. I had this in writing. Next a refund went through for the item which was not what I wanted. I wanted the replacement top. They could see that this is what they offered in writing saying this was not policy. I finally gave up. Will ever deal with them again and could not recommend them at all. I bet this doesn't make it to their site.

Date of experience: October 27, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping. We have received the item you returnd and we have processed the refund for you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

District of Columbia
1 review
0 helpful votes
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I will buy here again
October 28, 2020

Fast delivery as described on the website. All the information given about the dress was helpful in making the decision. I will buy here again.

Date of experience: October 26, 2020
California
1 review
0 helpful votes
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I really love
October 28, 2020

I really love ordering clothes at this online boutique. The blouses are of great quality and the shipment is always punctual. I recommend the service.

Date of experience: October 26, 2020
New York
1 review
0 helpful votes
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Very good
October 28, 2020

I bought a pair of heels and a dress in this online boutique, it has a soft fabric, very good quality is perfect and the shoes are comfortable and soft.

Date of experience: October 26, 2020
Oregon
1 review
0 helpful votes
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Beware of using Noracora
November 26, 2020

I was very excited to buy from Noraxira. I received my 7 items. The sizing was wrong. Looking to send back and at my expense they need to go to China! Better be sure before you buy anything. You will have to be stuck with things you don't want! Shop American

Nora cora is a terrible choice

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

North Carolina
1 review
0 helpful votes
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Very surprised
October 28, 2020

All my wildest dreams have come true with my new dress, I was suspicious of buying clothes online, I was very surprised and happy with my purchase on this website. Thank you.

Date of experience: October 26, 2020
New York
1 review
0 helpful votes
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Great
October 27, 2020

This website is a great idea. My online order became very easy to do. My sister was fascinated by the sweater I gave her!

Date of experience: October 26, 2020
New York
1 review
0 helpful votes
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Online experience!
October 27, 2020

The jerseys arrived a day earlier than expected and were exactly what I wanted. They looked great and fit me well. Thanks for the online experience!

Date of experience: October 26, 2020