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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Utah
1 review
0 helpful votes
Follow Edna D.
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High quality.
January 5, 2021

I love the dress, very comfortable, I like how the style is now made to be a high fit, I recommend this site.

Date of experience: December 6, 2020
Texas
1 review
0 helpful votes
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Really happy with my purchase, I have received two tops and so impressed with the fit I ordered another. Navigating was easy, the clothing range was amazing, so many options!

Date of experience: December 5, 2020
New York
1 review
0 helpful votes
Follow gilberta l.
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It's hard to find clothes that fit me. This dress from this online boutique fits me well and is in good shape with reasonably wide bras. I bought 2, my recent purchase is spectacular..

Date of experience: December 5, 2020
Illinois
1 review
0 helpful votes
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The dress is perfect. Thanks for the important tip that the size was roomy as it made a difference to the size I ordered and was perfect.

Date of experience: December 5, 2020
California
1 review
0 helpful votes
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I bought over $300 worth of clothing from NoraCora. It took about 6 weeks to receive. Then when I opened the bag the clothing was terrible. The fabric was cheap and did not look like the website. They did not fit, example, the arm holes were huge. I have never seen such terrible workmanship. When I contacted them to return it they offered discounts for me to keep the items. The clothing was so bad I told them I wouldn't wear any of this even if it was given to me. NoraCora has no way to receive returns in the USA so they said I had to return to China. This was an unreasonable request as it would cost me more to ship it than what the clothing was worth.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

District of Columbia
1 review
0 helpful votes
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Easy to navigate. Difficult to choose what I wanted, there were too many clothes to choose from. I will definitely ask you again. Excellent range. Thank you

Date of experience: December 5, 2020
GB
1 review
0 helpful votes
Follow dorina d.
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I can not complain about anything. Easy to navigate website and I really loved the suggestions for finding the correct size. The coat I bought is very comfortable and I will definitely order again.

Date of experience: December 5, 2020
GB
1 review
0 helpful votes
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EXCELLENT!
February 18, 2021

I found the website easy to find clothes for the girls in my family. The design is exactly as the photo shows and fits very well. We had bought the same dress previously that we already knew the brand. Received on time.

Date of experience: December 5, 2020
West Virginia
1 review
0 helpful votes
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It's easy to find what you are looking for here and I love the range - so much to choose from! The quality of the clothes always exceptional! I have already become a VIP of this online boutique :)

Date of experience: December 5, 2020
West Virginia
1 review
0 helpful votes
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Extremely satisfied. Very easy to find exactly what you wanted with the search section. The sweater was a perfect fit, very comfortable and easy to wash and wear. I have already recommended your website to others!

Date of experience: December 5, 2020
GB
1 review
0 helpful votes
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The website was easy to look at and had a wide variety of popular clothing designs. My shirt fit perfectly and it was delivered to me very fast. I would recommend it to family and friends.

Date of experience: December 5, 2020
Colombia
1 review
0 helpful votes
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My purchase was delivered late due to postal delays due to the covid but I received updates from this online boutique keeping me informed at all times. Excellent customer service. Excellent product, the only place where I buy clothes online!

Date of experience: December 5, 2020
GB
1 review
0 helpful votes
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Very easy to navigate the website, large selection of clothing to choose from in a variety of sizes and colors. I found the perfect skirt, extremely happy with the fit.

Date of experience: December 5, 2020
New Zealand
1 review
0 helpful votes
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Order big!
December 5, 2020

Still waiting on two items but I know shipments can be slower than usual at the moment.
I do unfortunately find the fabrics of many items are poor quality and very thin. However for the price they are colourful and fun.

Date of experience: December 4, 2020
California
1 review
0 helpful votes
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Ordering clothes online here is simple with many options and sizes and the delivery time is very good. The return and refund process is excellent.

Date of experience: December 4, 2020
Nevada
1 review
0 helpful votes
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Fast and reliable delivery. So easy to buy clothes on the internet, the sweaters have the perfect fit and are very comfortable. A great online service.

Date of experience: December 4, 2020
Wisconsin
1 review
0 helpful votes
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Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery.

Date of experience: December 4, 2020
California
1 review
0 helpful votes
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It is the first time that I navigate through the online store and it is very easy for me to navigate. As indecisive as I was, I found a dress at a good price, so I decided to take a chance! It came really fast and the style and fit are perfect. For those who know its size, I would definitely recommend this site. Since then I have bought more clothes and they fit me like a glove.

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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The fit of the pants was true to size. Straps provide the right amount of support. Super comfortable. Great help. Also super attractive. I ordered two more as a result of my online purchase here!

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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Beautiful good dress, quality and excellent price. It arrived in a timely manner. It looked great, it felt great, but this style was a bit big for me. I will remember it for my next online purchase here, excellent service!

Date of experience: December 4, 2020