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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow angie b.
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I was so excited to find great clothes at this online boutique, it's really easy to search and buy and the shipping is so cheap. I love!

Date of experience: December 7, 2020
California
1 review
0 helpful votes
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Shop online at this boutique with confidence. I really like the clothes, the fashion, the style, the shipping options and the time it takes for my order to arrive. This website is also easy to navigate. I am very happy to have found this website for my online shopping. Keep it up, please :)

Date of experience: December 7, 2020
GB
1 review
0 helpful votes
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I love the clothes in this online boutique! Everything is amazing and they have clothes that you can't get in physical chain stores. Perfect price too!

Date of experience: December 7, 2020
California
1 review
0 helpful votes
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Everything perfect, I love the two pants that I ordered, quality and fabric design fully meet the expectations I had from this website!

Date of experience: December 7, 2020
GB
1 review
0 helpful votes
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The whole purchase process was perfect, without any problems. I had to make a size change and it was very easy. I will send an email saying that it would take me a while to respond but I think it was only a couple of days and the whole process of change was not more than two weeks.

Date of experience: December 7, 2020
New Mexico
1 review
0 helpful votes
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Very original, different clothes, very good quality, good customer service, fast shipping, comfortable prices, delighted with this website.

Date of experience: December 7, 2020
California
1 review
0 helpful votes
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I liked the clothes that I buy here, although I have everything a little bigger than I thought. Normally, I have a size M and it is what I ordered. I will remember it for next time.

Date of experience: December 7, 2020
Texas
1 review
0 helpful votes
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I love how soft and comfortable the clothes are in this online boutique. At work in retail where it can get hot and humid and her clothes really help me during the day..

Date of experience: December 6, 2020
New York
1 review
0 helpful votes
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Everything on the website was easy to navigate and the service was impeccable. I was constantly updated on the progress of the delivery. This will now be my go-to site for clothing. Thank you.

Date of experience: December 6, 2020
New York
1 review
0 helpful votes
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I fell in love with this website from the moment I visited it on the internet, I bought the sandals, Spectacular! The size was right for my foot, they are soft and very beautiful. I would like the shipment to arrive in one day hahaha but hey, it's worth waiting a bit:=)

Date of experience: December 6, 2020
Utah
1 review
0 helpful votes
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Great variety and easy to track my online purchase. Very satisfied customer. Health. My friend loved her early Christmas surprise. I will order again soon in this online boutique.

Date of experience: December 6, 2020
GB
1 review
0 helpful votes
Follow epuchi a.
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Many clothes with very cheap prices and a wide variety of numbering and colors. It is worth checking out! I love this boutique online!

Date of experience: December 6, 2020
Pennsylvania
1 review
0 helpful votes
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Stay away
January 5, 2021

Clothes I bought are poor quality & ill fitting. You also have to pay for return, wiping out refund.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

California
1 review
0 helpful votes
Follow fiona v.
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After 8 months, I still have not received most of the clothes ordered - they owe me +$90 and of course there is no response from customer service or through this site.
Although I have given up hope, I want to let everyone know to STAY AWAY FROM THIS SCAM SITE!

This is my last email to them in October - no response received two months later:
Oct 10,20 8:58AM
Subject: Re: Your review of Noracora
I have sent multiple emails to Noracora to resolve, on this site and via their customer service, and it is still not resolved

Here is a copy of my last response in September:
I have not received these items - and I do not want you to send them now, after 5 months. I want a refund for them, as I have been requesting for months.
1) Plus Size V Neck Short Sleeve Floral Dresses $22.90
2) Casual Printed Cotton- Blend Dresses $32.83
3) 3/4 Sleeve Vintage Shirts and Tops $17.55
4) Polka dot oversized blouse $19.65
Total refund: 92.03 + tax

I expect the full refund to be processed now, otherwise I will be initiating another fraud claim.

Miss W. Wrote: -------------------------
Hey fiona,

Miss W. From Noracora wanted to reach out to you personally about your review:

"Sorry to know that you haven`t received your merchandise.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order is still on its way and it`ll arrive soon, we`ve sent you order tracking information by message. Please check."

Date of experience: December 6, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

We have replied your message regarding your order, but we didn`t hear anything back from you. We`re still waiting for your reply.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!


Stay away from this company... it's a ripoff
October 8, 2020
Previous review

Interestingly, the company replies much quicker to a negative review on this site than they do to my emails.
I had requested a full refund from the company which was refused then ignored.
Having entered a dispute with my bank, this company sent them one tracking notification to 'prove' everything had been sent so my bank found in their favor.
I'm now redisputing... still have not received all my order after over 3 months.
This is definitely not a reputable company.

Date of experience: September 8, 2020
Canada
1 review
0 helpful votes
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Im really satisfied.
January 6, 2021

I could see for myself that this online boutique is a reliable site, everything went very well with my order, I highly recommend the dresses and blouses with a seasonal discount.

Date of experience: December 6, 2020
Canada
1 review
0 helpful votes
Follow enrica z.
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I love the new belt that I bought for myself. I wanted to try something small, but now that my order has arrived I will surely buy more clothes here. My opinion, this website is a reliable internet clothing store for me with excellent service!

Date of experience: December 6, 2020
Canada
1 review
0 helpful votes
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Very safe!
January 5, 2021

Even with the current delays, this online boutique managed to get my order delivered quickly. My favorite shirt arrived safely. Communication was clear and objective. Thanks, keeping me updated meant a lot.

Date of experience: December 6, 2020
Canada
1 review
0 helpful votes
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Great shirt, I love the quality and it's comfortable all day. The email communication was amazing and I received my order quickly, considering the challenges of mailing at this time.

Date of experience: December 6, 2020
California
1 review
0 helpful votes
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Good service!
February 18, 2021

The dresses were as shown in the photo on the website. Happy with the price. Excellent fit. Reasonable delivery time considering Covid heists everywhere. Thanks to the team at this online boutique for making the experience hassle-free. Much appreciated. Good service.

Date of experience: December 6, 2020
California
1 review
0 helpful votes
Follow germana b.
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Excellent range for older girls. Quality always very satisfactory for my needs. The size of the clothes is perfect for what I am used to. I have used the website before and it always delivers promptly (even during this time). A very good online boutique to deal with.

Date of experience: December 6, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thank you for loving our products.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. You can also chat with us online.

Have a good day!