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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Oregon
1 review
0 helpful votes
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Missing items
January 30, 2023
Updated review

Ordering went ok now waiting to see how long it takes to get my items.some items arrived then 2 days later 3 more items arrived still missing 2 itemsii

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. All the items in your orders were delivered except for the Vacation Floral Printing Spaghetti Tankinis Two-Piece Set. This item is on its way to you. You will receive it within a few days.
Sorry to hear that some products might not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


Ordering went ok now waiting to see how long it takes...
December 30, 2022
Previous review

Ordering went ok now waiting to see how long it takes to get my items.

Date of experience: November 30, 2022
California
2 reviews
0 helpful votes
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Poor quality fabrics
January 29, 2023
Updated review

Repeatedly, I tried to add a couple of things to my order and it kept giving me a new shopping bag rather than adding to the current shopping bag. Then it sent both shopping bags! Then when I received the order the quality of the items was unacceptable. When I was trying to return the items I was told that the shipment would be to China and prohibitively expensive. They offer a discount on another order to keep the current shipment --but why would anyone WANT More inferior products?!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. One account only has one shopping bag. Did you use the same account when adding items?
Please kindly sign in first when adding items to your bag.
And if your new shopping bag means a bag in the outlet site, we are sorry to tell you that items in the outlet site can not be combined with the normal site.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


Had multiple issues with the website
January 27, 2023
Previous review

Had multiple issues with the website

Date of experience: December 27, 2022
Wisconsin
1 review
0 helpful votes
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First time ordering from Noracora. Took a bit to get, but the clothes are very well made and look as seen on site. Unfortunately, 2 items I purchased did not fit. They will not do an exchange for a different size and I was told I have to pay for the shipping in order to get my money back. The shipping will cost more than the clothes, so now I am stuck keeping clothes that I will never be able to wear. Also, one of the tops I ordered was misleading. All the pictures portrayed a blouse under it, and once I received it, there was no blouse attached with it. I did not get my full order at the same time, so I pray the remaining items will fit, because I know I'm screwed if they don't.

Date of experience: December 30, 2022
Ohio
2 reviews
0 helpful votes
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Took much longer to receive than I would have expected, then I sent several inquiries and received NO response to any of them.

Cute items.

Date of experience: December 30, 2022
Australia
1 review
0 helpful votes
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Sizing
December 30, 2022

The "medium" ranged from too small, just right and large which was very frustrating. Also disappointed on the cut as the trousers were baggy round the buttocks.

Date of experience: December 29, 2022
Ruth Z.
Alabama
1 review
0 helpful votes
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Very Disappointed!
January 28, 2023
Updated review

Awful...the merchandise wasn't worth $2.30 let alone $23.00! The picture was very scamming because I did not receive the boots that we r in the picture. PLEASE STOP SENDING ME EMAILS EVERY 2 SECONDS!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2022
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
We will unsubscribe you within 1 business day. If you still receive the subscription emails, please feel free to contact us with a screenshot of the latest promotion email or forward the email to us, and we will verify it for you.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


Pretty good!
November 6, 2022
Previous review

Pretty good!

Date of experience: November 6, 2022
Ohio
1 review
0 helpful votes
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DO NOT ORDER FROM THIS SITE!
January 28, 2023

The quality of clothes from this website is horrible, unless you like weird sizing, and itchy, smelly materials. To top it off, the return process is THE WORST! You have to send clothes back to China and pay for shipping AND custom fees. That's IF you can get them to send you a return authorization. All of that will take weeks, and probably cost more than half of what you originally spent on items! So I opted for the 15% refund! They intentionally make it difficult so you won't do it and just take the 15%. Learned my lesson! Hopefully you won't have to.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2022
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

Texas
1 review
0 helpful votes
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Love My Clothing
December 29, 2022
Updated review

Shipping too high & took a little too long to get.

Date of experience: December 29, 2022

Shipping too high
December 28, 2022
Previous review

Shipping too high

Date of experience: November 28, 2022
Australia
1 review
0 helpful votes
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Dress
December 29, 2022

So far so good. Look forward to receiving my order.

Date of experience: December 28, 2022
Singapore
1 review
0 helpful votes
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Happy purchase
December 30, 2022

The parcel arrived on time. And item true to size.I really like this long sleeve shirt. I washed it with my normal laundry to which it came out of the dryer looking the same as it did when I bought it.

Date of experience: December 28, 2022
Pennsylvania
2 reviews
0 helpful votes
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Very pleased
December 29, 2022

Very easy and a lot of nice clothing everything ordered was nice and fit very well. Overall shopping experience was easy

Date of experience: December 28, 2022
Florida
1 review
0 helpful votes
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Great products
December 28, 2022
Updated review

Great. Love the clothes. They were true to size. Other items were nice as well

Date of experience: December 28, 2022

Great
November 28, 2022
Previous review

Great. Love the clothes

Date of experience: November 28, 2022
New York
1 review
0 helpful votes
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Horrible
January 27, 2023

I would give the rating a zero if i could. I ordered several sweaters from the site. All of them fit very poorly, like they were made for someone who has no shape. They did not resemble the picture. Don't waste your time. I wanted to send it all back, but it was cheaper to keep it than pay the return shipping cost. Waste of money.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2022
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department.

The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Colorado
1 review
0 helpful votes
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The shirt that I received yesterday I ordered in November. It was for my daughter's birthday on December 10th. Had I known it was going to take this long, I never would've ordered it. Also, the bra I ordered was advertised as XXL. XXL my foot! It didn't even fit my granddaughter's Barbie doll. I find your site very dishonest and misleading.

Date of experience: December 27, 2022

You were out of the elephant necklace that I wanted...
November 28, 2022
Previous review

You were out of the elephant necklace that I wanted for my daughter other than that it was great!

Date of experience: November 27, 2022
Minnesota
1 review
0 helpful votes
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Happy with the product,
December 27, 2022

Liked the product, but delivery took way longer than it should have. Wasn't able to use for a winter trip, but will use this summer.

Date of experience: December 27, 2022
Minnesota
1 review
0 helpful votes
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Nicely made sweater.
December 27, 2022

Lots of styles to choose from. Easy to move around site

Date of experience: December 27, 2022
Australia
1 review
0 helpful votes
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Totally disappointed.
January 26, 2023
Updated review

Disappointing as you don't get what is on your noracora site. Not red at all but like an orange and not good woollen top but a flimsy
T shirt fabric. I Like what I see on The internet but it is definitely NOT what you get.
I'm finished.

Date of experience: December 26, 2022

Ok but will I receive this order before xmas
November 27, 2022
Previous review

Ok but will I receive this order before xmas

Date of experience: November 26, 2022
Maryland
1 review
0 helpful votes
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BUYER BEWARE
January 25, 2023

They offered easy returns, didn't think I'd need to be worried. All of the items arrived in strange sizing. A small dress was 4 inches wider than it should have been. A coat sleeves were three inches too short. And pants too small that stopped at tops of knees.

Tried to return. They first had to authorize it, required photos, the site took forever to upload, and then found out they don't pay for return shipping. Now I'm out $15 for shipping and completely wasted time and money.

Don't buy from them. Buyer beware it's a scam

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Miss W. — Noracora Rep
over a year old

Thank you for your feedback and sorry that according to the return policy, the customer is responsible for the return shipping fee. Please check the return policy here https :// usapp.noracora.com/information/Return%20Policy

The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Pennsylvania
1 review
0 helpful votes
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Not bad
December 26, 2022

It was fast and easy to order and with the option to pay in payments made it much better

Date of experience: December 26, 2022
Washington
1 review
0 helpful votes
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I ordered a sweatshirt that should have read "In a World where you can be anything,be kind"
In stead this country sends me a phrase that said "In in Wor where yo can be anythin be kind" Are you serious, what World is this so called company from? Never Again will I shop or refer anyone to this company! This is complete nonsense!

Date of experience: December 25, 2022