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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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California
1 review
0 helpful votes
Follow Deborah Z.
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Your sizes do not match U.S. sizes
August 18, 2021
Updated review

My aunt is a size U.S. 3X womens. I ordered NORACORA size 3X, 4X however, they fit like a size U.S. 14.

This will be the cause of many returns to NORA CORA.

It is also upsetting because you do not tell people--before we order--that we have to ship to China which is very expensive.

Please correct your sizes and you will have fewer returns.

I can help you. I have 3 dresses I am returning to NORA CORA and 2 blouses. They are 2x and 4x but too small. More like size U.S. 12 and U.S. size 14.

Let me know how I can help. I used to manufacture in China and import to the U.S. for American companies. This includes travel to Shanghai to work with large factories to manufacture and import to the U.S.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I hope your return process is as easy
June 17, 2021
Previous review

I hope your return process is as easy.

Date of experience: June 17, 2021
Florida
1 review
0 helpful votes
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These shirts that you buy online here are made of a very flexible, light and pleasant technical fabric: ideal for any sport. They also have a very wide range of colors, to satisfy all tastes

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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The shipping was taking too long.
August 18, 2021
Updated review

I wish I could have received my new clothes before my summer vacation but not. That was very disappointing.

Date of experience: July 19, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

However, there is no reference number in your comment.
Would you mind providing us with your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Good shopping experience
June 10, 2021
Previous review

Good shopping experience. Hope the delivery will be on time. Thanks.

Date of experience: June 10, 2021
Louisiana
1 review
0 helpful votes
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So far all is well. Am going to be excited to see my choices upon delivery
This is my first time ordering.
Looking forward to reviewing.

First time I placed an order and was very disappointed.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far all is well
June 19, 2021
Previous review

So far all is well. Am going to be excited to see my choices upon delivery
This is my first time ordering.
Looking forward to reviewing.

Date of experience: June 18, 2021
Colorado
2 reviews
0 helpful votes
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Very nice
July 19, 2021
Updated review

Easy site to use and the first time I used the site I bought shoes and they were as described and arrived on time. The items are cute and reasonably priced

Date of experience: July 19, 2021

Easy site to use
June 18, 2021
Previous review

Easy site to use

Date of experience: June 18, 2021
Ohio
1 review
0 helpful votes
Follow Dorothy D.
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Returned everything
August 18, 2021
Updated review

3 sizes too small... loved the look online. Reasonable prices... But if you order a 2X you might get a one size fits all or at least 3 sizes too small, Returns are a bear to send to China through customs. Save your money cause I have yet to get the refund!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. Thank you very much for your patience to wait.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

After inspection, our return warehouse has not received your returned package, which causes us still to be unable to refund you.

Please send us the package tracking number / shipping code information after you send the return package , so that we can track the logistics information of the package.

We recommend that you consult your chosen logistics provider to understand the current transportation status of your package. So that we can refund you as soon as possible. We will process the refund to your original payment method in one week after receiving your return package.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Hope they fit
June 16, 2021
Previous review

Hope they fit. Sure look nice as well as reasonable

Date of experience: June 16, 2021
Arizona
1 review
0 helpful votes
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Pretty looking clothes.
July 19, 2021
Updated review

Clothes are not always as described and seem to run large. The items I got are very pretty, but the fabric is a disappointment.

Date of experience: July 18, 2021

This is the second order I have placed
June 19, 2021
Previous review

This is the second order I have placed. I haven't received the first one yet, so I can't say much about it yet.

Date of experience: June 18, 2021
Canada
1 review
0 helpful votes
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Overall
August 18, 2021
Updated review

I like your clothes and am very happy with your accessories. My only complaint is I had to pay to return an item. Other companies provide a return label with UPS or Fed Ex. It is not fair that we have to pay shipping once when we order it and once when we return it.

Date of experience: July 18, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I like your clothes and am very happy with your accessories
June 19, 2021
Previous review

I like your clothes and am very happy with your accessories. My only complaint is I had to pay to return an item. Other companies provide a return label with UPS or Fed Ex. It is not fair that we have to pay shipping once when we order it and once when we return it.

Date of experience: June 18, 2021
Nevada
1 review
0 helpful votes
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A bit confused
July 19, 2021
Updated review

So far I have placed 4 orders. I have rec'd one, waiting for the next to arrive. I only wish that the content of the material was more clear. First order I rec'd a dress that said cotton-blend. The dress was more polyester than cotton and looks like a shinny, thin scarf where the pattern looks off. Hopefully I'll be happy abt the next 3 orders.

Date of experience: July 18, 2021

So far I have placed 4 orders
July 18, 2021
Previous review

So far I have placed 4 orders. I have rec'd one, waiting for the next to arrive. I only wish that the content of the material was more clear. First order I rec'd a dress that said cotton-blend. The dress was more polyester than cotton and looks like a shinny, thin scarf where the pattern looks off. Hopefully I'll be happy abt the next 3 orders.

Date of experience: June 18, 2021
Montana
1 review
0 helpful votes
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Great selection... long wait for delivery.
July 19, 2021
Updated review

Overall, I'm happy with my order, but I waited over a month to receive it.

Date of experience: July 18, 2021

Wide variety of clothess
June 19, 2021
Previous review

Wide variety of clothess

Date of experience: June 18, 2021
California
1 review
0 helpful votes
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Ok
August 17, 2021
Updated review

Decent experience
Thank you
Hope the factory workers are treated well

Date of experience: July 18, 2021
Jules R. — Noracora Rep
over a year old

Okay. Thank you for your feedback and we wish you a pleasant shopping.

Although we don't quite understand what you direct by this, please don't worry, thank you for your regards, all our staff (whether they are garment workers or fashion designers) have a very good life, are all
Treated well.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Haiku for you
June 18, 2021
Previous review

Haiku for you

In the scroll, these ads
Beauty, whimsy, Quality.
Doves alight on hearts.

Date of experience: June 18, 2021
Massachusetts
2 reviews
0 helpful votes
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Sizes are way off
July 18, 2021
Updated review

Clothes are gorgeous, but the sizes are not what the information on the site says! You need to figure that out before I buy anything more!

Date of experience: July 18, 2021

Clothes are gorgeous
June 18, 2021
Previous review

Clothes are gorgeous

Date of experience: June 18, 2021
Canada
1 review
0 helpful votes
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The quality of the product matches the cost of the item
August 17, 2021
Updated review

Lots of choices, each dress has the sizes specified so I feel confident they will fit but the quality of the fabric is not there

Date of experience: July 18, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Lots of choices, each dress has the sizes specified...
June 17, 2021
Previous review

Lots of choices, each dress has the sizes specified so I feel confident they will fit

Date of experience: June 17, 2021
Singapore
1 review
0 helpful votes
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Great service :)
August 17, 2021

Thanks to this online boutique for its wide variety of clothes, even things you don't even know you need until you see them: P great quality and great values too! Well, even when the products don't suit you, there are return and exchange policies!

Date of experience: July 18, 2021
North Carolina
1 review
0 helpful votes
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Products received
July 18, 2021
Updated review

The website was very easy to utilize in order through. It did take some time for the products to be delivered but I will probably order again from Noracora.

Date of experience: July 18, 2021

Great design!
June 17, 2021
Previous review

Great design! Quick and easy to manuver.

Date of experience: June 17, 2021
Canada
1 review
0 helpful votes
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I received a sweater with incorrect logo. Should read I'M ONLY TALKING TO MY CAT TODAY. Instead read, I'M ONLY TO KING TO MY CAT TODAY.
Would only offer voucher and when pushed a partial refund. For a company as big as it is, consumer satisfaction is not a priority for them and I would not recommend dealing with them. They wanted product retuned but would not guarantee refund or replacement.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

However, after inspection, the order number you provided is not the order number of our website. You confirmed that the purchase was made on our website and not found the wrong website, right?

If you are sure, please provide us with the correct order number so that we can better serve you.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Missouri
1 review
0 helpful votes
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Disappointed
July 18, 2021
Updated review

Dress was too small through the chest & waist-fabric was okay but disappointed the dress was cut way too small for typical size I wear

Date of experience: July 18, 2021

Great selection & easy yo navigate site
June 18, 2021
Previous review

Great selection & easy yo navigate site

Date of experience: June 18, 2021
Canada
1 review
0 helpful votes
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Good clothing store on the internet. I have shopped at this online store many times before, I have great deals and it is also very cheap! There are also discounts every day! :)

Date of experience: July 18, 2021
Illinois
1 review
0 helpful votes
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Disappointed
July 18, 2021
Updated review

I'm so used to Amazon delivery coming so quickly that this purchase took forever.and I had to follow up because I recd no order confirmation, no delivery updates, nothing that showed I even purchased the dress so following my credit card purchase is all I had!

Date of experience: July 18, 2021

Quick fun purchase
June 18, 2021
Previous review

Quick fun purchase

Date of experience: June 17, 2021
Texas
2 reviews
0 helpful votes
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Fun shirts at great prices.
July 18, 2021
Updated review

Love your tops. On time. From the first time I used Noracora, I haven't been disappointed. They have give info about your order every step of the way, even making sure you get it.

Date of experience: July 17, 2021

Love your tops
June 17, 2021
Previous review

Love your tops. On time.

Date of experience: June 16, 2021