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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Louisiana
1 review
0 helpful votes
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Great clothes for price
August 12, 2021
Updated review

Great deals, came back for different colors in the same dress.

Date of experience: August 12, 2021

Great deals, came back for different colors in the...
July 13, 2021
Previous review

Great deals, came back for different colors in the same dress.

Date of experience: July 13, 2021
Georgia
1 review
0 helpful votes
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Great
August 12, 2021
Updated review

The shopping experience was great and I got what I wanted

Date of experience: August 12, 2021

The shopping experience was great
July 13, 2021
Previous review

The shopping experience was great

Date of experience: July 13, 2021
Illinois
3 reviews
0 helpful votes
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Navy&White outfit better than expected!
August 12, 2021
Updated review

This is my 1st shopping experience with NoraCora. Hoping for the best in shipping and quality of clothes. We'll see!

Date of experience: August 12, 2021

This is my 1st shopping experience with NoraCora
July 13, 2021
Previous review

This is my 1st shopping experience with NoraCora. Hoping for the best in shipping and quality of clothes. We'll see!

Date of experience: July 13, 2021
Arizona
1 review
0 helpful votes
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TERRIBLE CUSTOMER SERVICE
September 11, 2021
Updated review

Your clothes look great but kind of confusing as to what I am receiving. I look forward to finding out... top plus garment under the top or just the top. It was not clear in your description of the garment.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

After inspection, we have never said that you cannot return or refund. We have not only responded to your email, but also sent you the return address, but you have never responded to any of our emails twice, please as soon as possible Reply to our email so that we can solve your order problem for you.

We have responded to your email promptly after receiving your return application. Have you not received the return procedure that we sent you the email 17 days ago? Or please check your spam mailbox:

From: [email protected] Sent: 2021-07-27 01:30:45 (Duration: 17.63 days)
To: [email protected]

———————————————————————————————————————

We have sent a new email to your mailbox again in 24h today, please check your mailbox as soon as possible and reply to us so that we can solve the problem for you as soon as possible.

From: [email protected] Sent: (duration: 0.56 days)
To: [email protected]
-----------------------------

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Your clothes look great but kind of confusing as to...
July 13, 2021
Previous review

Your clothes look great but kind of confusing as to what I am receiving. I look forward to finding out... top plus garment under the top or just the top. It was not clear in your description of the garment.

Date of experience: July 13, 2021
New York
1 review
0 helpful votes
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Sizes too small
September 11, 2021
Updated review

Nice pictures would like more details on style type of dress. Sizes are way smaller than most other on line companies.

Date of experience: August 12, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Okay, thank you for your suggestion, we will add more detailed pictures of our products in order to better choose products.
We will increase customer service staff at different time periods in the future so that customers can get a more timely response. Thank you for your suggestion.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@Noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Nice pictures would like more details on style type...
July 13, 2021
Previous review

Nice pictures would like more details on style type of dress.

Date of experience: July 13, 2021
Pennsylvania
2 reviews
0 helpful votes
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Sizing
August 12, 2021
Updated review

The material is odd on some of the dresses I've ordered and do not match the look of the photo on the website. Also, sizing is erratic. Some larges fit me and others are super tight. It's hit or miss.

Date of experience: August 12, 2021

It's good but takes too long to arrive
July 13, 2021
Previous review

It's good but takes too long to arrive.

Date of experience: July 13, 2021
Florida
1 review
1 helpful vote
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Can't login
September 12, 2021

I ordered some dresses using my own credit card I didn't set up an account logged in as guest now I want to order more I can't set up a password because I used my email to get tracking & sales notifications every time I I try to set a password it tells me that email has been used DUH I know that I just want to put a password to it so I can login easier grrrrrr frustrating didn't give 5 stars because of the password and I want to see how my return works out

Date of experience: August 12, 2021
Pennsylvania
1 review
0 helpful votes
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2nd chance
September 11, 2021

I had ordered previously and some of my items weren't as pictured or described. I tried to return with no response. Giving you another chance I hope the items look like the pictures.

Date of experience: August 12, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

After inspection, we did not find that you have purchased any other orders on our website before, so it is impossible to receive your return application. Did you make a purchase on another website?

Under normal circumstances, we will reply to the guest's mail one by one, it is impossible not to respond to you. Since we have not found your other orders or other emails, please tell us the order numbers of your other orders so that we can better solve the problem for you.

Hope this can eliminate your doubts and solve the problems you have encountered.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@Noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New York
1 review
0 helpful votes
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Save your money
September 11, 2021
Updated review

Hard to navigate site. Trouble adding item to items left in cart.
Took forever to get order
Blouse was printed backwards, sandals didn't fit.
Never again

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time. And sorry that the delivery time, which depends on the transport efficiency of the logistics company.

Regarding the delivery time, you can learn more about our shipping policy here https :// www.Noracora. Com/information/Shipping%20%26%20Delivery

Could you send us the pictures of the misprinted products you received?

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@Noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Hard to navigate site
August 12, 2021
Previous review

Hard to navigate site. Trouble adding item to items left in cart.

Date of experience: July 13, 2021
Maryland
1 review
0 helpful votes
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Low value and low quality products
September 11, 2021
Updated review

1st time shopping on this site, Product image looks better than actual products received
Products are of low quality.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


1st time shopping on this site, nice products
July 13, 2021
Previous review

1st time shopping on this site, nice products

Date of experience: July 13, 2021
Arizona
1 review
0 helpful votes
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Nice styles
August 12, 2021
Updated review

Love the clothes, just wish more were made of cotton.

Date of experience: August 12, 2021

Love the clothes
July 13, 2021
Previous review

Love the clothes.

Date of experience: July 13, 2021
California
1 review
0 helpful votes
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This is the third time I have bought clothes online in less than 3 months. I am not that good with computers and I always have problems. I can't tell you how many times I've asked for help. They were very helpful and patient with me. The clothes look a lot better actually. Thank you for always being helpful, professional, and quick to respond.

Date of experience: August 12, 2021
Texas
1 review
0 helpful votes
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Dress
September 11, 2021
Updated review

Easy to shop. Did not like dress it looks cheap with iron on flowers

Date of experience: August 12, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We`ll keep improving our products. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to shop
July 12, 2021
Previous review

Easy to shop

Date of experience: July 12, 2021
Oregon
1 review
0 helpful votes
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Very diappointed
August 12, 2021
Updated review

I ordered 5 pieces. All were poorly made, some with inferior materials. All except one were too small even though I followed size charts provided.

Date of experience: August 12, 2021

Sizing information is pretty good, but more consistent...
July 12, 2021
Previous review

Sizing information is pretty good, but more consistent garment measurements, especially sweep, would be helpful. I would also appreciate more information about fabric content and washing instructions, as well as consumer reviews.

Date of experience: July 11, 2021
Minnesota
1 review
0 helpful votes
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Size surprise
August 12, 2021
Updated review

The site was easy to get around and had important information accessable for each item. I recorded the sizing to be small but it was accurate, I ordered too big! Some of the fabrics were not represented clearly nor the styles.

Date of experience: August 12, 2021

The site was easy to get around and had important informatio...
July 2, 2021
Previous review

The site was easy to get around and had important information accessable for each item.

Date of experience: July 2, 2021
Oregon
1 review
1 helpful vote
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Poor Quality in women's fashion
September 11, 2021
Updated review

I ordered three items. All three were not satisfactory due to poor quality material and structure. I emailed to return the items and asked for two things
A full refund receipt and a return address. I have been given neither. Only a 15 percent return of money or a 50 percent coupon off future purchase. Both are unexceptionable. I felt frustrated and quite frankly ripped off. I will not order from Noracora or any online company from China. I tell everyone about this negative experience. I ordered trusting and was taken advantage of.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2021
Miss W. — Noracora Rep
over a year old

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

We were just making some offers before you actually return it. If you still insist on return, we can send you a return label. You can decline any offer we make.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Like so far
July 13, 2021
Previous review

Like so far

Date of experience: July 12, 2021
California
1 review
0 helpful votes
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It was fun and super easy to select items at great price. Hopefully they are true to size!

Date of experience: August 11, 2021

It was fun and super easy to select items at great...
July 12, 2021
Previous review

It was fun and super easy to select items at great price. Hopefully they are true to size!

Date of experience: July 12, 2021
California
1 review
0 helpful votes
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Don't shop here! NoraCora sells poorly made & ill-fitting items and makes returning nearly impossible. NoraCora advertises 30 day return policy. But ONLY if.
A. customer pays $35-$80 shipping of return item to Guangzhou China. B. Customer gets "permission" from company to request to begin a return with 30 days of receipt. C. Although items are shipped from NYC, returns Must be mailed to China Finally. Company offers to retain 85% and offers to pay 15% cash to disgruntled clients. No stars is proper rating, but is not a rate option.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2021
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
0 helpful votes
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First time customer
August 11, 2021
Updated review

Web page is VERY sensitive... jumping all over the place on page.

Date of experience: August 11, 2021

Web page is VERY sensitive...
July 11, 2021
Previous review

Web page is VERY sensitive... jumping all over the place on page.

Date of experience: July 11, 2021
Florida
1 review
0 helpful votes
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DON'T BUY FROM THIS COMPANY
August 11, 2021
Updated review

The quality of the clothing is NOT what is expected. The order was wrong. And when you try to get in touch with someone to return the merchandise NO ONE responds. It's a big waste of money! I have
Tried many time to get in contact to have my money refunded and NO response. Let me REPEAT, NO
RESPONSE!

Date of experience: August 11, 2021

The shopping experience has been great
June 26, 2021
Previous review

The shopping experience has been great. Now to wait and see the actual products.

Date of experience: June 26, 2021