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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Minnesota
1 review
0 helpful votes
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Product not comparabe to pictures
September 13, 2021
Updated review

The pictures of the product are extemely attractive, but the sizing process varies between items which makes it confusing and results in difficulty fitting. The sewing is a bit suspect in spots and the material is very thin. In addition, while it is stated that the parent company is in Hong Kong, one is not told in advance that products will need to be returned to China to get a refund.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Liked what I saw, but found the sizing process quite...
July 15, 2021
Previous review

Liked what I saw, but found the sizing process quite unique.

Date of experience: July 14, 2021
New Jersey
1 review
0 helpful votes
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Not as expected
September 13, 2021
Updated review

Ordering was fast and easy but quality was very disappointed.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Miss W. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Fast and easy website
July 15, 2021
Previous review

Fast and easy website

Date of experience: July 14, 2021
Ohio
1 review
0 helpful votes
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Poor quality
August 14, 2021
Updated review

The clothing is of poor quality both in terms of the fabric and the design. I don't know how the clothes look so good online and look so cheap in reality.

Date of experience: August 13, 2021

So far, so good
July 14, 2021
Previous review

So far, so good.

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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You cannot count on the sizing; of course the cheap copies of expensive dresses.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


While a bit overwhelming in choices and was unable...
July 14, 2021
Previous review

While a bit overwhelming in choices and was unable to order several sale items, I was basically pleased. Hopefully shipping will be in the time stated.

Date of experience: July 14, 2021
Hawaii
1 review
0 helpful votes
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Disappointed
September 12, 2021
Updated review

The selections looked great but actual product was disappointing. The fabric was not as described and looks cheap. When ordered it said delivery 6-10 days. It took exactly 1 month.

Date of experience: August 13, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time. And sorry that the delivery time, which depends on the transport efficiency of the logistics company.

Regarding the delivery time, you can learn more about our shipping policy here https :// www.Noracora. Com/information/Shipping%20%26%20Delivery

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great selection
July 10, 2021
Previous review

Great selection

Date of experience: July 10, 2021
Saudi Arabia
1 review
0 helpful votes
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I ordered many things in one go on first week of May, 2021 after one month and 10 days I received one item only and after one more week I received another item and the quality is very very baaad not like it shows in the website... Just yesterday August 13,2021
I got notification that the shipment is arrived
Delayed more than 3 months can you believe that. Quality is 1/10 - I attached photos of the 2 I tens I received and compare it with photos on their website bag is plastic - shoes is absolutely uncomfortable

Date of experience: August 13, 2021
Miss W. Noracora Rep
over a year old

Order#HBPT00646357-1

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon.

As for the long shipping,

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
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Good quality items
August 13, 2021
Updated review

I am mostly pleased with the tops I purchased from you. The quality is good but a couple of them were too big so I gave them to someone else.

Date of experience: August 13, 2021

Thought I was getting the free pillow but it didn't...
July 14, 2021
Previous review

Thought I was getting the free pillow but it didn't come up at final page. I do like that you show measurements for each piece.

Date of experience: July 14, 2021
West Virginia
1 review
0 helpful votes
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Product took a long time to arrive
September 12, 2021
Updated review

The products look better in the pictures than they do in person. The shipping takes a long time. I don't plan on using this company again to buy clothes from.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time.
Sorry that the delivery time, which depends on the transport efficiency of the logistics company.

Regarding the delivery time, you can learn more about our shipping policy here https :// www.Noracora. Com/information/Shipping%20%26%20Delivery

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@Noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to navigate the website
March 29, 2021
Previous review

Easy to navigate the website

Date of experience: March 29, 2021
Mississippi
1 review
0 helpful votes
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Disappointed
August 13, 2021
Updated review

Ordering was easy, I was disappointed in merchandise.

Date of experience: August 13, 2021

Easy as of now, will see when I receive
July 14, 2021
Previous review

Easy as of now, will see when I receive

Date of experience: July 13, 2021
California
2 reviews
0 helpful votes
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Return
August 13, 2021
Updated review

Was easy to Easy to use impossible to return when item was to small

Date of experience: August 13, 2021

Easy to use and love the way the size chart comes up
July 13, 2021
Previous review

Easy to use and love the way the size chart comes up

Date of experience: July 13, 2021
New Jersey
2 reviews
0 helpful votes
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Poor quality and sizes are not accurate
September 12, 2021
Updated review

Will never order again still don't have refund promised. Promised 15 % on six items only got 1.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

After inspection, we surly registered the 6 products you applied for return according to the requirements of your return application, and there was no such error that only 1 product was refunded.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Got alittle confusing
July 14, 2021
Previous review

Got alittle confusing

Date of experience: July 14, 2021
Connecticut
1 review
0 helpful votes
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It's unbelievable how insane of a sham this company is. I was a new customer. I placed an order. I got an email it was canceled. I assumed something went wrong with PayPal so I used a different form of payment. That order went through and it was the same order number as the first. It seemed odd but I didn't think anything of it. Until I got two completely separate packages of the exact same order charged twice and both had the same order number and came from two separate company names (neither one NORACORA). In addition the clothes are subpar and falsely advertised. I'm not talking taste I'm talking unwearable as the sleeves are tight, top and dress itself is huge or rather oddly cut. Maybe these were rejects of clothes made for non-US dollar stores? (That'd be an insult to dollar stores). All I can say is the fabric - the sizing - is all so different than the airbrushed false advertised false reviewed clothing in their site. When I asked to return for a refund — (you have to ask because it's not posted anywhere) —they then say it has to go to China at your cost and customs fees so they'll offer you 15% refund to keep the yuck unwearable clothes. This is 100% sham and an insult. The package label clearly said it's coming from California. Both packages. Wow could they be any more sham? Let's hope weather.com and Facebook - (wherever these click through ads are on) shut down this"company" and it's evil sham ways.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Miss W. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon.
----
As for the cancellation issue, we reviewed the email record and found that you only asked to cancel the two duplicate items, not the whole order. You may double check your email record as well.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Virginia
1 review
0 helpful votes
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I am still waiting!
September 12, 2021

They Claim part of my order was shipped Aug 2. It's August 14 and I have not received anything. I will never order from them again!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Miss W. Noracora Rep
over a year old

Sorry for any inconvenience caused.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Upon checking, your shipped parcel has been delivered. USPS#926129270*****0007466331

Delivered, Front Desk/Reception/Mail Room
August 16,2021 at 12:57 pm
DAYTONA BEACH, FL ***117

Please check the surroundings and contact the local post office if you do not have it​.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

GB
1 review
0 helpful votes
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I love this online store I never shop in person anymore and it is just amazing but I want more clothes because I see the same and shop online every week with my friends and we want to see more.

Date of experience: August 13, 2021
Colorado
1 review
0 helpful votes
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A joke
September 12, 2021

It's very disappointing. I ordered a dress size S and their S is actually XXL for me. I am usually an S or M depends on the design, but this dress came out like a huge sack of potatoes. Looks like a nightgown. Super big and the fabrics are such a low quality. The colors are washed and barely visible...
I would return it but I have to pay for the cost so is not worth it. It has to go back all the way to China.
I should have done my research before I ordered.
ANyway... some people might be ok for what they get for this prce but I can't even use it as a pajama... is huge, fabrics that have statics and stay glued to your body.
A big NO! For ordering on oracora.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

After inspection, the color of this product is relatively light, not a bright color.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
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Unable to return
September 12, 2021
Updated review

I paid extra for quick delivery to wear the dress at a party. I tried it on and the high empire waste was so tight I had trouble breathing. I have been unable to return the dress despite following their instructions.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We are sorry that there is a product problem, we will solve it for you as soon as possible.
After inspection, we have responded to your email promptly after receiving your return application. But we did not get any reply from you. Please reply to us as soon as possible so that we can resolve the return issue for you.
Have you not received the return procedure that we sent you the email 12 days ago? Or please check your spam mailbox:

From: [email protected] Sent: 2021-08-01 14:02:13 (Duration: 12.09 days)
To: mollyog****[email protected] sent successfully

———————————————————————————————————————

We have just sent a new email to your mailbox, please check your mailbox as soon as possible and reply to us so that we can solve the problem for you as soon as possible.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very easy!
July 13, 2021
Previous review

Very easy! Looking forward to my purchase

Date of experience: July 13, 2021
Florida
1 review
0 helpful votes
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I do not like the material of the dresses
August 13, 2021
Updated review

Not great not happy at all with the dresses or the material Was very disappointed. I will not order again! I loved it on line in person no I did not

Date of experience: August 12, 2021

Awsome unique clothing
July 14, 2021
Previous review

Awsome unique clothing

Date of experience: July 13, 2021
New Jersey
1 review
0 helpful votes
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Dress and shirt
September 12, 2021
Updated review

I was very disappointed in the items I received, neither item looked like the pictures. The material is cheap and thin, you can see right through it! The only good thing was I got 15%of my money back

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very pleasant
July 14, 2021
Previous review

Very pleasant

Date of experience: July 13, 2021
New York
1 review
0 helpful votes
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Pretty clothes
August 13, 2021
Updated review

Yes I love this and the shipping was good love the shoes too

Date of experience: August 12, 2021

Yes I love this
July 13, 2021
Previous review

Yes I love this

Date of experience: July 13, 2021
California
1 review
0 helpful votes
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A Gift.
August 12, 2021
Updated review

My order was to my daughter In law. Emily Walsh. I just paid for it. Sharon and she's her gift.

Date of experience: August 12, 2021

Easy to understand
July 13, 2021
Previous review

Easy to understand

Date of experience: July 13, 2021