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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

We monitor reviews for authenticity

Arizona
2 reviews
0 helpful votes
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OK... but not great.
August 22, 2021

The hemline was not what I expected. It looked like a nightgown hem.

Date of experience: August 21, 2021
Louisiana
1 review
0 helpful votes
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Big Easy
August 22, 2021
Updated review

Unique Designs. I think folks should order 1 size up!

Date of experience: August 21, 2021

VERY EASY!
July 22, 2021
Previous review

VERY EASY! Great Selections!

Date of experience: July 22, 2021
Delaware
1 review
0 helpful votes
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The clothes are nothing like the pictures. Even the tags inside say they are made of fabrics they are NOt made of.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Thanks for your patience to wait.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


The website kept taking it places that did not make...
August 21, 2021
Previous review

The website kept taking it places that did not make it easy to purchase. I kept giving up, then coming back. The website is not smoothly set up for easy - to - purchase.

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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Some were cute and some had awful fabric/cheap
August 21, 2021
Updated review

It was great. Cute inexpensive tops. Hope I get sooner than 15 days...

Date of experience: August 21, 2021

It was great
July 22, 2021
Previous review

It was great. Cute inexpensive tops. Hope I get sooner than 15 days...

Date of experience: July 22, 2021
Ohio
2 reviews
0 helpful votes
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Disappointed with purchase
August 21, 2021
Updated review

Hello I'm a first time buyer. I grew up in the late60s and 70s and I love vintage clothing and jewelry and purses. You have a wide selection of pieces and I'm happy to have found your store.

Date of experience: August 21, 2021

Hello I'm a first time buyer
July 19, 2021
Previous review

Hello I'm a first time buyer. I grew up in the late60s and 70s and I love vintage clothing and jewelry and purses. You have a wide selection of pieces and I'm happy to have found your store.

Date of experience: July 18, 2021
California
1 review
0 helpful votes
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I LOVE this top!
September 20, 2021

This is my first time to order on-line. I didn't like to wait until I had to "jump thru a LOT of hoops" to find out what the shipping charges are. Friends shop places that have NO shipping charges. I need to look for those.

Date of experience: August 21, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.
Sorry for this situation, but the amount of shipping can only be calculated after entering the address. You can check the shipping cost on the page of selecting shipping methods before payment.

Shipping cost of your order depends on the shipping distance and weight of the packages. We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.

We now offer free shipping service on orders over $99(except for pre sale items and final sale items).
So when your order amount is less than $99 you`ll be charged the shipping fee. Hope for your understanding.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Maryland
1 review
0 helpful votes
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No response for return
September 20, 2021

I have a return and I have done everything possible for NoraCora to send me return information. I have done exactly what they advised me to do for the return process. They are not answering my emails or moving forward with return. The policy is 30 days and the time is running out. Will not be ordering from this company again. Items that I did keep are made cheap and flimsy. I am returning the shoe because the fake leather has crinkles that will not come out, made cheaply.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
We are sorry that there is a product problem, we will solve it for you as soon as possible.

After inspection, we have responded to your email promptly after receiving your return application. But we did not get any reply from you. Please reply to us as soon as possible so that we can resolve the return issue for you.

Have you not received the return procedure that we sent you the email 9 days and 5 days ago? Or please check your spam mailbox:

From: [email protected] Sent: 2021-08-15 14:36:16 (Duration: 9.06 days)
To: pos****[email protected] sent successfully
……

From: [email protected] Sent: 2021-08-19 10:21:04 (Duration: 5.24 days)
To: pos****[email protected] sent successfully

———————————————————————————————————————

We have just sent a new email to your mailbox, please check your mailbox as soon as possible and reply to us so that we can solve the problem for you as soon as possible.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Pennsylvania
1 review
0 helpful votes
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Poor finishing of details, raveling threads
September 20, 2021
Updated review

This was the first and final time to order, due to poor quality finishing sewing work.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


First timer!
August 21, 2021
Previous review

First timer!

Date of experience: July 21, 2021
Maryland
1 review
0 helpful votes
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Awesome dress
August 21, 2021
Updated review

Very quick and simple. Amazing quality and also affordable.

Date of experience: August 21, 2021

Very quick and simple
July 22, 2021
Previous review

Very quick and simple

Date of experience: July 21, 2021
Illinois
1 review
1 helpful vote
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I have made several purchases of clothes in this online clothing store. The online process was very easy to do! I have ordered several blouses and a sweater, I was very happy with all! Customer service handled my questions in a timely manner via email, even when I asked for too small an order, they responded quickly and helped me get the correct size. I like to track shipments, you know exactly when they will arrive!

Date of experience: August 21, 2021
Maryland
1 review
0 helpful votes
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Site work needed
September 20, 2021

Site is very difficult to maneuver, as there is no continue shopping button and using back button constantly logs out of site. A longer shipping period than you may be accustomed to using other online shopping venues.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop. Thank you for your suggestions.

Maybe you can try to use our App to get a more convenient way to shop.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Australia
2 reviews
0 helpful votes
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We will see how the shopping has gone when I receive the clothes.

Date of experience: August 21, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

If items do not fit, you can contact us to return within 30 days from delivery date.

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:
Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


We will see how the shopping has gone when I receive...
July 22, 2021
Previous review

We will see how the shopping has gone when I receive the clothes.

Date of experience: July 21, 2021
New York
3 reviews
0 helpful votes
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Returns
August 21, 2021
Updated review

I returned all the items except one and that was a final sale. The sizes were too small and I couldn't change them. I'm waiting for my refund. Yola

Date of experience: August 21, 2021

I couldn't apply for klarna or after pay because I...
July 22, 2021
Previous review

I couldn't apply for klarna or after pay because I don't have a smart phone.

Date of experience: July 22, 2021
Michigan
1 review
0 helpful votes
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Didn't fit me
August 21, 2021
Updated review

Web site was easy to use
I ordered a dress and a top in size large. The dress is too small and the top is too big! The clothes are lovely. Wish they fit me!

Date of experience: August 20, 2021

Web site was easy to use
July 22, 2021
Previous review

Web site was easy to use

Date of experience: July 21, 2021
New York
1 review
0 helpful votes
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Shipping a little slow. Liked 2 out of the 3 items ordered
September 20, 2021
Updated review

Shipping a little slow. One items material. Waa not what it appeared to be in the pictures or description

Date of experience: August 20, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Sorry that the delivery time, which depends on the transport efficiency of the logistics company. Thank you for your patience.

Regarding the delivery time, you can learn more about our shipping policy here https://www.Noracora. Com/information/Shipping%20%26%20Delivery

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Website a bit slow but overall good experience
July 22, 2021
Previous review

Website a bit slow but overall good experience

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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Return attempts
September 20, 2021
Updated review

I have made 4 requests for approval to return items without reply so not very good!
All I want is authorization to return these items!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
We are sorry that there is a product problem, we will solve it for you as soon as possible.

After inspection, we have responded to your email promptly after receiving your return application. But we did not get any reply from you. Please reply to us as soon as possible so that we can resolve the return issue for you.
Have you not received the return procedure that we sent you the email 15 days; 12days and 8 days ago? Or please check your spam mailbox:

From: [email protected] Sent: 2021-08-09 09:05:06 (duration: 15.31 days)
To: bar***[email protected] sent successfully

=========

From: [email protected] Sent: 2021-08-12 12:13:18 (duration: 12.18 days)
To: bar***[email protected] sent successfully

……
Sorry that you are not satisfied with the item(s).

We can offer one of the following options for you:

……

==============

From: [email protected] Sent: 2021-08-16 14:25:16 (duration: 8.09 days)
To: bar***[email protected] sent successfully

———————————————————————————————————————

We have just sent a new email to your mailbox, please check your mailbox as soon as possible and reply to us so that we can solve the problem for you as soon as possible.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to navigate
July 21, 2021
Previous review

Easy to navigate

Date of experience: July 21, 2021
Florida
3 reviews
0 helpful votes
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Half good half bad
September 20, 2021
Updated review

Easy shopping for nice clothes but will see quality when received

Date of experience: August 20, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy shopping for nice clothes but will see quality...
July 21, 2021
Previous review

Easy shopping for nice clothes but will see quality when received

Date of experience: July 21, 2021
Colorado
2 reviews
0 helpful votes
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Poor Quality!
August 21, 2021
Updated review

Not all that thrilled. The fabrics looked like photographed, from there nothing was what I expected. Your return policy is very limiting and I will not be ordering from your site again.

Date of experience: August 20, 2021

Super fun prints, very good prices
July 17, 2021
Previous review

Super fun prints, very good prices

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
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I love all of your fashion
September 20, 2021

I hope it doesn't take a long time to come my first order took a very long tine I wasn't aware that it was shipped from China

Date of experience: August 20, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Sorry that the delivery time, which depends on the transport efficiency of the logistics company. We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time.
Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.
If there is no accident, the logistics company will ship the package to you on time.

Delivery Time=Processing Time+Shipping Time
It will need 3-5 business days of processing time
10-15 business days of shipping time
Expected to receive it in 13-20 business day

Thank you for your patience, we will urge the logistics provider to transport the package for you as soon as possible.

Regarding the delivery time, you can learn more about our shipping policy here https://www.Noracora. Com/information/Shipping%20%26%20Delivery

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Colorado
1 review
0 helpful votes
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Exactly as expected
August 20, 2021
Updated review

Simple and direct - all functioning properly which is appreciated!

Date of experience: August 20, 2021

Simple and direct
July 21, 2021
Previous review

Simple and direct - all functioning properly which is appreciated!

Date of experience: July 20, 2021