Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have received the order clothes. I'm not happy with it since the sizes are smaller than indicated on the website. The blouse and dress I bought were tight and I cannot wear them. I'm afraid that if I return the clothes I will never get my money back and not get another one with bigger sizes. For that reason, I will never order clothes online ever again.
So far so good. We'll see when my clothes arrive if there are any issues with the product and customer service. I can make comments then. I had a bad experience with other online vendors. I hope that these vendors are not the same.
I really like the designs of the items. I had a question about my order and they responded quickly. The customer service is prompt and reliable.
Sorry for any inconvenience caused.
Thank you for your patience, we will urge the logistics provider to transport the package for you as soon as possible for the order HBPT00856661.
===================
After inspection, we have responded to your return request. Have you not received our email about the return authorization? It is recommended that you check the spam mailbox:
From: [email protected] Sent: 2021-08-21 10:56:31 (duration: 2.30 days)
To: [email protected] successfully sent
……
HBPT0079**01
----------------------------------
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Top was made of cheap fabric, and at least 2 sizes smaller than size listed, Very disappointed! NoraCora would NOT give me a full refund!
One item I ordered was NOT received.
Lost a customer
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
After inspection, regarding the third product that you did not receive: You did not receive this product because we have cancelled this unshipped product according to your request two weeks ago, and it has now been processed for you It's refunded, have you forgotten it?:
Cancelled -Casual Cotton Bottoms
Color: Black; size: XXL
--------------
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
My shopping experience was nice but I had a problem with returning items
My shopping experience was nice but I had a problem with method payment. I did not have conformation from you to about my payment.
Easy to order, but have found items not as presented, sizes are hit and miss, and receipt of merchandise iffy. Items look so great online that you still order hoping next time will be a hit. Returns are basically impossible having to deal with foreign contacts. I just donate the items that don't fit! Will not order again.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
We support returns. After inspection, we have not received any return request from you.
If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us
How to Make Your Return:
Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy to order, it have found items not as presented, sizes are hit and miss, and receipt of merchandise iffy. Items look so great online that you still order hoping next time will be a hit. Returns are basically impossible having to deal with foreign contacts. I just donate the items that don't fit! Keep telling myself NOT to buy again but the look of the items draws me in.
Easy shopping, good selection of clothes and accessories
I love this online boutique, it has good quality clothes and fast delivery. In addition, the staff gives you a lot of help when you need it via email. I could praise this website all day.
So easy, great clothing options! Thank you so much!
Easy to order my first so will let you know more when I get it.
The quality and the sizes are all disappointing. Out of 5 piieces ordered, one shirt was ok. I
Gave the clothes to charity!
This last order came in a more timely manner. The main problem is the products don't always look like they do in the ads and be extra careful about sizing watch the inch difference in the styles not all the same even though the size is! Shop very wisely don't want to return.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Site is hard to navigate, bounces around from articles and off to something else. I'm very worried about length of time till I get my order last on took over 2 months to receive!
I loved the clothes from this boutique on the web, definitely recommended, in my opinion they are much more reliable than other places or physical stores.
Shopping was easy but the quality of the material and workmanship was terrible. The fit was all wrong and it ran very small. I loved the colors and style on your website. I will not wear this. They went into the charity box immediately.
Shipping was high for one item but Code26 helped out. They don't tell you the items are exported from China so the sizes and quality are not up to U.S. standards (the sizes tend to be smaller, the material thinner, the workmanship more flimsy).
This was my first time shopping on this site. I was not able to print out a copy of my order, which I always do for my records. I ordered four tops and three dresses. UPDATE: I have now received my order. The dresses fit fine. The tops had 3/4 length sleeves with tight elastic at the sleeve hems, which was very uncomfortable. I removed the elastic from all of the sleeves, so I will have to hem them.
This was my first time shopping on this site. I was not able to print out a copy of my order, which I always do for my records. I hope an email is sent to me showing the items. I took a chance and ordered several tops and dresses, I hope they fit.
They are great thank you some thing different and they look like a set
Easy process sizes were larger than site explained I paid for expedited delivery did not get merchandise in expected time return policy didn't allow me to exchange in enough time either.
It was difficult to focus on the items -- summer tops --for which I was shopping. Not a problem
It was difficult to focus on the items -- summer tops --for which I was shopping.
The navy blue top described in the picture was not the one I received. I wanted a navy top with a white anchor printed on it, instead I receive a navy top with the word "faith" printed on it. I tried to reach out to NoraCora and did not receive a response. Very disappointed in your customer service.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!


Thank you for your feedback and sorry for any inconvenience caused.
Please don't worry, we are operating legally, and we will refund your returned products in full after receiving your return package.
After inspection, we did not find any other orders other than this order HBPT00790568 (only two products), which made us unable to process your other orders for you.
What is the order you did not receive? Please let us know so that we can better solve the problem for you.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!