Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Noracora

Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Noracora?
grey stargrey stargrey stargrey stargrey star

Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Martha X.
Unfollow Martha X.
Share Review
Report Review

Sizes of the clothes runs smaller than indicated
September 22, 2021
Updated review

I have received the order clothes. I'm not happy with it since the sizes are smaller than indicated on the website. The blouse and dress I bought were tight and I cannot wear them. I'm afraid that if I return the clothes I will never get my money back and not get another one with bigger sizes. For that reason, I will never order clothes online ever again.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Please don't worry, we are operating legally, and we will refund your returned products in full after receiving your return package.

After inspection, we did not find any other orders other than this order HBPT00790568 (only two products), which made us unable to process your other orders for you.

What is the order you did not receive? Please let us know so that we can better solve the problem for you.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far so good
July 23, 2021
Previous review

So far so good. We'll see when my clothes arrive if there are any issues with the product and customer service. I can make comments then. I had a bad experience with other online vendors. I hope that these vendors are not the same.

Date of experience: July 23, 2021
New York
2 reviews
0 helpful votes
Follow Toni H.
Unfollow Toni H.
Share Review
Report Review

Great Customer Service
September 22, 2021

I really like the designs of the items. I had a question about my order and they responded quickly. The customer service is prompt and reliable.

Date of experience: August 22, 2021
Jules R. Noracora Rep
over a year old

Sorry for any inconvenience caused.

Thank you for your patience, we will urge the logistics provider to transport the package for you as soon as possible for the order HBPT00856661.

===================

After inspection, we have responded to your return request. Have you not received our email about the return authorization? It is recommended that you check the spam mailbox:

From: [email protected] Sent: 2021-08-21 10:56:31 (duration: 2.30 days)
To: [email protected] successfully sent

……
HBPT0079**01
----------------------------------

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
2 reviews
0 helpful votes
Follow Barbara I.
Unfollow Barbara I.
Share Review
Report Review

Poor quality top
September 21, 2021
Updated review

Top was made of cheap fabric, and at least 2 sizes smaller than size listed, Very disappointed! NoraCora would NOT give me a full refund!
One item I ordered was NOT received.
Lost a customer

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

After inspection, regarding the third product that you did not receive: You did not receive this product because we have cancelled this unshipped product according to your request two weeks ago, and it has now been processed for you It's refunded, have you forgotten it?:
Cancelled -Casual Cotton Bottoms
Color: Black; size: XXL

--------------

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Quick and easy
July 23, 2021
Previous review

Quick and easy. Just hoping items fit!

Date of experience: July 23, 2021
New York
1 review
0 helpful votes
Follow Karen W.
Unfollow Karen W.
Share Review
Report Review

Not happy
August 22, 2021
Updated review

My shopping experience was nice but I had a problem with returning items

Date of experience: August 22, 2021

My shopping experience was nice but I had a problem...
July 20, 2021
Previous review

My shopping experience was nice but I had a problem with method payment. I did not have conformation from you to about my payment.

Date of experience: July 20, 2021
Arkansas
1 review
0 helpful votes
Follow Sarah J.
Unfollow Sarah J.
Share Review
Report Review

Don't bother to buy.
September 21, 2021
Updated review

Easy to order, but have found items not as presented, sizes are hit and miss, and receipt of merchandise iffy. Items look so great online that you still order hoping next time will be a hit. Returns are basically impossible having to deal with foreign contacts. I just donate the items that don't fit! Will not order again.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We support returns. After inspection, we have not received any return request from you.

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to order, it have found items not as presented,...
August 17, 2021
Previous review

Easy to order, it have found items not as presented, sizes are hit and miss, and receipt of merchandise iffy. Items look so great online that you still order hoping next time will be a hit. Returns are basically impossible having to deal with foreign contacts. I just donate the items that don't fit! Keep telling myself NOT to buy again but the look of the items draws me in.

Date of experience: July 18, 2021
Pennsylvania
3 reviews
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

I didn't realized some items need to be dry cleaned
August 22, 2021
Updated review

Easy shopping, good selection of clothes and accessories

Date of experience: August 22, 2021

Easy, good selection of plus sizes
July 23, 2021
Previous review

Easy, good selection of plus sizes

Date of experience: July 23, 2021
Poland
1 review
0 helpful votes
Follow Josefa H.
Unfollow Josefa H.
Share Review
Report Review

I love this online boutique, it has good quality clothes and fast delivery. In addition, the staff gives you a lot of help when you need it via email. I could praise this website all day.

Date of experience: August 22, 2021
North Carolina
1 review
0 helpful votes
Follow Jeff M.
Unfollow Jeff M.
Share Review
Report Review

Dress is very thin material
August 22, 2021

So easy, great clothing options! Thank you so much!

Date of experience: August 22, 2021
Florida
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

Easy to order my first so will let you know more when I get it.

Date of experience: August 22, 2021
Canada
2 reviews
4 helpful votes
Follow Hala A.
Unfollow Hala A.
Share Review
Report Review

Very disappointed
August 22, 2021

The quality and the sizes are all disappointing. Out of 5 piieces ordered, one shirt was ok. I
Gave the clothes to charity!

Date of experience: August 22, 2021
California
1 review
0 helpful votes
Follow Deborah Z.
Unfollow Deborah Z.
Share Review
Report Review

Be careful what you order!
September 21, 2021
Updated review

This last order came in a more timely manner. The main problem is the products don't always look like they do in the ads and be extra careful about sizing watch the inch difference in the styles not all the same even though the size is! Shop very wisely don't want to return.

Date of experience: August 22, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Site is hard to navigate, bounces around from articles...
April 28, 2021
Previous review

Site is hard to navigate, bounces around from articles and off to something else. I'm very worried about length of time till I get my order last on took over 2 months to receive!

Date of experience: April 27, 2021
Ukraine
1 review
0 helpful votes
Follow Linna M.
Unfollow Linna M.
Share Review
Report Review

I loved the clothes from this boutique on the web, definitely recommended, in my opinion they are much more reliable than other places or physical stores.

Date of experience: August 22, 2021
Florida
1 review
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Share Review
Report Review

Terrible quality
August 22, 2021

Shopping was easy but the quality of the material and workmanship was terrible. The fit was all wrong and it ran very small. I loved the colors and style on your website. I will not wear this. They went into the charity box immediately.

Date of experience: August 22, 2021
New Mexico
2 reviews
2 helpful votes
Follow Douglas M.
Unfollow Douglas M.
Share Review
Report Review

BUYER BE CAREFUL!
August 22, 2021

Shipping was high for one item but Code26 helped out. They don't tell you the items are exported from China so the sizes and quality are not up to U.S. standards (the sizes tend to be smaller, the material thinner, the workmanship more flimsy).

Date of experience: August 22, 2021
Indiana
2 reviews
1 helpful vote
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

First time ordering.
August 22, 2021
Updated review

This was my first time shopping on this site. I was not able to print out a copy of my order, which I always do for my records. I ordered four tops and three dresses. UPDATE: I have now received my order. The dresses fit fine. The tops had 3/4 length sleeves with tight elastic at the sleeve hems, which was very uncomfortable. I removed the elastic from all of the sleeves, so I will have to hem them.

Date of experience: August 22, 2021

This was my first time shopping on this site
July 19, 2021
Previous review

This was my first time shopping on this site. I was not able to print out a copy of my order, which I always do for my records. I hope an email is sent to me showing the items. I took a chance and ordered several tops and dresses, I hope they fit.

Date of experience: July 19, 2021
Australia
1 review
0 helpful votes
Follow Anna A.
Unfollow Anna A.
Share Review
Report Review

Necklace and earrings
August 22, 2021

They are great thank you some thing different and they look like a set

Date of experience: August 21, 2021
Georgia
1 review
0 helpful votes
Follow Amy U.
Unfollow Amy U.
Share Review
Report Review

Not happy
August 22, 2021

Many selections and easy to navigate but items were not satisfactory.

Date of experience: August 21, 2021
Michigan
1 review
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

Late delivery
August 22, 2021

Easy process sizes were larger than site explained I paid for expedited delivery did not get merchandise in expected time return policy didn't allow me to exchange in enough time either.

Date of experience: August 21, 2021
New Jersey
1 review
0 helpful votes
Follow Ruth I.
Unfollow Ruth I.
Share Review
Report Review

It was difficult to focus on the items -- summer tops --for which I was shopping. Not a problem

Date of experience: August 21, 2021

It was difficult to focus on the items
July 22, 2021
Previous review

It was difficult to focus on the items -- summer tops --for which I was shopping.

Date of experience: July 22, 2021
Pennsylvania
1 review
0 helpful votes
Follow Janet Z.
Unfollow Janet Z.
Share Review
Report Review

The navy blue top described in the picture was not the one I received. I wanted a navy top with a white anchor printed on it, instead I receive a navy top with the word "faith" printed on it. I tried to reach out to NoraCora and did not receive a response. Very disappointed in your customer service.

Date of experience: August 21, 2021