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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
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quality
162

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California
1 review
48 helpful votes
Follow Kaki C.
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Next door in California blocked me from the website after using my Hawaiian Name on the website, which appears racist. Would you ban Barack Obama because his name is not caucasian? Next door suborns bullying, and harassment by allowing a man to bully and harass me, directly violating website rules and he "flags" me for a name issue and they block me! Ironic and sad... This needs to be public knowledge.

Date of experience: October 10, 2014
California
1 review
53 helpful votes
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NextDoor allows leads and moderators to control the site. You can't even express your opinion about an online newspaper article (about a publicly elected official) that SOMEONE ELSE posted. I did that this weekend as was banned by NextDoor -- for an OPINION... about an elected official. Not only that but I just found out they not only banned my account, but my wife's as well. Stay away from NextDoor -- it's just another craigslist wannabe. They invite you to post about neighborhood issues and crime. But god forbid you call out an elected official? Wow. Horrible, horrible site. They've let our moderator basically run the site, delete posts, and bully people off the site. And users have no clout unless they've invited enough people.

Date of experience: October 5, 2014
California
1 review
52 helpful votes
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I was really excited when I first learned of nextdoor. It allowed us to speak with one another in the local community again after the demise of local media. It seemed ideal or it could be if fair moderation was applied. Unfortunately, it is controlled by censorious political actors who want to crush discussions of uncomfortable local topics- like closed door meetings of the community council, unwise local projects, racist and exclusionary policies of local agencies. Nextdoor support is unhelpful. They simply let the moderators do what they want without any adherence to their own community guidelines. The moderator becomes the local "information czar" who can punish and censor at will.

Date of experience: October 5, 2014
New York
1 review
76 helpful votes
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SCAM
September 28, 2014

SCAM. This site takes your personal info and sells it to spammers. I know this because I created an email only for Nextdoor and a few days later I started receiving spam from other companies. ND claims to be safe and secure but they're looking for money like any one else.

Date of experience: September 28, 2014
North Carolina
1 review
26 helpful votes
Follow Gunnar P.
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Funny how many folks are whining about being "censored" by their Nextdoor leads. That's a function of the leads and not of the Nextdoor site. But given the way that some of these reviews are written, I think I can tell what kind of crap these folks are probably posting. And of course, these same folks never, ever suggest any better application or site. Nextdoor is meant to be a neighborhood communication site. Some folks see it as their own personal soapbox, which can be detrimental to the rest of the neighbors trying to use it for otherwise constructive purposes.

Our neighborhood has had good success with the application. But at the same time, we don't have any nutjobs trying to hijack the site to use it as a personal forum to express their religious, environmental or political views or to drone on incessantly about their own pet causes. We formed groups to handle some of these items, and it works well. At the same time, folks have been polite with their usage of the system.

Date of experience: September 19, 2014
Texas
1 review
47 helpful votes
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I agree with most people's comments here! The leads do a terrible job just because they have so much power! They really do and undo whatever they feel like doing and/or undoing! Even when the Nextdoor guidelines forbid to delete/censore entire threads, the leads still delete them! Also, animal welfare issues are wrongly treated as religion or politics and they are put aside into forgotten subgroups that most people don't visit! So, who's hurt? The poor animals! This does not seem like an intelligent strategy at all!

PROBLEMS:

1) LEADS HAVE FAR TOO MUCH POWER! They need to be changed periodically! Otherwise, it is easy to think that they have been elected by the same Nextdoor organization with a pre-meditated purpose: manipulation of the masses! (How frustrating!)
2) Nextdoor Corp. office does not pay attention to the interests of the majority of the community but to the minority of narrowed-minded people, most of whom happen to be leaders!
3) The system is castrating and monopolizes on people's interests and feelings by empowering just a few!
4) Nextdoor is not a forward-thinking organization but an old fashion one! Definitely, NOT THE WAY TO GO FOR YOUNGER GENERATIONS!

Date of experience: September 19, 2014
Texas
1 review
48 helpful votes
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STAY AWAY!
September 18, 2014

STAY AWAY! It's a good concept to connect with neighbors, but where do I start with the many issues that make it a disaster. Nextdoor is based in CA yet they have the ability to force an entire neighborhood across the country to stop talking about a "popular" subject because of a minority of whiners who can't scroll past and ignore a topic they are not interested in. The choice of what topics are acceptable are not made by the actual neighbors who are adults and should have a say so.

EVERYTHING is against the Nextdoor guidelines and there are plenty who will point out every offense by picking a fight or flagging. Can you imagine if Facebook ordered people to stop having discussions about any topic, much less a productive valuable community project? There is a reason that "tall fences make good neighbors". The "neighborly" dialog is replaced with hostility, defamation, flagging, inability to tolerate other opinions, and a polarizing tone in almost every discussion. Adults not able to get along and the unqualified Leads dictating and censoring unfairly which creates a more hostile tone. It ruins your day reading all the fighting like little kids. The features on the site are way below par with social media.

Nextdoor will eventually have advertising and all your personal information which they verify will be sold so let the spam emails and solicitor calls begin.

Date of experience: September 18, 2014
Wisconsin
3 reviews
75 helpful votes
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Very bad...
September 16, 2014

Very bad... the site makes you give out your name and you are allowed to not give number of your address... well I was with hunted down from lead and followers because I disagreed with posts. I only used my first and middle name. Then they tracked down my full name and full address and posted it... how did they know if I was a battered women and did not want this info out there? They also flag whenever they disagree with you. Do not join for your personal safety and for your sanity... Nextdoor will eventually use this website to sell advertising and hey they have all your private info!

Date of experience: September 16, 2014
Virginia
1 review
49 helpful votes
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While this site has potential it has such major flaws that make it terrible. I agree with others. The leads have the open ability to censor anything they just don't like. Then only leads can name other leads and you have more than one person that can do it. If nextdoor.com were able to develop a way to have a fair amount of leads it would be great but right now it's just too open for censorship and it happens a lot.

Date of experience: September 15, 2014
Virginia
2 reviews
67 helpful votes
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In my community of Tierra del Sol, Land o Lakes, Fl, I cannot post anything on this neighborly website. I am a homeowner, mortgage and dues paid,. ALL bills paid and I have been stalked online on this website by a man rounded up as a member of a big Mafia sting. He has relatives here, the HOA President for one and he can post. He rents 4 houses here. I am scared to live here. I am too old to abandon my home and find another.

Date of experience: August 25, 2014
Arkansas
1 review
56 helpful votes
Follow Jon Z.
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Well, after reading all of the comments on several sites, I would never sign up with nextdoor. Most comments were negative with legitimate reasons. Any site that has a "lead" with this much power to censor free speech, can't be good for anyone. This company must have gotten their ideas from an x soviet handler. What a great way to single out individuals for their political, religious and social views. A great way to separate the goats from the sheep. I predict nextdoor will dry up within the next 5 years. Censorship through any medium, is not the America I grew up in. Anyone that has been stocked, victimized or is a victim of a violent crime, knows better than to advertise their name, address and personal conversations with anyone they don't already have a face to face relationship with. Neighbor hood watch is still a great idea. It requires those interested in it, to participate face to face with those who chose to. There is more room for acceptance of others views when your standing in front of them, sharing in a conversation about a specific subject. I know my neighbors closest to my home. If I want to know more, I can walk over, introduce myself and make a decision over time, if I want further or more frequent contact with them. People, we are forgetting how to socialize. Make an effort if you want to know more of your neighbors and go knock on their door. Jon Z.

Date of experience: August 13, 2014
Libya
2 reviews
11 helpful votes
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I haven't yet tried the site, because i am not from the USA. But on the media they seem to be doing great things, and the funding they managed to get, gives me the impression that the boys of Silicon Vally feel its a site that can make a serious impact on the internet and on many neighborhoods. I am also seeing many other similar website come up internationally like www.innwan.com www.neighborly.com and www.everyblock.com which seems to have relaunched. I assume that all these sites probably have to figure out how to get neighbors rather than friends to interact, and not simply to pass the time and make each other laugh but to be useful to one another. I think eventually someone will get it right.

Date of experience: July 28, 2014
Virginia
1 review
41 helpful votes
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Yes not a good sight to use they have to much info on you and where you live and so the the people that will brake into your home, and take about bullies and they know it all's its full of them. Its controlled by one person in your neighborhood and if they do not like with your saying they will block the post.

Date of experience: July 26, 2014
Washington
1 review
45 helpful votes
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Nextdoor discriminates... I put up a post announcing a Carnival at a local Chick fil A Restaurant... they were offering complimentary sno cones, games, crafts, community booths and milk a cow. I live in the inner city of St. Louis, Mo and this (I thought) would be a great opportunity for parents to take their kids... so I posted the announcement... I immediately started receiving derogatory replies from members of the LGBT Community and my post was flagged and removed. I reposted x2 more times. Then the Lead LGBT member complained to the Nextdoor Staff and they supported the removal of the post. The LGBT Community took offense at the post because it was Chick fil A and Nextdoor agreed they had the right to have the post taken down. Nextdoor is not good for the neighborhood... they support discrimination and I can no longer be an active member of their site.

Date of experience: July 9, 2014
Missouri
1 review
52 helpful votes
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Warning
July 9, 2014

Warning - don't go here. This is like a maniacal neighborhood association on steroids. The leads dictate the tone and content of what is allowed to be posted - and deem their friends as leads in order to support them 100%. It is completely biased. It encourages all sorts of bad behavior that reminds you of high school. No differing opinions allowed - or you will be removed. The support staff is useless.

Date of experience: July 8, 2014
Colorado
1 review
16 helpful votes
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This site has some great uses for crime alerts and mundane requests for a dermatologist, babysitter or advertising your old tv for sale.

If you vary past that and get into some thoughtful and or heated discussions on ie cats killing birds, you may run into some censoring entitled neighbors who are designated leads by next door. Now we are into the area of dictatorship. Whoever starting the neighborhood gets to be a lead and name their cronies as other leads and it is their way or the highway. I recently filed a grievance with Nextdoor over the improper removal by a lead of a very popular cross neighborhood post, which they had removed from our neighborhood due to alleged complaints. Nextdoor said they were wrong, which was great, and would educate the leads on proper ways to manage but one of the leads messages me that she didn't care what Nextdoor said and that she had the power to MUTE me. So much for the First Amendment.

Date of experience: July 1, 2014
New Mexico
1 review
41 helpful votes
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I was on this site and an active member until I got tired of being attacked by another member and made a comment in a private room when I was booted by nextdoor with no explanation. It took 4 emails to support to get an answer and then the person Garrett that did answer me was rude and told me to be more accountable for my actions. When I requested to speak to his supervisor he stopped all correspondence with me. During this time I was called a jack $#*! by a lead! This site is biased and I would not recommend it.

Date of experience: June 30, 2014
New Jersey
1 review
43 helpful votes
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The site was useful for sharing or collecting information regarding criminal activity in the neighborhood. However, I signed on with a pseudonym and I was kicked off the site because someone complained about my last name being Xxxx. Being a public safety official, my information is redacted from public records to protect me and my family. They kicked me off for being cautious, but disregard the class 3 sex offender on the site. Thanks a lot.

Date of experience: May 17, 2014
Georgia
1 review
33 helpful votes
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I thought about signing up for this service. But I refused, even after getting an invitation. The question becomes, "what's in it for THEM?!" They do a great job of telling you basically that ALL YOUR INFORMATION is theirs to do what they want. Well, what the hell is the incentive for me? Sounds like big brother rather than a neighborhood group. AND they want to target me for advertising. I have two words for this company and the first begins with an F. Leave me alone NextDoor.com!

Date of experience: May 16, 2014
Texas
1 review
41 helpful votes
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Very bad website
April 27, 2014

Very bad website. Not fair and used to slander character by other homeowners and NextDoor allows this.

Date of experience: April 27, 2014