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All kinds of designer's dresses - Prom Dresses, Evening Dresses, Homecoming, Wedding and Cocktail. Looking for dress - find the best dress store.
















New York Dress has a rating of 3.1 stars from 153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with New York Dress most frequently mention and prom dresses. New York Dress ranks 18th among Prom Dresses sites.
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I was very annoying because I had a bad experience with a previous company I did business with. Inspite of me being annoying they were very understsnding and gave me excrllent customer service. My dress reach about 3 months early. Wat csn beat that? I am writing with teary eyes. It was the most beautiful I have ever been. My pics are on facebook and I get 100 comments per day. Thanks to newyork dresses. U r reserve for all my formal wears.
They sent me a dress that was apparently for my exact measurements. It was a good 6 inches away from doing up in the back! How the hell is that even possible!? After Begging them to let me return it, they agreed but charged me 40 bucks in "fees" OH and I also had to pay 30.00 bucks to ship it back to them! Love flushing 70 bucks down the toilet for their mistake! Don't waste your time with this site! They will rip you off!
Hi Mandy,
I am so sorry to hear the dress you ordered did not fit right. I assure you, the measurements on our site are from the manufacturer and specific to every dress - this was a special case. If we can help you with anything now, please let us know through chat or phone and we will do our best to make sure you are 100% satisfied.
All the best,
NewYorkDress
La robe que j'ai reçu ne ressemblait pas à celle de la photo!
Et lorsque j'ai voulu la renvoyer on m'a proposé de me rembourser 5 dollars (j'avais payé environs 150 dollars)! Alors que le site disait qu'on pouvait échanger ou se faire rembourser dans les 15 jours
Ce site est une escroquerie
Bonjour Anne-Sophie,
Je suis très très desolè vous n'étiez pas heureux avec ta robe. Nous voulons que chaq client soit satisfait de nos produits. Si nous pouvons aider, appelez-vous ou messagez-vous a tout moment.
Sincèrement,
NewYorkDress
This is response from the person who said they have an F rating with the bbb and gave a link that didn't work. They actually have an A rating but have several complaints. Don't know if this link works but here it is http://www.bbb.org/new-york-city/business-reviews/retail-stores/newyorkdress-on-line-llc-in-new-york-ny-*******
I have not bought from this company but am looking to buy a dress. Some of the reviews on this site are obviously fake... I think both positive and negative now that I found this mistake.
Fantastic dresses! But to a budget friendly student, I can only look up at those gorgeous dresses outside of the shopwindow now. I have been searching for a prom dresses for a while. These prom dresses stores I have browsed, talkaboutprom.com, persundresses.com, coralsbridal.com, forever 21 and so on, New York dresses has the prices twice or even three times higher than them. But their dresses are really nice. I have bookmarked a few really stunning styles.
Hope you guys having fun picking your best prom dresses.
Hello Thea,
I'm glad you are finding some styles you love! Many of the designers we have are form all over the world and many are hand-made, which is what makes the dress so intricate and perhaps a bit more expensive than other dress retailers. If you have questions about pricing or anything, please feel free to give us a call or chat with us online and we will do our very best to assist you.
All the best,
NewYorkDress
This site is legit! It's ridiculous to see people on here claim they sell fake dresses when it is NOT TRUE. Get your facts straight people! NYDress does not carry knockoffs! If you are unhappy with the dress, that is your problem- don't take it out on the company and call them fakes because you're simply unhappy with the product! It doesn't mean they're fake or have horrible service because you're unhappy and probably a nightmare customer. And as far as complaining about returns, why would you expect to be able to buy something and return it, no questions asked? Criminal type people like to do that! That's not bad business of NYDress; if anything, allowing an exchange or store credit is more than generous!
Hi John,
Thank you for your comment. We, at NewYorkDress, do our best to ensure customer satisfaction. If you have any questions or comments, feel free to call us or chat with us online.
All the best,
NewYorkDress
I ordered my daughters Jr. Prom dress from this site. I went to the designers site (Studio 17) to make sure they were an authorized online seller first and confirmed that they were. The dress arrived in about 3 months. It was absolutely stunning. The workmanship was amazing. I was very happy with my purchase and will be ordering from them again for Sr. Prom.
Hi Brenda,
I am so happy to hear you were satisfied with our service and your order! We do our best to ensure that every customer is satisfied with their order. If you have any questions, please feel free to give us a call or chat with us and we will assist you in any way we can!
All the best,
NewYorkDress
I Wish I hade read these reviews before I bought my dress. The whole experience has been a nightmare. HORRIBLE, HORRIBLE! I do not recommend anyone as desperate as u can be DO NOT BUY from here.
Hi Leidy,
I am so sorry you had a bad experience shopping with us. We do our best to ensure 100% customer satisfaction. If there is anything we can do to help, we would love to hear what you have to say. Please give us a call or chat with us and we would be more than happy to assist you.
All the best,
NewYorkDress
How can I trust all customers reviews, what are true and what are wrong?
Hi Reem,
I apologize for the confusion. I assure you that NewYorkDress is a legitimate dress retailer. We work with many different designers from all over the world and every piece is crafted by the designer and sold on Newyorkdress.com
If you have any questions, please give us a call or chat with us on our website and we will be more than happy to assist you.
All the best,
NewYorkDress
DO NOT, I REPEAT ""DO NOT"" USE THIS SITE, READ THE RETURN POLICY CAREFULLY, THEY ONLY GIVE YOU STORE CREDIT, NEVER THEY REFUND THE MONEY! TOTAL HORROR CUSTOMER SERVICE. MY DAUGHTER IS NOW STUCK WITH A 370 DOLLAR DRESS THAT WILL NEVER BE USE. AND SHE WORKED THE WHOLE LAST SUMMER TO SAVE THE MONEY FOR IT.
Hi Thomas,
I am so sorry to hear that your daughter was not happy with her purchase. We do our best to ensure every customer is aware of our return policy before they purchase any items. If you feel you need to speak to someone, please give us a call or chat with us on our website and we will be more than happy to assist you.
All the best,
NewYorkDress
I was nervous about ordering from them after the reviews but we gotnthe dress today and it is better than perfect! The price was a little lower than I could get locally, the dress is authentic and in perfect condition, shipping was fast! I'm thrilled!
Thank you for providing your feedback!
We are so excited to hear how great your entire shopping experience with us has been and that we were able to provide you with your perfect dress for your special occasion. We hope that we will get another opportunity in the future to provide you with another amazing style and experience.
Thank you so much for shopping with us!
I haven't actually ordered anything, & glad I came to read the reviews first! I'd hate to have my "wedding" dress. Lol prom dress actually, but for my wedding, be messed up :(
Hi Laura,
We strive to provide the best customer service to every person who orders from NewYorkDress and work with some of the best designers from all over the world. The designs and styles we have 100% legitimate. If you have any questions for us, we would be more than happy to assist you - just give us a call or chat with us on our website.
All the best,
NewYorkDress
Completely overpriced and you don't even know if they're really in New York. Over $200 for a dress is ridiculous for some no-brand untrustworthy site. Bought a dress from them once and I wouldn't have even paid over $50 for.
Hello Jenny,
I am so sorry to hear you were not satisfied with your order. We do our best to ensure every customer is 100% satisfied with what they order. We are indeed located in the garment district in Manhattan - our address is posted on our website. We work with some of the best designers from all over the world and make sure we send our customers only the best products. If you need assistance with your order or future order, please make sure to give us a call or chat with us online.
All the best,
NewYorkDress
I work for a brand name designer. NewYorkDress.com is an authorized retailer of brand name dresses from a number of well know designers. They do indeed have a physical location in NYC area. Ignore the Google earth review.
Hi R P.
Thank you for your comment. We work with many designers from all over the world who make beautiful designs that are 100% authentic. Have a great day!
- NewYorkDress
I purchased a dress for my daughter's grad and the service was great! I was a bit scared to order on line, but I had a good online person to talk to (Electra).
The dress came from New York Dress.Com to St. John's Nfld Canada in five working days! I was really impressed with the service and the delivery company. I recommend that you follow the measurements that they give you exactly and you will have no problems. DON'T go by what size you usually purchase in the stores. The dresses fit small! My daughter fits a size 8 (usually) and the recommended size for her was higher. The dress fit perfectly when it arrived! It was beautiful. I would order again from this company without any problems!
Hi C,
Thank you so much for your kind comment! We are so glad you were pleased with your order and with our service. We always recommend following our size charts, as all designers are different in size, as you experienced! If you have any questions on future orders, please give us a call or chat with us and we will be happy to assist you.
All the best,
NewYorkDress
I had an absolutely wonderful experience from start to finish with this company. Customer service was one of the best out there. My daughter is ij a pageant this summer and the dress we ordered was spot on perfect and arrived on the day I was told it would arrive. I would recommend this company to anyone and do not listen to any of the bad reviews. Pure nonsense.
Thank you so much for your lovely review!
We are so happy to hear that not only did your daughter receive her dress on time but that it was a perfect fit, we know she must have looked absolutely gorgeous for her pageant and we are just so thrilled with your satisfaction with our service.
We truly appreciate your patronage and look forward to assisting you and your daughter for all your special occasion wear needs!
I should have read the reviews before ordering a dress. They sent me a huge dress for a size 2. I am convinced they change the size. The fabric is not the same as the one in the store. They will not take it back. They have turned me in to the credit bureau after visa removed my payment. I sent the dress back only to receive back again.
Hi Gail,
I am so terribly sorry to hear you were not pleased with your dress. We always recommend that you measure yourself and compare your measurements to the size chart provided with each dress - as each dress and designer runs differently in size. We also always try to ensure that the customer knows of our return policy before they place their order. You can find our return policy on our website: https://newyorkdress.zendesk.com/hc/en-us/categories/115002184788-RETURN-POLICIES If you have any further questions, please feel free to contact us via phone or chat on our website.
All the best,
NewYorkDress
FAKE FAKE FAKE! Don't use this site, they make fake replicas of real designer dresses! They do not accept returns for any reason, and are no longer responding to my emails. The dress is poorly made, paid almost $300 for it and I wouldn't even wear it to a costume party. What a waste of money. I don't know how they sleep at night. If you're going to do fake dresses, at least lower the price!
Hi Sherry,
I am so sorry you had a bad experience shopping with us. We work with many designers from all over the world and strive to provide the highest quality garments at a fair price to all of our customers. Our dresses are 100% legitimate styles manufactured from the designers we work with. If you have any questions or concerns for us, we would love to speak with you - just give us a call or chat with us on our website!
All the best,
NewYorkDress
I had ordered a dress, day later they called that it was not in stock in my size, so i found another one i like and ordered it, the same thing happened! Finally i just decided i was done with this site, so now i have to wait up to 5 days to receive my money back.
Hi Kate,
Thank you for your comment, we always appreciate feedback as our goal is 100% customer satisfaction. I am so sorry we were not able to get you the dresses you wanted. We work with many designers and items come and go very quickly. We hope you will shop with us again and find something you love. If we can be of any further assistance, please give us a call or chat with us and we will gladly assist you to the best of our abilities.
All the Best,
NewYorkDress
This website was a LIFE SAVER! I found a dress I really loved for my graduation, it is the Terani Couture E464 dress in turquoise. It's made in yellow and fushia as well, however I only liked the colour turquoise on me. After reading the reviews here I was really hesitant to order from NewYork Dresses, so I went on a hunt for the dress. Unfortunately, I found out that the manufacturer had actually stopped making the dress, but only in turquoise. Just my luck! The only way to get my hands on a dress was to find somewhere that already had an unsold dress in stock, ready to ship. After calling every supplier in the Canada, and almost every website on google, there were only two places that said they had the dress. NewYork Dresses being one of them. I originally ordered with the other site, because they carried the dress in my size, NewYork Dresses carried one size larger than I needed. Shortly after placing the order with the first site, they e-mailed me saying the dress was damaged and they had cancelled my order. NewYork Dresses was LITERALLY the only website that carried this dress at all. So, I placed the order Monday morning, and by Tuesday night the dress was here. I was very impressed with the fast service, and the dress is identical to the one online, and the turquoise is beautiful! Just have to get the dress taken in a touch, but couldn't be happier!
Hi Emily,
So glad we could assist you in finding your perfect dress! We understand that ordering online sometimes can be risky but we do our best to make sure every customer has a dress they love and that they are 100% satisfied. If you have questions about any future orders, please give us a call or chat with us - we are here to help!
All the best,
NewYorkDress
Answer: Thank you for your question. We are an authorized retailer for all of the designers we carry and one of the largest U.S.-based online retailers. All of the dresses we send are authentic pieces manufactured by the designers, meaning that the dress you receive will be the same one that you see in the picture on our site or have seen in an authorized boutique. You can read actual reviews we have received from our customers who are pleased with our service on our site here http://www.newyorkdress.com/Reviews.html, and you can see actual reviews posted on customer review sites at the following two links: http://www.trustpilot.com/review/newyorkdress.com as well as this website. Feel free to contact via live chat or via phone at 212-594-3600, we are here to help you find the perfect dress for your event. Thank you Ruthanne E. And Linda L. For your support! :)
Answer: Yes, I can say from experience that if you need to return the dress (even the same style) you're still charged. Find your dress somewhere else. This is a scam.
Answer: Hi Belhassen, All of our designs come straight from the legitimate designers we work with who are from all over the world. What you see pictured on the website is the garment that will be arriving to your door! Thank you for your question!
Answer: Hi Fariba, Yes, we work with designers and when you place the order, the designer ships it to us so we may ship it to you (if we do not already have the item in stock). Thank you for your question and have a great day!
Answer: Hi Fariba, We are located at 307 West 36th street in Manhattan, New York. You can find our return policy on our website: https://newyorkdress.zendesk.com/hc/en-us/categories/115002184788-RETURN-POLICIES Thank you for your question!
Answer: Hi Fariba! Our return policy is that we accept returns for a refund with a 15% restocking fee or exchange for an alternate item with no restocking fee. Bridal, Bridesmaid, Body Shapers and Clearance items are FINAL SALE and are not eligible for exchanges or refunds. We will only accept returns for items that have not been worn, altered, washed or tampered with. Newyorkdress reserves the right to deny credit or charge an additional fees if the merchandise does not meet return policy requirements. You can also find our return policy on our website here: https://newyorkdress.zendesk.com/hc/en-us/articles/115015491628-What-is-your-Return-Policy- as well as other information on how to return an item Thank you so much for your question and have a wonderful day!
Answer: Hi Christine, NewYorkDress here! Thank you for your question. We work with designers all over the world who manufacture their dresses where they are located. Our dresses are 100% real and we do our best to find you your perfect size and preference. If you have any questions, please give us a call at 212-594-3600 and we will be more than happy to assist you. Or you can email us at [email protected]. Thank you for your questions and have a great day!
Answer: Hi Emily, Shipping times vary based on the availability of the dress, generally dresses will ship out from our shipping facility within 5-7 business day from when the order is placed. Transit time to Australia usually an additional 5-7 business once your order is shipped. To receive a more detailed time-frame for an item you are interested in, please feel free to contact us via live chat or via phone at 212-594-3600. We are available to assist you Monday-Friday 8am-8pm EST.
Answer: Hi Rosemary! We recently opened our first retail location in Manhattan on 36th street - 7th floor. Visits are by appointment only and you can make an appointment on our website: https://www.newyorkdress.com/pages/book-an-appointment We do not carry every dress in the store that we do online but it helps to try on dresses to get an idea of your size - as every designer differs in size. We also have a sister Boutique located in Queens, NY. If you have any questions, we would be happy to help! Contact us at 212-594-3600 or via live chat! We would be happy to help!
Answer: Hi Haya! We are an authorized retailer for all of the designers we carry and one of the largest U.S.-based online retailers. All of the dresses we send are authentic pieces manufactured by the designers, meaning that the dress you receive will be the same one that you see in the picture on our site or have seen in an authorized boutique. You can read actual reviews we have received from our customers who are pleased with our service on our site here http://www.newyorkdress.com/Reviews.html, and you can see actual reviews posted on customer review sites at the following two links: http://www.trustpilot.com/review/newyorkdress.com as well as this website. International Shipping is generally between 5 to 7 business days, depending on stock availability. Feel free to contact via live chat or via phone at 212-594-3600, we are here to help you find the perfect dress for your event. Best regards, Lisa R.


Hi Venisha! Thank you so much for you kind words. We are so happy you found something you love! If you ever have any questions about future orders, please give us a call or chat with us and we would love to speak to you!
Have a great day!
-NewYorkDress