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All kinds of designer's dresses - Prom Dresses, Evening Dresses, Homecoming, Wedding and Cocktail. Looking for dress - find the best dress store.
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New York Dress Reviews Summary
New York Dress has a rating of 3.1 stars from 153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with New York Dress most frequently mention and prom dresses. New York Dress ranks 18th among Prom Dresses sites.
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Love my dress and my husband love it more. He plans to continue to buy my dresses from you.
The rich purple color is true to the photo, the stones and sequins of nice quality and the dress construction is is well made. I also think this style runs very true to size.
Thank you for your feedback!
We are so happy to hear that you are so pleased with the dress you received and that it was exactly everything you were expecting and more. We know it must look beautiful on you.
We appreciate you shopping with us and look forward to providing all your special occasion wear needs!
The dress is beautiful, however I ordered size larger because I though it would run small so it's just a little bit bigger. I'm ver happy as in the begining I was scared of ordering as I had a bad experience with Eric Dress unbelievable and I lost having to return out of the country cost me $50 anyway with New York Dress I had no problems I paid for it and seems less than a week I had it. I will order in the future as do far they have proven to be reputable. I have a photo shoot and thus dress is spectacular for my album cover. Thanks!
We appreciate your wonderful feedback!
We are sorry to hear that you had a terrible experience with another retailer but so happy to know that we were able to turn the situation completely around for you. We are so glad we could provide you with the perfect dress for such a momentous occasion, your album cover, we know you will look gorgeous.
Please contact us anytime for assistance, we can't wait to provide you with more beautiful styles in the near future!
This is probably the tenth dress I purchased from New York Dress. Some I have adored, some not so much. But whether or not I adored the dresses, the service has always been fantastic!
This latest dress, a Tarik Ediz, is fabulous. Love, love, love it. Watch out New Year's Eve!
Thank you for your honest feedback!
We do completely understand that when shopping online finding the perfect style can be trial and error once in awhile but we are just thrilled that you have continued to put your faith in our website to provide you with beautiful styles and that your latest dress is at the top of the list.
We know you will look amazing on New Year's and don't forget to send us pics we love to see our customers all decked out in their new gorgeous dresses. We look forward to your continued patronage, feel free to contact us anytime for assistance!
GOOD SHIPPING TIME FOR ODERS. VERY GOOD HIGH END QUALITY OF MATERIAL FOR CLOTHING. AND VERY GOOD SALES PERSONNEL THAT NOW WHAT YOU NEED IN ORDERING COLOR AND SIZES THANK YOU NEWYORK DRESSES
Thank you so much for your feedback!
It is absolutely wonderful to hear that everything from the customer service you received, to the shipping time, to the beautiful dress you received was an amazing experience from beginning to end.
We hope this won't be the last time we are able to provide you with this great shopping experience, we look forward to providing you with another lovely style in the future!
It was excellent in everyway! Attencion, time, and when I asked for someone who spoke spanish they quickly made it possible! The dresses were what I expected! Thank you!
Thank you for lovely feedback!
We are so happy that we have provided you with such a great shopping experience, that you were able to get the help you needed in the way that was most comfortable for you and upon arrival of your dresses it was everything you wanted and more.
We are so glad that everything turned out so well and we look forward to providing another amazing experience in the near future!
I was a bit skeptical with having to order my dress online as a final sale but if you get sized at a wedding shop and have them help you decide your size you will be fine. I had very minor alterations that needed to get done. My dress fit perfect, was flowing in the wind and looked great on a sandy beach. Dere Kiang ******* matched my choice of style and I could not find anything like this anywhere else, even after months of research. The dress was more beautiful in person. THANK YOU!
Thank you for leaving your wonderful feedback!
It is absolutely great to hear that you were able to find your beautiful wedding dress with us and that the sizing, style and choice worked out so perfectly for you on such a special day.
We look forward to assisting again for your next special occasion!
The website was great, they sent the dress promptly. I did not care for the dress, although it fit well. When I went to send it back, turns out they only give store credit, and my next choice dress was from another store. Didn't have any use for a $450 store credit, so they charged me a fee, plus I had to pay the return shipping. "Though our return policy indicates that we only accept returns for store credit, we will make a one-time exception and authorize a refund only less a 15% handling fee of $67.50. Your refund will be in the amount of $382.50." So it cost me $67 plus shipping to try the dress on. Much worse treatment than you get from department stores. I'm going to stick with Dillards from now on.
After seeing this review posted, New York Dress contacted me and offered a full refund for the dress. I am very satisfied with this response, so my cost for trying on the dress is now only the shipping from and back to the company, which is reasonable to me. I appreciate their followup and the full refund did in fact post yesterday to my credit card.
Thank you for providing feedback about your experience, as it will help us to establish the needs of our customers, and find ways to continue to meet and exceed them.
Our aim is for all of our customers to be extremely satisfied, which is why we work hard to ensure that our returns policy is as customer service friendly as possible. We do not want you to be stuck with any items that you are unhappy with, and we do not want you to be unhappy with the service that you receive from us. Although we have our returns policy set in place due to the nature of our items we are always more than willing to work with our customers to come up with a resolution that will result in their satisfaction.
Please feel free to contact us anytime for further assistance!
No comments in the dresses. All of them are perfect
Thank you for leaving such a lovely comment!
We at NewYorkdress.com are committed to providing our valued clients one of the largest selections of quality dresses in the industry. We are thrilled to hear you are happy with our efforts.
We truly hope you enjoy your purchase and we cannot wait for the opportunity to assist you again!
I was amazed at how easy the ordering, delivery and service was! I appreciated the follow up phone call to confirm the order and details, it was a hassle free experience,, a prompt delivery and the dress is exactly what I had expected... many thans, I wil be ordering again in the future. I wish you did touser suits and other day wear as your clothes are amazing!
Thank you for providing such lovely feedback about your experience!
We are very excited to hear that every aspect of your shopping experience with us was such an amazing, smooth process and that your new beautiful dress was everything you expected. We are very pleased to have you as one of our happy, loyal customers.
As of now we only carry special occasion wear however you never know in the future but we are looking forward to being your first choice for all your special occasion wear needs.
Feel free to contact us anytime!
Excellent Service! I recommend New York Dress to all my friends.
Thank you for providing such wonderful feedback!
We are so pleased to hear what great service you have received from our company and that this excellence has prompted you to recommend us to others. We truly appreciate it and your patronage as well.
We look forward to providing you with another great experience in the near future!
I ordered a 500 dress and i didn't like the way it fitted. Im being told that i can't get my money back when i just received the dress. Never worn. I don't like the quality of the dress. It looks cheap. I recommend everyone to stay away from this site.
Thank you for providing feedback about your experience; as it will help us to establish the needs of our customers, and will aid us in finding ways to continue to meet and exceed them.
Our aim is for all of our customers to be extremely satisfied, which is why work hard to ensure that our return policy is as customer service friendly as possible. We do not want you to be stuck with any items that you are unhappy with, and we do not want you to be unhappy with the service that you receive from us. Since you are unhappy with store credit, we would like to work with you to provide an immediate solution that result in your complete satisfaction.
Please call or chat with us at your earliest convenience. We are here for you 24 hours a day, 7 days a week.
Ordered two dresses from here, no problems at all the quality is Amazing I got in one day as I live in Canada and it was by DHL to my surprise next morning it arrived um I don't know sitejabber reviews seem to just bash every company to the bone I worked with a lot of companies even though they have negative reviews they still do an excellent job these review sites are filled with people who just are never happy with anything or people bringing down the reputation of other companies to satisfy their own, I don't man but sooooo many fake people out there, be honest and give people a chance!
Thank you so much for lovely feedback about your experience with us!
We are thrilled to hear how pleased you are with the service you received from our company and are very happy to have another satisfied customer. We can't wait to assist again soon in providing you with another beautiful style and great experience.
Feel free to contact us anytime!
I had ordered à dress and a pair of shoes from this website alover from The Netherlands, thinking that its à lot cheaper and reliable website! The packagemaker was delivered on time, but the cusoms has chargéd me 265 dollars! Its almost the Total amount that i paid for the dress! When I called the customer service at first they were telling me that its my and my country's problem that they charge so much! I couldn't believe they told me that! After hanging on the Phone for almost 30 minutes evenually they wantend to pay 60 dollars back! This is my first and last time purchassing from this website! If you are planning to order from other country then US think twice! After payment they are unfortunatelly less friendly! If ik new that there Will be more chargés then I would have never ordered!
Thank you for providing your honest feedback!
We do truly apologize for any inconvenience that may have occurred with receiving your dress, unfortunately we have no control over customs, taxes and/or duties as it determined by local governments, we do advise of this in our international shipping policies. However, we are always willing to work with our customers to do our best to provide a resolution that will result in their complete satisfaction so we are very surprised to hear that you did not receive the best customer service possible in resolving the situation.
We do hope to assist again in the future to provide you with a more satisfying experience. We are here 24 hours 7 days a week to assist!
Very happy with my dress purchase and it only took 2 days to reach Australia!
The dress fit perfectly and was exactly as advertised. I would definitely recommend this website. They have so many beautiful gowns to choose from I couldn't decide on which one.
Thank you for providing your wonderful feedback about your experience!
We are very excited to hear that you are so pleased with your entire purchase experience with our website, how much you love the selection we carry and that this shopping experience was so gratifying that you would be willing to recommend us to others.
We truly appreciate your patronage with us and look forward to providing another great experience in the near future!
This site seems to get mixed reviews. From my experience, it was quite good. Nice selection of big brands but prices usually over my budget. Delivery was fine and no great drama. There was a small problem and it took a few attempts to get it sorted but it came good in the end. Not my first choice but I think I would shop here again.
Hi Kelly,
Thank you for your comment. We are an authorized retailer for all of the designers that we carry and all of our dresses are 100% original pieces. Our items come directly from our designers are completely new and unworn. All items are inspected for defects before shipping. I am glad you were satisfied with the service we provided you. If you have any questions or concerns, please give us a call or chat with us on our website!
All the best,
NewYorkDress
I ordered a pair of shoes from this site and it came in two sizes to big. I wear a size 6.5 heel, and my friend, who wears a size 8, fit into the shoes properly while they were super loose on me. The shoes went up to $165 in total ($88 for the shoes $35 for customs, plus shipping and handling.) When speaking with a representative of the site they told me I would only get store credit for $88 and nothing else, plus I would have to pay to ship the shoes back, AND I only had two weeks to return them. On top of all that, when I order a replacement pair of shoes, I will have to pay for customs, and shipping and handling all over again. Do not by from this site, its a major rip off.
Hi Haylee,
I am terribly sorry to hear you were not satisfied with your shoe purchase. We strive to ensure every customer is satisfied with their purchase. However, before completing any purchase, customers agree to the shipping terms. Our shipping policy is posted on our website, which you can view here: https://newyorkdress.zendesk.com/hc/en-us/categories/115002187607-SHIPPING-POLICIES
Although we no longer carry shoes, If you have any further questions, we would be more than happy to assist you in every way we can by phone or chat.
Best,
NewYorkDress
Ordered a dress - took 12 days to receive it. After following their size guidelines, I ordered my standard size but it was too small and did not measure up to the guidelines posted. They informed me that if they did not receive it in 7 days (not business) that they would refuse receipt of the dress and I would receive no credit. With such a slow turn-around time, I had to buy a dress locally for the ball which I was attending, and now I am waiting again for the replacement. In the future, I'll rely on a hands-on experience in a local establishment.
Hi Toni,
Thank you for your review. I apologize that you were not satisfied with the service you received when shopping with us. We do our best to keep customers informed and updated when it comes to their orders. We always try to advise that every designer is different in size and we recommend measuring yourself and comparing it to the size chart that comes with the garment. In addition, when you make your purchase, we do our best to inform every customer of our return policy - which you agree to upon purchase. If you still have questions or concerns, please give us a call or chat with us and we will be more than happy to assist you to the best of ability!
All the best,
NewYorkDress
Hi there
6 days for dress to arrive to Australia. Lovely dress was given extra fabric and breast shapers! Measurements were spot on! I will still do some altering but it was the correct 00 size! Dress was beautifully made and exactly like the picture! Hope this helps other people!
Hi Nikki!
We are so happy you were pleased with your order! We do our best to make sure every customer is satisfied. If you have any questions for us, please give us a call or chat with us on our website.
All the best,
NewYorkDress
As I was ordering my daughters dress I clicked on the online chat to make sure I could return it. The lady said "absolutely." She failed to complete the conversation! When I got my daughter's dress and it did not fit after I followed their exact measurements I tried to get a refund. Absolutely not! They offered store credit which I had to take. Then I had to pay shipping (which is reasonable) but they also charged a $10 fee for absolutely nothing. I learned my lesson! Do not use this company unless you are exactly sure it will fit.
Thank you for providing feedback about your experience, as we want to constantly develop in every way possible, in order to provide our customers with the best shopping experience. We work hard to make our policies as flexible and as customer service friendly as possible to ensure complete satisfaction for all of our customers.
We do not want you to be stuck with any items that you are unhappy with, and we do not want you to be unhappy with the service that you receive from us. We would love to assist you further. Since you are unhappy with store credit, please call or chat with us so that we can provide you with an option that works better for you. We are here for you 24 hours a day, 7 days a week.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback about your purchase!
It is so wonderful to hear how much you love the dress you received and that your husband is just as thrilled about it too. You both have such lovely taste and we can't wait to continue to assist both of you in providing your next gorgeous dress.
Please feel free to contact us anytime for assistance!