Newparts.com

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Newparts.com Reviews Summary

Positive Highlights

  • Parts are consistently described as high-quality, genuine OEM, or exact-fit aftermarket.
  • Shipping is frequently faster than expected, with orders dispatched quickly.
  • The website is easy to navigate, and customer service is helpful and responsive.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Aug 27, 2025

I could not be happier. Shopping on the website was a breeze. I have found what I needed at a very decent price. The delivery was faster than expected. Thank You so much! I will be BACK for sure!

Aug 27, 2025

Spent a while trying to find a unique and older part for an 00's Tacoma at a reasonable price; Newparts hit the spot. Purchasing was easy and shipping was fast and packaged right,.

Aug 27, 2025

First time customer and will return. The turn around time to get part was fast and part arrived in new condition as ordered

Aug 27, 2025

I ordered fuel injectors for my 300. Parts shipped the next day. Great price compared to other suppliers.

Aug 27, 2025

Parts were as described and brand new and OEM. Awesome. Would definitely be using in the future.

Aug 27, 2025

I found the parts i was looking for with new parts at the best price on the web!

Aug 27, 2025

Same as the title. Will shop here again. Quality parts, good web site interface, fast shipping

Aug 27, 2025

Fast shipping correct part, online experience was good. Would use again.

Aug 27, 2025

This quality part is identical to the original and works great. Best price found online.

Aug 27, 2025

Install was easy left rear hub for 2011 kia sorento abs works

Aug 27, 2025

Case of Mercon ULV. Pretty simple, got what I ordered in a timely manner.

Aug 27, 2025

I ordered OEM wipers for my Escalade and they were perfect match and work great

Reviews

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3.6
Reviews 114
5 Stars
74%
4 Stars
7%
3 Stars
2%
2 Stars
2%
1 Star
15%

Oregon
1 review
0 helpful votes
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Customer Service
June 4, 2025

There ordering system locked up on my first attempt so I did another order. We'll both orders showed up. They had no issue with helping me return the second order. Great customer service not to mention there excellent pricing.

Date of experience: May 25, 2025
Tennessee
1 review
0 helpful votes
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Upper arm control and lower arm control
June 2, 2025

Good parts love it fit my truck great will be shopping again soon 😁

Date of experience: April 6, 2025
Nevada
1 review
0 helpful votes
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Great service
June 1, 2025

I needed a fuel cap for my Toyota and it was almost half the price for genuine OEM part at the newparts.com and fixed the check engine light problem!

Date of experience: May 22, 2025
Mexico
1 review
0 helpful votes
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I sent an email out for an RMA, it's been over a week since and I haven't received a response. The ntk part shows as compatible with my Honda accord 2001 lx 2.3 liter but it is not compatible. I had to purchase an oem one from Honda.

Date of experience: May 19, 2025
Arizona
1 review
0 helpful votes
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Overall excellent experience!
May 29, 2025

I would definitely use this website again. Overall excellent experience!

Date of experience: May 19, 2025
Dusan K. — Newparts.com Rep
over a year ago

Thank you so much, Shannon, for sharing your positive experience! We're delighted to hear that everything went smoothly and truly appreciate your trust in us—we look forward to serving you again soon.

California
1 review
0 helpful votes
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Top quality parts
May 29, 2025

I have ordered multiple times from new parts.com and parts container and am very satisfied each time.

Date of experience: May 19, 2025
Dusan K. — Newparts.com Rep
over a year ago

Thank you so much for your continued trust and kind words. It means a lot to hear that you’ve been consistently satisfied with our parts, and we look forward to serving you with the same quality every time!

South Carolina
1 review
0 helpful votes
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Expansion Tank
May 29, 2025

Very good, good prices, easy to navigate website, and will use online again.

Date of experience: May 19, 2025
Dusan K. — Newparts.com Rep
over a year ago

We’re thrilled to hear the website was easy to use and that you'll shop with us again. Your support truly means a lot, and we’ll keep working to deliver great prices and a seamless experience every time.

Panama
1 review
0 helpful votes
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Satisfied customer
May 29, 2025

Was very easy to find what I was looking for and the entire process smooth. The order was received and everything in excellent conditions.

Date of experience: May 19, 2025
Dusan K. — Newparts.com Rep
over a year ago

Hi Yitzel, thank you so much for your kind words!

California
1 review
0 helpful votes
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It was Easy to find the full strut assembly for my 2004 honda crv product, easy to order, and the shipping was fast n cheaper then others.

Date of experience: May 19, 2025
Dusan K. — Newparts.com Rep
over a year ago

Thank you so much for your kind words, Geoffrey! We're thrilled to hear that the ordering process was smooth and that we could provide exactly what you needed quickly and at a great price. We truly appreciate your feedback and look forward to serving you again in the future.

Arizona
1 review
0 helpful votes
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Newparts.com is good
May 29, 2025

I tried Newparts.com when I needed a couple of suspension parts for my 2005 Silverado. They had competitive pricing, the website was easy to navigate and shipping was a day earlier than forecast. I will be purchasing from Newparts.com again.

Date of experience: May 8, 2025
Dusan K. — Newparts.com Rep
over a year ago

Thank you, Charles, for sharing your positive experience with us. Your support means a lot, and we look forward to serving you again soon!

Ohio
2 reviews
0 helpful votes
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Best price. Super fast shipping.
May 12, 2025

Best price I could find for this product. Super fast shipping.

Date of experience: May 2, 2025
Dusan K. — Newparts.com Rep
over a year ago

Matt, thank you for sharing your experience and highlighting our prices and shipping speed. It means a lot to know we could deliver promptly while meeting your expectations. We’re here whenever you need quality products at honest value.

Pennsylvania
1 review
0 helpful votes
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Great experience, dependable service! 7
May 11, 2025

Overall very satisfied with Newparts! The OEM Mopar part that I needed was in stock, was very reasonably priced, ordering on-line went very smoothly, and the part was delivered on time! Highly recommend!

Date of experience: May 1, 2025
Dusan K. — Newparts.com Rep
over a year ago

Thank you so much for the kind words, Orestes! We're delighted to hear the OEM Mopar part met your needs and that the ordering process was a breeze. We're here whenever you need reliable parts and exceptional service in the future!

Florida
1 review
0 helpful votes
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Save on OEM parts.
May 11, 2025

I received my part promptly and was an original Honda part as promised. Much less than the local dealer price.

Date of experience: May 1, 2025
Dusan K. — Newparts.com Rep
over a year ago

Michael, thank you for sharing your experience!

North Carolina
1 review
0 helpful votes
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Straightforward
May 10, 2025

Selected part. Paid for it. Received it quickly. Installed it. No issues. Great experience.

Date of experience: April 30, 2025
Dusan K. — Newparts.com Rep
over a year ago

Terrell, thank you for sharing your smooth and straightforward experience—knowing everything went seamlessly from selection to installation truly means a lot to us! Your trust is appreciated, and we look forward to supporting you again whenever you need.

California
1 review
0 helpful votes
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Great price, great part
April 4, 2025

Quick delivery of the exact part I needed. I'll check with this site for future parts I'll be needing.

Date of experience: March 15, 2025
Dean B. — Newparts.com Rep
over a year ago

Thanks for taking part in our plan to take over internet auto parts provision. Much appreciated.

Georgia
1 review
0 helpful votes
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Been two weeks and still no package
April 4, 2025

Been two week and still no package delivery. Contacted them and told them tracking says still sitting at same post office for two weeks and I have never been given an answer to the problem or offered to ship me another one or anything.

Newparts.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2025
Michigan
2 reviews
3 helpful votes
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Miss informed
March 27, 2025

I ordered a water pump and asked if gasket was included.
They said "NO" so I ordered one. But when I received my plump there were two gaskets and I only needed one….

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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Part did not work...return denied
March 23, 2025

Did not have original packaging so could not return the part that was not working for me. Instead of promoting customer good will, I was instructed to break out the multimeter and begin testing the part, car wiring, etc.

Date of experience: March 13, 2025
Dean B. — Newparts.com Rep
over a year ago

Unfortunately, we’re unable to accept returns for installed parts, including those used for diagnostic purposes, as they can no longer be resold as new.

However, we will gladly review any warranty claim within the two-year warranty period. We apologize for any inconvenience this may cause.

Utah
1 review
0 helpful votes
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Great service
March 18, 2025

Great service and quick delivery it came when it was promised

Date of experience: March 8, 2025
Dusan K. — Newparts.com Rep
over a year ago

Thank you so much for your review! We're glad to hear everything went smoothly with your order. We always strive to deliver the best experience, so we'd love to know—what can we do to earn that fifth star from you next time?

New Jersey
1 review
0 helpful votes
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I ordered a zr1 c7 rear brake caliper in red for the carbon ceramic rotor and it arrived without a scratch and in perfect condition. Ty!

Date of experience: March 8, 2025
Dusan K. — Newparts.com Rep
over a year ago

We’re so grateful for your feedback. Thanks for the 5-star rating!