Newparts.com

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Newparts.com Reviews Summary

Positive Highlights

  • Parts are consistently described as high-quality, genuine OEM, or exact-fit aftermarket.
  • Shipping is frequently faster than expected, with orders dispatched quickly.
  • The website is easy to navigate, and customer service is helpful and responsive.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Aug 27, 2025

I could not be happier. Shopping on the website was a breeze. I have found what I needed at a very decent price. The delivery was faster than expected. Thank You so much! I will be BACK for sure!

Aug 27, 2025

Spent a while trying to find a unique and older part for an 00's Tacoma at a reasonable price; Newparts hit the spot. Purchasing was easy and shipping was fast and packaged right,.

Aug 27, 2025

First time customer and will return. The turn around time to get part was fast and part arrived in new condition as ordered

Aug 27, 2025

I ordered fuel injectors for my 300. Parts shipped the next day. Great price compared to other suppliers.

Aug 27, 2025

Parts were as described and brand new and OEM. Awesome. Would definitely be using in the future.

Aug 27, 2025

I found the parts i was looking for with new parts at the best price on the web!

Aug 27, 2025

Same as the title. Will shop here again. Quality parts, good web site interface, fast shipping

Aug 27, 2025

Fast shipping correct part, online experience was good. Would use again.

Aug 27, 2025

This quality part is identical to the original and works great. Best price found online.

Aug 27, 2025

Install was easy left rear hub for 2011 kia sorento abs works

Aug 27, 2025

Case of Mercon ULV. Pretty simple, got what I ordered in a timely manner.

Aug 27, 2025

I ordered OEM wipers for my Escalade and they were perfect match and work great

Reviews

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3.6
Reviews 114
5 Stars
74%
4 Stars
7%
3 Stars
2%
2 Stars
2%
1 Star
15%

Arizona
1 review
0 helpful votes
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My new top 5 places to shop for parts
July 1, 2025

I accident rely stumbled upon this site and now I really dig it. The have great prices and a great assortment of parts. Delivery was fast and easy.

Date of experience: June 21, 2025
Pennsylvania
1 review
0 helpful votes
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Great Price and Fast Shipping
July 1, 2025

Paid significantly less for a genuine OEM product versus buying from the dealer. Fast shipping and the LED taillight was well packed and arrived in perfect condition.

Date of experience: June 21, 2025
Utah
1 review
0 helpful votes
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Defective Parts and poor warranty policy
June 22, 2025

Purchased CV axle and installed. Both axle boots failed in less than 3 months and 3000 miles. The boots failed in the same place because of poor materials or poor design. Newparts agreed to warranty and required buyer to return defective parts (at buyers expense) after purchasing new replacement parts. Shipping to return the defective parts exceeded $100 dollars. Customer shouldn't have to pay shipping to return defective components.

Date of experience: June 12, 2025
California
1 review
0 helpful votes
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Worth The Purchase
June 21, 2025

The only issue that arose was the wrap that was shrunk around the mats was torn during shipping, and, fortunately, only a tiny portion was affected. Transporting the pieces in a box may offer better protection from rough handling along its journey. Other than that, I'm super satisfied with the product and outcome. The package even arrived with some driver's side retaining clips.

Date of experience: June 11, 2025
Georgia
1 review
0 helpful votes
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Mad
June 21, 2025

I payed for a gas cap replacement for my car and it don't work now I'm so mad because it to late to send it back and I ask is this the right part for my car and the ppl said yes so I order it it's the site that Chrysler gave me to order the part for my car so I thought I was doing the right thing and hoping that I would get the right part

Date of experience: June 11, 2025
Texas
1 review
0 helpful votes
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Parts arrived on time.
June 20, 2025

Parts arrived on time and in excellent condition. Customer Service assisted me with the order.

Date of experience: May 16, 2025
Maryland
1 review
0 helpful votes
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Great Prices!
June 19, 2025

Easy order, fast delivery, part was as described, happy with purchase

Date of experience: June 9, 2025
Georgia
1 review
0 helpful votes
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Competitive price
June 19, 2025

Item as described. Shipping was quick and I have had no problems with the air filter.

Date of experience: June 9, 2025
Virginia
1 review
0 helpful votes
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Packaging was bad, parts were fine.
June 19, 2025

I ordered two front lower control arms for my car. The price was good the part was good and the time to ship was also good. The packaging was bad. These were heavy parts. There was no packing materials in the bottom of the box, were it is needed the most. The TWO control arms were put in the bottom of the box then the packing materials were put on top of the control arms, were it provided little if any protection. Someone in your shipping department needs to be trained in how to pack parts in a box. Where packing materials are place underneath and in between parts, not just on top where the packing materials hardly provided any benefit. I closely looked the parts over and there did not seem to be any damage. But one of the knobs of the control arm had completely worked is way through the bottom of the box, because there was no packing materials underneath the control arms to protect them in shipping. Since two control arm were shipped in one box I would guess they weight between 40 to 50 pounds. So every person that picked up that box was more than likely not putting it down carefully, they would just drop it quickly. I am just glad the control arms were not fragile parts, otherwise they would have been destroyed in shipping. I took pictures of the outside of the box, if you want to see what I am talking about.

Date of experience: May 19, 2025
California
1 review
0 helpful votes
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Efficient
June 19, 2025

Jason checked for the right part for my RAV4 using the VIN number and provided me with the correct part numbers. He guided me through placing the order. He was very helpful and patient. Thanks Jason.

Date of experience: May 24, 2025
North Carolina
1 review
0 helpful votes
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Good communication. Reasonable prices
June 18, 2025

I asked some questions which were accurately answered and had an overall positive experience getting my parts

Date of experience: June 8, 2025
California
1 review
0 helpful votes
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Where is my stuff?
June 18, 2025

Never received my purchase. I contacted customers service but they don't seems to care.

Date of experience: May 23, 2025
New Mexico
1 review
0 helpful votes
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The best!
June 18, 2025

This company was on top of it! I emailed with a question and they got back to me very fast and they were very cordial. The order arrived within just a few days and was exactly what I ordered. Quality auto supplies! I highly recommend Newparts for your auto needs!

Date of experience: June 8, 2025
Pennsylvania
1 review
0 helpful votes
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Great
June 18, 2025

Perfect shocks like oem iff you are looking for shocks i recommend 👍

Date of experience: June 8, 2025
Pennsylvania
1 review
0 helpful votes
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Exactly the part I needed at a reasonable price
June 18, 2025

I bought a DEF pump off another part sight cheaper and that's what it was cheap so I sent it back and purchased one off this sight and it was just what I needed and works so all I can say is you get what you pay for, price was more but it's what my Duramax called for!

Date of experience: June 8, 2025
Minnesota
1 review
0 helpful votes
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Sway bar
June 18, 2025

Easy to order. The part was exactly right. And came when it was supposed to

Date of experience: June 8, 2025
Michigan
1 review
0 helpful votes
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Did what they said
June 18, 2025

Purchase went very smooth with no problems. Quick delivery was also a plus.

Date of experience: June 8, 2025
Pennsylvania
2 reviews
0 helpful votes
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Fast service quality parts.
June 18, 2025

Received all my parts within two days All good quality parts would recommend to others

Date of experience: June 8, 2025
Texas
1 review
0 helpful votes
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Transmission fluid
June 18, 2025

Purchased the Motorcraft Transmission Fluid for a 2018 Ford F150 Melcon ULV. Great Price OEM products and fast shipping and recommended to buyers.

Date of experience: June 8, 2025
Louisiana
1 review
0 helpful votes
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The experience at new parts was very encouraging knowing that I was able to find the parts I was looking for when other places no longer had them. Thank you, new parts!

Date of experience: June 8, 2025